[SOLVED] Local Area Connected, WebPages will not load...

[ahhuman]

Hello everyone. I am staying at a friends house who is currently away and I have brought my laptop with me and thought connecting to the internet here would be the last of my troubles, but it is proving to be such a pain.

It is a VirginMedia Ambit Cable Modem, and my friends laptop connects to it soundly. But my laptop has troubles. Where my friends only takes 2 seconds to connect, mine takes over a minute to connect. And even though it says it is connected no web pages will load whatsoever. My internet works fine on my wireless connection at home, and at coffee shops throughout my city. I haven't a clue what is wrong. I am using XP on my laptop, and my friends laptop uses Vista.

My network card is a Realtek RTL8139/810x Family Fast
My friends is Realtek RTL8139/810x Family Fast Ethernet NIC
any difference there?

I have tried doing a CMD IPCONFIG /ALL and pinging various addresses there but all of them reply with time out or bad request. I cannot get a reply from a ping whatsoever. I will post IPCONFIGS from both my XP laptop and my friends laptop.

My Laptop IPConfig....

Windows IP Confirguration

Host Name... JOE-3588E7C92EC
Primary Dns Suffix...
Node Type... Unknown
IP Routing ... No
WINS Proxy Enabled... No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description... Realtek RTL8139/810x Family Fast
Physical Address... 00-16-36-EB-5E-06
Dhcp Enabled... Yes
Autoconfiguration Enabled... Yes
Autoconfiguration IP Address... 169.254.124.207
Subnet Mask... 255.255.0.0
Default Gateway... 169.254.124.207

Ethernet Adapter <1AD49060-B1A0-4F95-AE44-B401AA530032>:

Media State... Media Disconnected
Description... Tap VPN Adapter - Packet Scheduler Miniport
Physical Address... 00-FF-1A-D4-90-60


My Friends (working connection) IPConfig

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Debbie>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Debbie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11g 54Mbps
USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-16-44-A3-39-0C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-1E-8C-E8-37-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::99e0:aee0:8010:47c9%8(Preferred)
IPv4 Address. . . . . . . . . . . : 80.7.123.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : 16 November 2008 22:48:37
Lease Expires . . . . . . . . . . : 24 November 2008 09:22:14
Default Gateway . . . . . . . . . : 80.7.120.1
DHCP Server . . . . . . . . . . . : 80.5.160.22
DHCPv6 IAID . . . . . . . . . . . : 201333394
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2ca:812:1863:aff8:84ea(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::812:1863:aff8:84ea%9(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{429736A6-96EC-4A29-AAEC-464D05281
BBB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::200:5efe:80.7.123.21%11(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:5007:7b15::5007:7b15(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Debbie>


I had to type IPConfig out, as there is no way of me copying and pasting it onto this computer. I have come to this forum before for help and everyone has been most helpful and so I have returned with yet another dilemma.

I am not the most computer savvy but whatever anyone tells me to do I will try my best because every time I will have to attempt to use the internet on my laptop I will have to unplug and disconnect the cable from my friends laptop and plug into mine and then back into my friends to report back.

I hope I have been clear and can provide anymore info on request. Can I just add also, that I definitely cannot Ping my IP, a google ip or any sort of ip in cmd.

Thanks alot for your time and help...

[johnwill]

You have the broadband modem connected to one of the LAN/Network ports. It should be connected to the single WAN/Internet port on the router.



The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[ahhuman]

Thanks for your swift reply John.

But I have been examining the Cable Modem and there seems to be only 3 socks on the back. 1st: Power/Mains 2nd: Ethernet 3rd: Cable...

apart from this I wouldnt know what else you mean?

[johnwill]

What's the exact make/model of the modem and the router?

Are you connecting directly to a broadband modem with no router? If so, try turning off power on the modem whenever you change the attached computer.

[ahhuman]

hello. it is all fixed now, thanks John.

My girlfriend brought her new laptop round (vista) and we followed the help instructions which were just to switch off and unplug the cable modem and then wait for 10 seconds and plug back in and try and reconnect. It worked on hers first, then instantly worked on mine the second time. how strange that thats all it took? thanks again

[johnwill]

Not strange at all, nature of the beast.