verizon dsl wont go wireless

[Claudia DuBois]

Hi , we recently got Verizon dsl...we have two lap tops, I finally configured mine to work wirelessly ( settings etc.) but I cant get the IBM to work unless plugged in to the ethernet cord ? I guess what I am asking is where to get info to configure the IBM ? Thanx any help appreciated its been two weeks....Oh that service also drops signal ALOT, whats up with that ????

Claudia

[simpswr]

and welcome to the Forum

Do you have any security ( WPA, WEP . .. ) enabled on the router?

What brand/model is the Modem and ROuter?

Are you using Wireless Zero Configuration or the IBM wireless management app?

[Claudia DuBois]

Hi yes there is a wep key configured and it is enabled
The modem they sent is a Westell 7500
I am not sure what to use , tried the IBM thing....and the xp pro thing ?
Whats wireless zero ?
(sorry so lame ....)

[simpswr]

I's start by disableing the security until both pc's are connecting. See this for more on the Zero Configuration . . it usually works better than the proprietary apps.

Have you applied all Windows Updates?

[Claudia DuBois]

Hi Thanks so much for all that info....I will try that later today and let you know....love learning even the smallest thing....some people get soooo pissed off about computer glitches !
Claudia

[simpswr]

Let us know how it goes . .

[Claudia DuBois]

hey , whew got it on did the zero thing....actually had lots of other stuff with that and whole bevy of new probs....freezing up etc...and prob with embedded security chip .....I REALLY HATE THE IBM , love my HP !!!!Never any crap !!! So after getting wireless , the darn thing wont do it again ....any ideas ?????

[simpswr]

Try this fix by johnwill

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.

[Claudia DuBois]

Hi you wont believe this but that didnt work either....and last night we restored from external...and then did the run command this a.m. sooooo whats next , it still goes on with ethernet ( also when I checked it still didnt have the correct IP ) I have put it in at least 13 times now .....aaaah !
Thanks again for all your help , Claudia

[simpswr]

Let's try this:

Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL


Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

[Claudia DuBois]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Thomas Bilbo>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Toms-IBM-T60
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : westell.com
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-1B-77-7D-07-D9
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
Physical Address. . . . . . . . . : 00-15-58-C5-E7-59
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.24
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, June 30, 2008 12:14:51 PM
Lease Expires . . . . . . . . . . : Tuesday, July 01, 2008 12:14:51 PM
Ethernet adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Sierra Wireless 1xEV-DO Network Adap
ter
Physical Address. . . . . . . . . : 00-A0-D5-FF-FF-85
C:\Documents and Settings\Thomas Bilbo>

[Claudia DuBois]

Hi Rich Shouldnt we get rid of this info ?????

Thanx Claudia

[simpswr]

Originally Posted by Claudia DuBois

Hi Rich Shouldnt we get rid of this info ?????

Thanx Claudia

Why?

Where did the second wireless connection come from?

Ethernet adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Sierra Wireless 1xEV-DO Network Adap

Were you connected to the wireless when this was taken? . . the Wireless has no ip address.

In the IP properties for the wireless connection , , do you have it set to automatically acquire an ip address?