[SOLVED] speedtouch 330 / orange broadband problems

flipside · 04-06-2008, 09:51 AM

i have a speedtouch 330 modem with orange and i try and set it up using the disk that orange sent and it get to step 4 (plug modem in to usb) and goes no further ? the pc is detecting the modem because the new hardware wizard comes up wanting to install the drivers. could do this but then wont connect to orange. help !!!!!!!!!!!!

**johnwill** · 04-06-2008, 10:52 AM

Hard to say, does Orange say the modem is compatible?

flipside · 04-06-2008, 11:03 AM

YEP ITS THE ONE ORANGE GAVE ME

**johnwill** · 04-06-2008, 06:00 PM

I'd call Orange and have them help. They're responsible for helping get you on-line, part of the cost of doing business.

flipside · 04-08-2008, 08:00 AM

its ok sorted it ! the disk orange supply is crap , just downloaded the stand-alone speedtouch 330 drivers from Thompson and worked a dream . dare i say better than before !!!!!!!1

itsmarkdavies · 09-21-2009, 07:05 AM

Hi Flipside, i know it's been a while since yr post but i have same problem - i've got the drivers but just wanted to ask you if you still used the Orange CD, or ignored that and created a connection manually yourself after you'd installed the drivers ?. Thanks, Mark.

04-06-2008, 09:51 AM	#1 (permalink)
flipside Registered User Join Date: Mar 2008 Posts: 32 OS: xp sp2	[SOLVED] speedtouch 330 / orange broadband problems i have a speedtouch 330 modem with orange and i try and set it up using the disk that orange sent and it get to step 4 (plug modem in to usb) and goes no further ? the pc is detecting the modem because the new hardware wizard comes up wanting to install the drivers. could do this but then wont connect to orange. help !!!!!!!!!!!!

04-06-2008, 10:52 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: speedtouch 330 / orange broadband problems Hard to say, does Orange say the modem is compatible? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-06-2008, 11:03 AM	#3 (permalink)
flipside Registered User Join Date: Mar 2008 Posts: 32 OS: xp sp2	Re: speedtouch 330 / orange broadband problems YEP ITS THE ONE ORANGE GAVE ME

04-06-2008, 06:00 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: speedtouch 330 / orange broadband problems I'd call Orange and have them help. They're responsible for helping get you on-line, part of the cost of doing business. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-08-2008, 08:00 AM	#5 (permalink)
flipside Registered User Join Date: Mar 2008 Posts: 32 OS: xp sp2	Re: speedtouch 330 / orange broadband problems its ok sorted it ! the disk orange supply is crap , just downloaded the stand-alone speedtouch 330 drivers from Thompson and worked a dream . dare i say better than before !!!!!!!1

09-21-2009, 07:05 AM	#6 (permalink)
itsmarkdavies Registered User Join Date: Sep 2009 Posts: 1 OS: XP	Re: [SOLVED] speedtouch 330 / orange broadband problems Hi Flipside, i know it's been a while since yr post but i have same problem - i've got the drivers but just wanted to ask you if you still used the Orange CD, or ignored that and created a connection manually yourself after you'd installed the drivers ?. Thanks, Mark.