internet works but router does not

twobryans · 06-28-2008, 06:44 PM

Hi...

I just changed yesterday from Road Runner Cable internet to a local company that services my community called "EnTouch Systems." The internet works fine when I plug directly from the wall to the computer (modem that does the phone and internet is mounted in master closet now and runs through the walls and out outlets) but when I attempt to set up my Linksys WRTP54G (Linksys+Vonage from when we had Vonage) it does not work.

When I run the setup CD it came with it gets all of the way to the end then I get a pop up saying there is no internet and to unplug my modem for 60 seconds which I then do but it accomplishes nothing.

Can anyone help?

*****NOTES*****

I have read all of the suggestions on the forum like change the local IP and clone the mac address... i have reset both the modem and the router, tried new ethernets... nothing works. please help!

06-28-2008, 06:44 PM	#1 (permalink)
twobryans Registered User Join Date: Jun 2008 Posts: 1 OS: xp	internet works but router does not Hi... I just changed yesterday from Road Runner Cable internet to a local company that services my community called "EnTouch Systems." The internet works fine when I plug directly from the wall to the computer (modem that does the phone and internet is mounted in master closet now and runs through the walls and out outlets) but when I attempt to set up my Linksys WRTP54G (Linksys+Vonage from when we had Vonage) it does not work. When I run the setup CD it came with it gets all of the way to the end then I get a pop up saying there is no internet and to unplug my modem for 60 seconds which I then do but it accomplishes nothing. Can anyone help? ***NOTES*** I have read all of the suggestions on the forum like change the local IP and clone the mac address... i have reset both the modem and the router, tried new ethernets... nothing works. please help!