Ethernet connection problem

[busmanken]

Hi All,
I have an IBM thinkpad laptop that I had given me, and xp is loaded onto it.....I am trying to connect to the Internet via my own cable that is used on my tower system.

The network adapter in the laptop is an intel Pro/100+minipci. I have downloaded drivers for the card and have been installed correctly....When it comes to plugging in my Ethernet connection it will not connect to the Internet. All cable software and drivers have been installed also but still to no avail.

One thing I did notice was that when I plugged in the Ethernet cable, windows did not inform me it had found the cable....I'm sure if it recognizes the cable, it will solve all my problems...but how do I get it to do that...Any ideas?

[johnwill]

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[busmanken]

Hi John,

Have been into device manager before and all is clean and green...no red x or yellow?.....I did what you said after and this is the result of the task:

Microsoft Windows XP [Version 5.1.2600]

C:\Documents and Settings\Administrator>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : IBM-IVWE8XBIO1N
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100+ MiniPCI
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

C:\Documents and Settings\Administrator>

I have to say after reading this, that my IP address shows up when I did a diagnostic on the network card but doesn't show up on the IPCONFIG..gets more interesting by the minute.

Ken.

[johnwill]

IP addresses of all zeros are normally caused by one of the following.

Diagnosis:

1. DHCP Service not running.
2. Duplicate IP address on the network.
3. Bad NIC card drivers.
4. Defective NIC hardware.

Resolution:

1. Check Control Panel, Administrative Tools, Services. The DHCP Client service should be Started and its Startup Type should be Automatic.
   
2. Turn off ALL of the computers and other network connected devices, restart (power cycle) the router, then restart all the computers and other network devices.
   
3. Check for upgraded drivers and/or reload the Network drivers.
   
4. Replace the Network Interface Card.

[Sparky09]

Does it show the cable is connecte in Network Connections? Also, are there other computers working off the same modem that connect fine? Do you have another network cable just to make sure its not that (yes i know.. rare but it HAS happened). If there are no other computers connected to that modem double check the dsl status light and make sure the LAN on the modem are working properly. Do you have a router in between?