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Old 07-25-2008, 02:07 PM   #1 (permalink)
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OS: vista


so much help dont know where to start

mmmk so i have qwest dsl (sorry).....i pluged the modem into a dlink router (dl524) and ive now called 4 tehc support co. the problem lies in 3 places.
the reason for adding the router to the mix is once ive figured out all of this nonsense i want to plug my 360 into the router.
1.my firewall (webroot) has been going crazy ever sense ive added the router, in port tracking it says its blocking a UDP (17) packet and it comes in grupes of 13. from the ip address of the router.
*sparatic connection*2.decides the firewall i will most likely have another problem probubly due to an old driver that cant be fixed but if i where to lets say turn off my computer and turn it back on my internet connection would be local only and if i clicked mozilla it would (maby) connect if not i will try the repair deal and it says dns error deal....i can un plug the modem and plug it back in and it will sometimes fix the situation.
detail
for more detail on what tech support on d links end did he had me open the browser with only the router pluged in. i then was told to durn off DHCP and change my ip adress to 196.168.0.10<- because i guess the qwest modem would use it as a default as well and the dhcp thing would basicly make the router a swich. which is how im on right now.

if anyone can help me fix these problems on the gameing end of the spectrum when all is done and i connect my long ethernet cord to the router and test connection on the 360 it stops at the first test bsicly saying the cables are not connected but they are and they work and if it go into system settings it sisplays that an ethernet cord is connected. Sigh!
any help would be awesome
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Old 07-25-2008, 03:27 PM   #2 (permalink)
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Re: so much help dont know where to start

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 07-26-2008, 12:29 PM   #3 (permalink)
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Re: so much help dont know where to start

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Cindy>ping yahoo.com

Pinging yahoo.com [206.190.60.37] with 32 bytes of data:
Reply from 206.190.60.37: bytes=32 time=77ms TTL=52
Reply from 206.190.60.37: bytes=32 time=76ms TTL=52
Reply from 206.190.60.37: bytes=32 time=75ms TTL=52
Reply from 206.190.60.37: bytes=32 time=75ms TTL=52

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 77ms, Average = 75ms






ip config


Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Cindy>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Cindy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.actdsltmp

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : domain.actdsltmp
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-11-2F-FC-26-05
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e55a:ac61:3518:992f%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 26, 2008 8:35:33 AM
Lease Expires . . . . . . . . . . : Sunday, July 27, 2008 8:35:34 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
205.171.3.65
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain.actdsltmp
Description . . . . . . . . . . . : isatap.domain.actdsltmp
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{8C7293DB-4EDD-403F-BC13-7C512FA0D
EDF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{8C7293DB-4EDD-403F-BC13-7C512FA0D
EDF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

modem is the Actiontech m1000 and the router is a d link dl524.
Theres some stats.
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Old 07-26-2008, 12:31 PM   #4 (permalink)
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Re: so much help dont know where to start

its a vista pc only one on the network. there hasent been any error messages just like 2 million firewall blocked packets sent in like the time ive typed this.
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Old 07-26-2008, 11:06 PM   #5 (permalink)
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Re: so much help dont know where to start

im really jsut wondering first off why my firewall deems udp packets from my routers ip block worthy and why they keep comming in grupes of 5 or 6
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