Wireless internet router help please Pros only

[yuna64]

am so tired of posting trying to come up with an conclusion. i really hope i will find someone to help me. So ive been lagging when surfing the web and playing games with my belkin wireless router and adapter. well i went to advance settings were i saw "connective test". i clicked it and this is what it said.



i fail Ip, heartbeat, and belkin. Can someone please, i beg you tell me how to pass them so everything can run smoothly. Please don't tell me its my connection, wireless zero thing, or and those other things people say that don't work! I need a fixable answer! Thank you

[johnwill]

Perhaps you could tell us what your issue is?


Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[yuna64]

Originally Posted by johnwill

Perhaps you could tell us what your issue is?


Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider). Optimum Online
Make and exact model of the broadband modem. Motorola SBV5120
Make and exact model and hardware version of the router (if a separate unit). Belkin Router (F5D8233-4 Version 3) Belkin Adapter (Version 4)
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2) WPA, WPA2, 64-bit/128-bit encryption.
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc. Window Xp Home editon Sp2 IE.




Please give an exact description of your problem symptoms, including the exact text of any error messages. I disconnect a lot even when the signal says its excellent. In games i have lag spikes. Or the other players lag and i can't hit them.



•If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? the router dosent have a cable thing to put it in.
•For wireless issues, have you disabled all encryption on the router to see if you can connect that way? I disable Security, and firewall. I don't know other things to disable.
•Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue? Yes, im connected to the modem right now. It works fine without the router.
•If there are other computers on the same network, are they experiencing the same issue, or do they function normally? Yes both have the same issue.




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key: This is with the wireless router connected.

PING 206.190.60.37
Packets: Sent=4, Recieved =4, Lost=0 (0% loss),
Approximate round trip times in milli-second: min=16ms max 19ms avg=17ms

PING yahoo.com
Packets: Sent=4, Recieved =4, Lost=0 (0% loss),
Approximate round trip times in milli-second: min=16ms max 18ms avg=16ms

NBTSTAT -n
http://i35.tinypic.com/21orp6h.jpg

IPCONFIG /ALL
http://i35.tinypic.com/24cw0ee.jpg

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here. Oops i didnt see this message. I already put in on tinypic, oh wellz

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[johnwill]

That router has four Ethernet connections for wired connections, so I'm not sure why you would think it doesn't have that capability. The purpose of this test is to see if the router will function wired with no issues.



Some things you can try here.

1. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
2. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
3. Update the firmware to the latest version available on the manufacturer's site.
4. Reset the router to factory defaults and reconfigure.

Many times these measures will resolve a lot of intermittent issues.



Let's see this when connected wirelessly, then again with a wired connection.

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.