Verizon DSL, Constant Packet Loss

[Damatiru]

As the title says, I've been having packet loss for more than a Month and a half now. I am directly connected to the modem, I checked all the wires to be okay, I even replaced the ethernet wire just to follow through. The ethernet light will stop blinking on occasions thus not sending packets or signal anymore for seconds up to minutes at a time. I've spoken with a Verizon rep twice now and they told me it was the ethernet cable, yet replacing it has fixxed nothing. I turned off my Window's Firewall also to see if it was a security issue stopping it, No go.

I am using a Westell Wirespeed modem connected directly to my Windows XP Home Edition Dell.

Thank you in advance for any help

[johnwill]

Well, it's most likely Verizon's issue. However, it could be the interior phone wiring. Here's how I configure DSL modems for my customers.

Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

Here's a good detailed description of the process: DSL Wiring Upgrade Tutorial