My internet won't work.

Berube · 02-03-2008, 02:41 PM

I recently just reformatted my computer but when i finished my internet was no longer connected. I have tried alot of things but nothing seems to work...

Windows IP Configuration

Host name .............. ryan-rkatgy

Primary Dns suffix ............... :

Node Type................ : unknown

IP Routing Enabled ................... : No

WINS Proxy Enabled............... : No

Ethernet adapter Network Bridge:

Connection-specific DNS suffix............ :
Description........... : MAC Bridge Miniport
Physical Address......... : D2-0D-79-4D-78-58
Dhcp Enabled.................... : Yes
Autoconfiguration Enabled ............ : yes
Autoconfig IP Adress...................... : 169.254.71.42
Subnet MAsk................... : 255.255.0.0
Default Gateway............................ :

Berube · 02-03-2008, 06:35 PM

Anyone?

**johnwill** · 02-04-2008, 08:45 AM

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reboot the machine.

Berube · 02-04-2008, 02:39 PM

It says the following command was not found for both of them.

**johnwill** · 02-04-2008, 05:18 PM

Is this XP? There's something very wrong with the installation if it doesn't find netsh.

In looking again at your IPCONFIG, you have no network hardware that is recognized by Windows. Did you load the chipset and network drivers for the system?

Hold the Windows key and press R, then type devmgmt.msc

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Berube · 02-04-2008, 06:48 PM

There are no red X's next to anything but there are yellow ? next to all of the devices under other devices.

Bisque · 02-04-2008, 07:50 PM

What are the names of the 'Other Devices'?

could be the drivers for your ethernet need reinstalling

Berube · 02-04-2008, 08:28 PM

Thats what I thought but how do I reinstall my drivers without a cd or the internet on my computer?

**johnwill** · 02-05-2008, 02:07 PM

You use a floppy, a USB FLASH drive, or you'll have to actually take the disk out, connected is as a secondary on another machine, and copy the drivers to a folder on the disk.

Installations normally require some removable media support. Please tell me how you reformatted with no CD drive?

Berube · 02-05-2008, 07:55 PM

I had the Vaio recovery wizard on my computer. The computer didn't come with any cd's for the drivers though.

**johnwill** · 02-06-2008, 11:52 AM

You can download the drivers from the Sony site. Surely this laptop has a USB port or an optical drive, right?

Berube · 02-06-2008, 07:38 PM

yeah... how would i go about doing that haha.

**johnwill** · 02-07-2008, 08:20 AM

Go to www.sony.com and follow your nose until you find the support section. Search for your specific model of machine and find the downloads.

Berube · 02-07-2008, 07:33 PM

BUt how would i get them on my computer if I don't have internet?

**johnwill** · 02-08-2008, 06:34 PM

You're posting here, so you must have access to a computer with Internet access.

Copy to a USB FLASH drive, burn them to a CD, etc.

You're not going to solve the issue without the drivers, so you've going to have to figure out how to get them to the machine.

allysonmitten · 04-21-2009, 11:29 AM

I am experiencing the same issue and i am unsure on what driver i should download. I am prepared to use a memory stick to transfer the driver but how can i determine what i need to download?

02-03-2008, 02:41 PM	#1 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	My internet won't work. I recently just reformatted my computer but when i finished my internet was no longer connected. I have tried alot of things but nothing seems to work... Windows IP Configuration Host name .............. ryan-rkatgy Primary Dns suffix ............... : Node Type................ : unknown IP Routing Enabled ................... : No WINS Proxy Enabled............... : No Ethernet adapter Network Bridge: Connection-specific DNS suffix............ : Description........... : MAC Bridge Miniport Physical Address......... : D2-0D-79-4D-78-58 Dhcp Enabled.................... : Yes Autoconfiguration Enabled ............ : yes Autoconfig IP Adress...................... : 169.254.71.42 Subnet MAsk................... : 255.255.0.0 Default Gateway............................ :

02-03-2008, 06:35 PM	#2 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. Anyone?

02-04-2008, 08:45 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: My internet won't work. TCP/IP stack repair options for use with Windows XP with SP2. Start, Run, CMD to open a command prompt: Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reboot the machine. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-04-2008, 02:39 PM	#4 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. It says the following command was not found for both of them.

02-04-2008, 05:18 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: My internet won't work. Is this XP? There's something very wrong with the installation if it doesn't find netsh. In looking again at your IPCONFIG, you have no network hardware that is recognized by Windows. Did you load the chipset and network drivers for the system? Hold the Windows key and press R, then type devmgmt.msc Under Network adapters, please tell me all the devices listed. Are there any devices under Network adapters that have a red x displayed? Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-04-2008, 06:48 PM	#6 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. There are no red X's next to anything but there are yellow ? next to all of the devices under other devices.

02-04-2008, 07:50 PM	#7 (permalink)
Bisque Registered User Join Date: Feb 2008 Location: Canada Posts: 17 OS: Windows XP	Re: My internet won't work. What are the names of the 'Other Devices'? could be the drivers for your ethernet need reinstalling

02-04-2008, 08:28 PM	#8 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. Thats what I thought but how do I reinstall my drivers without a cd or the internet on my computer?

02-05-2008, 02:07 PM	#9 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: My internet won't work. You use a floppy, a USB FLASH drive, or you'll have to actually take the disk out, connected is as a secondary on another machine, and copy the drivers to a folder on the disk. Installations normally require some removable media support. Please tell me how you reformatted with no CD drive? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-05-2008, 07:55 PM	#10 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. I had the Vaio recovery wizard on my computer. The computer didn't come with any cd's for the drivers though.

02-06-2008, 11:52 AM	#11 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: My internet won't work. You can download the drivers from the Sony site. Surely this laptop has a USB port or an optical drive, right? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-06-2008, 07:38 PM	#12 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. yeah... how would i go about doing that haha.

02-07-2008, 08:20 AM	#13 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: My internet won't work. Go to www.sony.com and follow your nose until you find the support section. Search for your specific model of machine and find the downloads. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-07-2008, 07:33 PM	#14 (permalink)
Berube Registered User Join Date: Feb 2008 Posts: 9 OS: Xp	Re: My internet won't work. BUt how would i get them on my computer if I don't have internet?

02-08-2008, 06:34 PM	#15 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: My internet won't work. You're posting here, so you must have access to a computer with Internet access. Copy to a USB FLASH drive, burn them to a CD, etc. You're not going to solve the issue without the drivers, so you've going to have to figure out how to get them to the machine. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-21-2009, 11:29 AM	#16 (permalink)
allysonmitten Registered User Join Date: Apr 2009 Posts: 1 OS: xp	Re: My internet won't work. I am experiencing the same issue and i am unsure on what driver i should download. I am prepared to use a memory stick to transfer the driver but how can i determine what i need to download?