Unknown Connection Issues

vassalofodin · 11-17-2008, 06:34 PM

First off, sorry for the lack of specifics in terms of logs or what not. I'm not quite sure what is wrong with my PC/internet connection.

I have a Netgear Wireless-g WGR614-v9 router and I use a Comcast cable modem. My PC connects to my modem via ethernet cable--while other devices, such as my Nintendo Wii connect to it wirelessly.

Basically, what is happening is that I lose internet acess every ten minutes or so. The network icon continues to say that I am connected locally and also to the internet--but I'm unable to load any webpages, and my wireless accessories are also unable to access the internet.

When I unplug my router and then plug it back in, everything goes back to normal and I'm able to access the internet again for another ten minutes or so. Then it dies out on me.

It's really annoying, but I have no idea what exactly is going on...I didn't change any settings myself, and I don't really know how to check my router settings as the documents I got with the router were damaged and thrown out. :(

Sorry to bog down the forum, but I would appreciate any help.

johnwill · 11-18-2008, 11:01 AM

Some things you can try here.

For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
Update the firmware to the latest version available on the manufacturer's site.
Reset the router to factory defaults and reconfigure.

Many times these measures will resolve a lot of intermittent issues.

11-17-2008, 06:34 PM	#1 (permalink)
vassalofodin Registered User Join Date: Nov 2008 Location: Pennsylvania, USA Posts: 1 OS: Windows Vista Home Premium SP 1	Unknown Connection Issues First off, sorry for the lack of specifics in terms of logs or what not. I'm not quite sure what is wrong with my PC/internet connection. I have a Netgear Wireless-g WGR614-v9 router and I use a Comcast cable modem. My PC connects to my modem via ethernet cable--while other devices, such as my Nintendo Wii connect to it wirelessly. Basically, what is happening is that I lose internet acess every ten minutes or so. The network icon continues to say that I am connected locally and also to the internet--but I'm unable to load any webpages, and my wireless accessories are also unable to access the internet. When I unplug my router and then plug it back in, everything goes back to normal and I'm able to access the internet again for another ten minutes or so. Then it dies out on me. It's really annoying, but I have no idea what exactly is going on...I didn't change any settings myself, and I don't really know how to check my router settings as the documents I got with the router were damaged and thrown out. :( Sorry to bog down the forum, but I would appreciate any help.

11-18-2008, 11:01 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 39,800 OS: XP-Pro, Vista, Windows 7, Linux Blog Entries: 1	Re: Unknown Connection Issues Some things you can try here. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference. Update the firmware to the latest version available on the manufacturer's site. Reset the router to factory defaults and reconfigure. Many times these measures will resolve a lot of intermittent issues. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience