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#1 (permalink) |
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Registered User
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IE Connects but does not display
Whenever I go on the internet, pages like AOL and MySpace connect (I know this because it says MySpace - A place for friends on the top), but do not load, just a white page that loads and loads with no results. But some websites like google and a few other work fine. I know it's not my connection because DL's are super fast still. We contacted our service provider, but they said it was a problem with our internet settings.
Something that should be noted is that we had a very serious storm the night before this started happening. I knew the storm was coming so I turned off the computer, but the router remained on with the connection. The power went out, and my concern is that possibly something got screwed up inside the computer and that's causing it to do this. Thanks for your time and I greatly appreciate any help. |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,468
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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Re: IE Connects but does not display
Please supply the following info, exact make and models of the equipment please.
What country are you located in. Name of your ISP (Internet Service Provider). What is the expected Upstream/Downstream speed for your ISP Connection? Make and exact model of the broadband modem. Make and exact model of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. The Internet Browser in use, IE, Firefox, Opera, etc. Please give an exact description of your problem symptoms, including the exact text of any error messages. If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? If there are other computers on the same network, are they experiencing the same issue, or do they function normally? On any affected computer, I'd also like to see this: Hold the Windows key and press R, then type CMD to open a command prompt: Type the following commands: PING 216.109.112.135 PING yahoo.com NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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