Wireless Modem keeps disconnecting or not connecting at all

Ameslee · 12-01-2008, 11:52 PM

Hi
hope someone can help me or point me in the right direction to solving this problem.

I have a HP TouchSmart PC that started to disconnect from modem/router without warning and today disconnected completely and wouldnt reconnect after trying absolutely everything.... before this happened my PC which runs vista went to a blue screen explaining that something happened and the computer was shut down to prevent any further damage.... then i restarted the internet wouldnt work..... and it wouldnt connect to the modem/router.

I noticed when i restarted that this device was reinstalled automatically:
HP 802.11abg wireless LAN

Is this what is causing the problem?

It seems to be working fine now, but i just want to prevent it from happening again.

Thanks in advance!

**johnwill** · 12-02-2008, 08:54 AM

Blue screens are usually signs of hardware issues, though sometimes a software crash can cause them as well.

The fact that it reinstalled the wireless NIC drivers suggests that the wireless capability may have had a hiccup.

Ameslee · 12-02-2008, 06:09 PM

I might just add that this has happened twice now!

**johnwill** · 12-04-2008, 01:55 PM

Like I said, sounds like impending hardware problems.

12-01-2008, 11:52 PM	#1 (permalink)
Ameslee Registered User Join Date: Jun 2008 Posts: 14 OS: Windows Vista	Wireless Modem keeps disconnecting or not connecting at all Hi hope someone can help me or point me in the right direction to solving this problem. I have a HP TouchSmart PC that started to disconnect from modem/router without warning and today disconnected completely and wouldnt reconnect after trying absolutely everything.... before this happened my PC which runs vista went to a blue screen explaining that something happened and the computer was shut down to prevent any further damage.... then i restarted the internet wouldnt work..... and it wouldnt connect to the modem/router. I noticed when i restarted that this device was reinstalled automatically: HP 802.11abg wireless LAN Is this what is causing the problem? It seems to be working fine now, but i just want to prevent it from happening again. Thanks in advance!

12-02-2008, 08:54 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Modem keeps disconnecting or not connecting at all Blue screens are usually signs of hardware issues, though sometimes a software crash can cause them as well. The fact that it reinstalled the wireless NIC drivers suggests that the wireless capability may have had a hiccup. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

12-02-2008, 06:09 PM	#3 (permalink)
Ameslee Registered User Join Date: Jun 2008 Posts: 14 OS: Windows Vista	Re: Wireless Modem keeps disconnecting or not connecting at all I might just add that this has happened twice now!

12-04-2008, 01:55 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Modem keeps disconnecting or not connecting at all Like I said, sounds like impending hardware problems. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience