Audio/Video streaming problems

[mabstar2]

my streaming capability sucks.....about a week ago everything was fine in this department for me now its not.

If any body can help me please feel free to post

by the way i vzw usb 727
TEST_DATE IP_ADDRESS DOWNLOAD_SPEED UPLOAD_SPEED LATENCY SERVER_NAME DISTANCE
8/28/2008 6:19 PM GMT 70.222.104.132 126 kb/s 162 kb/s 285 ms Atlanta, GA ~ 50 mi

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[mabstar2]

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steady Stackin Sipp>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:
Reply from 206.190.60.37: bytes=32 time=280ms TTL=48
Reply from 206.190.60.37: bytes=32 time=133ms TTL=48
Reply from 206.190.60.37: bytes=32 time=155ms TTL=48
Reply from 206.190.60.37: bytes=32 time=216ms TTL=48

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 133ms, Maximum = 280ms, Average = 196ms

C:\Users\Steady Stackin Sipp>

coming back w/ more info....

[mabstar2]

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steady Stackin Sipp>ping yahoo.com

Pinging yahoo.com [68.180.206.184] with 32 bytes of data:
Reply from 68.180.206.184: bytes=32 time=306ms TTL=44
Reply from 68.180.206.184: bytes=32 time=309ms TTL=44
Reply from 68.180.206.184: bytes=32 time=284ms TTL=44
Reply from 68.180.206.184: bytes=32 time=348ms TTL=44

Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 284ms, Maximum = 348ms, Average = 311ms

C:\Users\Steady Stackin Sipp>

[mabstar2]

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steady Stackin Sipp>nbtstat -n

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

NationalAccess - BroadbandAccess:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

C:\Users\Steady Stackin Sipp>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : PuBLiCEnEmY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter NationalAccess - BroadbandAccess:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NationalAccess - BroadbandAccess
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 75.250.81.34(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 69.78.96.14
66.174.95.44
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controlle
r
Physical Address. . . . . . . . . : 00-21-70-74-47-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:3028:384a:b405:aedd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3028:384a:b405:aedd%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4bfa:5122::4bfa:5122(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 69.78.96.14
66.174.95.44
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{027E7145-9157-414A-A835-7868FB4BD
621}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steady Stackin Sipp>

[mabstar2]

i don't receive error codes or screens, but the symptoms are pausing, stuttering, alot of buffering when listening to music or watching youtube or movies

i use verizonwireless national access- broadband rev-a 1xevdo digital data, ndis

the modem is a novatel usb 727
novatel wireles
qualcom 3g cdma

i have both fire fox and ie

i only have the air card running in wwann mode so there are no other networks showing on the vz acess manager

also i have vista service pack 1

[johnwill]

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.