Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Networking Forum > Modems/Cable/DSL/Satellite
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Modems/Cable/DSL/Satellite Fixing your connection devices; Cisco, Intel, Zoom, Linksys

Reply
 
LinkBack Thread Tools
Old 05-25-2008, 05:27 PM   #1 (permalink)
Registered User
 
Join Date: May 2008
Posts: 2
OS: vista 32-bit


Confused Can connect through modem, but not router

I've had two machines (one 32-bit vista laptop wirelessly, one xp sp2 desktop wired) connecting to the internet successfully for the last few months, then suddenly the connection was lost overnight. My isp sent sent us a new modem, which didn't solve the problem. I called tech support again, had to change my primary and secondary DNS numbers, and it worked, though only through a direct connection to the modem. Now, I can't seem to connect either computer to the internet if I use the router. I can access the router configuration page, but no matter what I do the status page says 'Disconnected', and when I try to connect it says 'Connecting', then I recieve an error telling me that It couldn't get an IP address.

Both machines connect to the router, but neither can access the internet through it. The laptop displays a 'Local Only' access connection.

This is extremely frustrating, as I've unplugged and plugged everything, restarted both machines numerous times, and played with the configuration settings to no avail. I feel like I'm losing my mind at 1000 miles per hour because I've repeated the same steps over and over again with no progress, and I can't figure this out. Any help will be tremendously appreciated. Thanks.
the_balm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 05-28-2008, 04:54 PM   #2 (permalink)
Registered User
 
Join Date: May 2008
Posts: 2
OS: vista 32-bit


Cry Re: Can connect through modem, but not router

I guess in a shameless attempt to bump this thread, I'll add some specifics.

My ISP is Earthlink, my modem is a ZyXEL P-660R-D1, and I'm using a Linksys WRT54GL router with stock firmware. I have tomato downloaded, and I tried it out for a few minutes, but it didn't get me anywhere, so I flashed back.

When I try to connect to the internet on the wired machine it says "Connecting through WAN Miniport (PPPOE)..." for a while, then Error 678 - remote computer did not respond. When I connect the modem straight to either machine, the internet works fine.

Both machines can connect to the router and the modem configuration pages. I believe the error I get on my laptop is "Can't Resolve" for the IP address.

If there's anything else I'm missing, I'll gladly add it for clarity. Thanks again in advance.

Last edited by the_balm; 05-28-2008 at 04:57 PM.
the_balm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 05-28-2008, 07:12 PM   #3 (permalink)
Registered User
 
Join Date: May 2008
Posts: 13
OS: win xp pro


Re: Can connect through modem, but not router

Quote:
Originally Posted by the_balm View Post
I guess in a shameless attempt to bump this thread, I'll add some specifics.

My ISP is Earthlink, my modem is a ZyXEL P-660R-D1, and I'm using a Linksys WRT54GL router with stock firmware. I have tomato downloaded, and I tried it out for a few minutes, but it didn't get me anywhere, so I flashed back.

When I try to connect to the internet on the wired machine it says "Connecting through WAN Miniport (PPPOE)..." for a while, then Error 678 - remote computer did not respond. When I connect the modem straight to either machine, the internet works fine.

Both machines can connect to the router and the modem configuration pages. I believe the error I get on my laptop is "Can't Resolve" for the IP address.

If there's anything else I'm missing, I'll gladly add it for clarity. Thanks again in advance.
go into the menu of your router,find the ``default setting`` or whatever
its called on your router,,what you wanna do is set the router back to
factory default .. this simple step has been know to fix a lot of problems..
u1me2 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 05-30-2008, 07:48 AM   #4 (permalink)
Manager, Networking Forums
 
johnwill's Avatar
 
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,711
OS: Windows 7, XP-Pro, Vista, Linux


Blog Entries: 1
Re: Can connect through modem, but not router

That "modem" is really a modem/router, I suggest configuring it in bridge mode to sort this issue out. http://kb.earthlink.net/case.asp?article=200375
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up!

Microsoft MVP - Windows Desktop Experience
johnwill is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 04:55 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85