User Guide for Comcast SMC 8014

jvpulver · 10-30-2008, 04:40 PM

I was switched to Comcast and they sent me a Comcast Business IP Gateway cable modem. There is a label on the bottom which says SMC8014. It also says, S/W Rev. 4.1.12-CCR. The says box says SMC8014-CCR.

Where can I get a User Manual for that device? I contacted SMC and they said it is a custom manual and to get it from my ISP.

I could not find it on Comcast's Business website.

Thank you.

Jeff V. Pulver

**johnwill** · 10-31-2008, 12:23 PM

On the SMC site: http://www.smc.com/index.cfm?event=d...rtNumber=false

Here's an alternative: http://www.nodevice.com/user_manual/...c8014-biz.html

jvpulver · 10-31-2008, 04:56 PM

Thank you.

I saw that one on their web site but was not sure it was the correct one. I contacted them and they indicated it might not be correct, because SMC may have created a special version for Comcast. For now, it will have to do.

Again, thanks for confirming I guessed which manual to download.

**johnwill** · 11-01-2008, 03:21 PM

I think they're just singing the party line, that's what Comcast has them say.

10-30-2008, 04:40 PM	#1 (permalink)
jvpulver Registered User Join Date: Oct 2008 Posts: 2 OS: Vista SP1	User Guide for Comcast SMC 8014 I was switched to Comcast and they sent me a Comcast Business IP Gateway cable modem. There is a label on the bottom which says SMC8014. It also says, S/W Rev. 4.1.12-CCR. The says box says SMC8014-CCR. Where can I get a User Manual for that device? I contacted SMC and they said it is a custom manual and to get it from my ISP. I could not find it on Comcast's Business website. Thank you. Jeff V. Pulver

10-31-2008, 12:23 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,899 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: User Guide for Comcast SMC 8014 On the SMC site: http://www.smc.com/index.cfm?event=d...rtNumber=false Here's an alternative: http://www.nodevice.com/user_manual/...c8014-biz.html __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-31-2008, 04:56 PM	#3 (permalink)
jvpulver Registered User Join Date: Oct 2008 Posts: 2 OS: Vista SP1	Re: User Guide for Comcast SMC 8014 Thank you. I saw that one on their web site but was not sure it was the correct one. I contacted them and they indicated it might not be correct, because SMC may have created a special version for Comcast. For now, it will have to do. Again, thanks for confirming I guessed which manual to download.

11-01-2008, 03:21 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,899 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: User Guide for Comcast SMC 8014 I think they're just singing the party line, that's what Comcast has them say. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience