internet disconnects at random intervals

madman666 · 11-01-2008, 10:53 PM

my internet connection repeatedly disconnects. sometimes it is every few hours, sometimes it's every few minutes, but if i just sit and wait it will pop up showing a network cable is unplugged and reconnect itself. i've checked all the cables a ton of times and they are never unplugged. and on the LED thing the light under the cable goes off when my internet goes down. oh and there is always like a ten to fifteen minute delay for the disconnected popup to show until then it thinks it's still connected. even if i go and try the REPAIR option or unplug then plug back in it still will say everything is fine until it figures it out for itself and reconnects.

my isp is charter communications and i have a webstar dcp2100 i think.

any help would be much appreciated. thanks.

**johnwill** · 11-02-2008, 10:59 AM

I'd strongly suspect the ISP in this scenario. Is this the only computer on the connection?

11-01-2008, 10:53 PM	#1 (permalink)
madman666 Registered User Join Date: Mar 2008 Location: Selah, WA Posts: 15 OS: Windows Vista Ultimate SP1 My System	internet disconnects at random intervals my internet connection repeatedly disconnects. sometimes it is every few hours, sometimes it's every few minutes, but if i just sit and wait it will pop up showing a network cable is unplugged and reconnect itself. i've checked all the cables a ton of times and they are never unplugged. and on the LED thing the light under the cable goes off when my internet goes down. oh and there is always like a ten to fifteen minute delay for the disconnected popup to show until then it thinks it's still connected. even if i go and try the REPAIR option or unplug then plug back in it still will say everything is fine until it figures it out for itself and reconnects. my isp is charter communications and i have a webstar dcp2100 i think. any help would be much appreciated. thanks.

11-02-2008, 10:59 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: internet disconnects at random intervals I'd strongly suspect the ISP in this scenario. Is this the only computer on the connection? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience