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Old 05-05-2008, 04:55 AM   #1 (permalink)
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D-Link DSL-G624T Wireless router problem

I run a laptop Advent 7201, Vista. Had just managed to install the above router; while still connected via ethernet it failed to connect to the i.s.p.
error message 'incorrect name or password' both were correct.
I know nothing about ethernet or netting, would be greatful for any assistance, thank you. Al
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Old 05-05-2008, 05:05 AM   #2 (permalink)
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Re: D-Link DSL-G624T Wireless router problem

al08,

You DO need to establish a username and password for this device to connect to your DSL service. Your DSL ISP should have given you this information. Generally, it's your email username and password but I can't say this is a rule of all DSL providers.

Check out:

ftp://ftp.dlink.co.uk/dsl_routers_mo...ig_english.pdf

Go to Page 7 and see if this helps. Otherwise, you really need to contact your ISP's tech support.

- John
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Old 05-06-2008, 01:15 AM   #3 (permalink)
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Re: D-Link DSL-G624T Wireless router problem

Thank you John, I have input the users name & password asc supplied by my ISP. Will go to the link you kindly gave me, many thanks Al
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Originally Posted by johnhook View Post
al08,

You DO need to establish a username and password for this device to connect to your DSL service. Your DSL ISP should have given you this information. Generally, it's your email username and password but I can't say this is a rule of all DSL providers.

Check out:

ftp://ftp.dlink.co.uk/dsl_routers_mo...ig_english.pdf

Go to Page 7 and see if this helps. Otherwise, you really need to contact your ISP's tech support.

- John
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Old 05-06-2008, 09:51 AM   #4 (permalink)
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Re: D-Link DSL-G624T Wireless router problem

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Originally Posted by al08 View Post
Thank you John, I have input the users name & password asc supplied by my ISP. Will go to the link you kindly gave me, many thanks Al
I now have the Wireless router workin g and can acces the internet via the ethernet cable. Unfortunatly I'm not having any luck in connecting the laptop via wireless, have run out of options :( can anyone help please, the routewr wireless is not seen by the laptop. thanks al
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Old 05-06-2008, 11:55 AM   #5 (permalink)
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Re: D-Link DSL-G624T Wireless router problem

Try this: http://www.portforward.com/english/r...G624Tindex.htm
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