Acceptable speed, low navigation

sachs · 10-30-2008, 08:37 PM

Since a while, I have been getting my 2Mb and good upload speeds, but a relatively high latency that my local support has considered as average. Navigation is with "latency" at the end (not for starting)(blue scrolling band below stops a while arround one milimeter before finishing and then continues). I inlcude a typical test from a good internaitonal tester.

http://www.dslreports.com/linequality/nil/2445013

I maintain my PC clean, defragged, and "antispied": Many thanks for any orientation. Friendly greetings (Street connections have been recently fixed together with installing a new Motorola modem at home.)

**johnwill** · 10-31-2008, 12:20 PM

The fact that you have that kind of ping time indicates you may have a problem with your modem or router. Here's what mine looks like: http://www.dslreports.com/linequality/nil/2434667

Notice the difference in the first hop latency. If you have a separate modem and router, try connecting directly to the modem for another test.

sachs · 10-31-2008, 01:15 PM

Many thanks. I strongly agree with you. The great trouble is with my support people that insist in that that latency is normal.I will try to make them understand showing these tests. Greetings

sachs · 10-31-2008, 01:48 PM

I performed a new realiable fast test after re setting the new Motorola modem that was installed and I got this report.http://www.speedtest.net/result/348076507.png Latency improved just a little. I sent the General Manager of my server, copies of mine and your tests in order to try to convince the technicians that they are wrong (started praying also...). Many thanks again.

Quote:

Originally Posted by johnwill

The fact that you have that kind of ping time indicates you may have a problem with your modem or router. Here's what mine looks like: http://www.dslreports.com/linequality/nil/2434667

Notice the difference in the first hop latency. If you have a separate modem and router, try connecting directly to the modem for another test.

**johnwill** · 11-01-2008, 03:22 PM

That may be as good as it gets down where you live.

sachs · 11-02-2008, 06:27 AM

what does it mean "down"? I do not like your answer. Regards and thanks.

**johnwill** · 11-02-2008, 10:54 AM

Well, I mistakenly thought you were in South America, but perhaps my mapping software is broken?

10-30-2008, 08:37 PM	#1 (permalink)
sachs Registered User Join Date: Aug 2008 Posts: 16 OS: XP Pro My System	Acceptable speed, low navigation Since a while, I have been getting my 2Mb and good upload speeds, but a relatively high latency that my local support has considered as average. Navigation is with "latency" at the end (not for starting)(blue scrolling band below stops a while arround one milimeter before finishing and then continues). I inlcude a typical test from a good internaitonal tester. http://www.dslreports.com/linequality/nil/2445013 I maintain my PC clean, defragged, and "antispied": Many thanks for any orientation. Friendly greetings (Street connections have been recently fixed together with installing a new Motorola modem at home.) Last edited by sachs; 10-30-2008 at 08:38 PM.

10-31-2008, 12:20 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Acceptable speed, low navigation The fact that you have that kind of ping time indicates you may have a problem with your modem or router. Here's what mine looks like: http://www.dslreports.com/linequality/nil/2434667 Notice the difference in the first hop latency. If you have a separate modem and router, try connecting directly to the modem for another test. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-31-2008, 01:15 PM	#3 (permalink)
sachs Registered User Join Date: Aug 2008 Posts: 16 OS: XP Pro My System	Re: Acceptable speed, low navigation Many thanks. I strongly agree with you. The great trouble is with my support people that insist in that that latency is normal.I will try to make them understand showing these tests. Greetings

11-01-2008, 03:22 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Acceptable speed, low navigation That may be as good as it gets down where you live. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-02-2008, 06:27 AM	#6 (permalink)
sachs Registered User Join Date: Aug 2008 Posts: 16 OS: XP Pro My System	Re: Acceptable speed, low navigation what does it mean "down"? I do not like your answer. Regards and thanks. Last edited by sachs; 11-02-2008 at 06:52 AM.

11-02-2008, 10:54 AM	#7 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Acceptable speed, low navigation Well, I mistakenly thought you were in South America, but perhaps my mapping software is broken? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience