Intel (R) PROSet/ Wireless Adapter Trouble

BrianPhipps25 · 11-18-2008, 07:15 PM

I bought a gateway Tablet in August of 2006, and recently my computer was slow and had so much data on it that wasnt needed. I re-installed both the operating system disc and applications / drivers disc to basically start fresh. I am trying to get an internet connection via a wireless connection however when I try it tells me that "Intel PROSet/Wireless Software was unable to detect a supported wireless adapter. Please install a supported adapter." WHAT IS A SUPPORTED ADAPTER AND HOW CAN I SOLVE THIS PROBLEM? thanks

johnwill · 11-19-2008, 07:36 AM

You probably removed the wireless network drivers in the process. You need to go to Gateway's support pages and download the drivers for your machine.

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

11-18-2008, 07:15 PM	#1 (permalink)
BrianPhipps25 Registered User Join Date: Nov 2008 Posts: 1 OS: XP	Intel (R) PROSet/ Wireless Adapter Trouble I bought a gateway Tablet in August of 2006, and recently my computer was slow and had so much data on it that wasnt needed. I re-installed both the operating system disc and applications / drivers disc to basically start fresh. I am trying to get an internet connection via a wireless connection however when I try it tells me that "Intel PROSet/Wireless Software was unable to detect a supported wireless adapter. Please install a supported adapter." WHAT IS A SUPPORTED ADAPTER AND HOW CAN I SOLVE THIS PROBLEM? thanks

11-19-2008, 07:36 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 39,835 OS: XP-Pro, Vista, Windows 7, Linux Blog Entries: 1	Re: Intel (R) PROSet/ Wireless Adapter Trouble You probably removed the wireless network drivers in the process. You need to go to Gateway's support pages and download the drivers for your machine. Hold the Windows key and press R, then type devmgmt.msc Please respond to all the following steps. Under Network adapters, please tell me all the devices listed. Are there any devices under Network adapters that have a red x displayed? Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience