Problem with engenios USB LAN

[mat80]

Hello,

I have windows vista system and get engenios USB lan card ...

It is installed in device manager, but I couldn't start any network !!!


can you help me ?

[johnwill]

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[mat80]

Originally Posted by johnwill

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Thanks alot for your help ...

the Network adapter is

Atheros USB 2.0 Wireless network adapter


I didn't see red X sign


but yellow Exclamation mark ! appeared once and after I rasterted my PC, it didn't appear

when it appeared again I used to reinstall the driver ... amd for now doesn't appear at all



Also, there no other sign beside any device connected to PC

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

I did it the same you told me to do , but the screen always appeared for 1 second only !!!!

I could take a fast image of the moniter as shown here ....





I hope I am not disturbing you ...

Thanks alot

[johnwill]

You didn't do what I instructed. Pay careful attention to this line in the first of the instructions.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[mat80]

Sorry !!

This the message appeared to me ....



Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\me>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : me-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

C:\Users\me>

[johnwill]

That is indicating you have no network hardware installed. How about a screen shot of Device Manager with the Network adapters expanded?


To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here.

[mat80]

Thank you for advice ...


This is an image showing Device manager ...


Regards

[johnwill]

TCP/IP stack repair options for use with Windows Vista.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type type the following commands:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.


See if you can connect after this.



I'd also like to see this again.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[mat80]

Hello,

I had reste all of these and the proble does exist !


I checked Ipconfig again and the same here ..



Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\me>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : me-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

C:\Users\me>



But, I would like you so see these 2 images !



in fisrt one, I keep making Network discovery ON, but remain OFF !!!!

the second showing a problem in the software of Lan card



THANKS for helping me !

[johnwill]

You have no network hardware that is recognized by Windows. Either your adapter is dying or the drivers are corrupted. Start by reloading the drivers.