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Old 05-27-2008, 10:18 PM   #1 (permalink)
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Ethernet doesn't work

I have a new cable modem. Can't get it to work with the ethernet cable attached to my laptop, though it works find with the USB cable. The router I have purchased has no USB port, so I can't set up my network. I have been using a Verizon broadband connection with an air card. I'm wondering if there's something that needs to be configured differently for this to work.
Thanks,
Mary
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Old 05-28-2008, 04:19 PM   #2 (permalink)
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Re: Ethernet doesn't work

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 05-30-2008, 06:05 PM   #3 (permalink)
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Re: Ethernet doesn't work

Quote:
Originally Posted by johnwill View Post
Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\nash>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : nash-10dd8cd043
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter xtra:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    Physical Address. . . . . . . . . : 00-53-45-00-00-00
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 210.54.79.16
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 210.54.79.16
    DNS Servers . . . . . . . . . . . : 202.27.158.40
    202.27.156.72
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Documents and Settings\nash>on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 05-31-2008, 04:55 PM   #4 (permalink)
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Re: Ethernet doesn't work

What was the point of quoting my entire post with no additional information?
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