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Old 02-13-2008, 08:33 PM   #1 (permalink)
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Modem reset to no connection

Yesterday I hard reset my modem and at first, every light on my modem display is on, so I figured I turn off and on my modem and it solved the problem.

Today when I turned on the modem, only the power and "diag" light is on and I can have no connectivity to the internet. Can someone please tell me what happened? :)
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Old 02-14-2008, 11:51 AM   #2 (permalink)
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Re: Modem reset to no connection

Power cycle your cable modem again and this time, take ever cable plugged into it off and leave the cable modem off for a straight 10min.

Then plug everything back on and see if you can able to get a connection. good luck


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Old 02-14-2008, 12:05 PM   #3 (permalink)
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Re: Modem reset to no connection

Sounds like the modem may have died. The Diag light is a bad sign.
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