Can't get new ip address

rtrac02 · 12-20-2007, 02:42 PM

I am having issues getting a new ip address. I am using a wireless connection and I am connected to a network, but even though the signal strength is excellent I have limited or no connectivity. When I try to repair the connection an error says that it cannot renew my ip address. I went to Start/Run/CMD and then typed: ipconfig /renew. After a few seconds the report says No operation can be performed on Local Area Connection while it has its media disconnected. An error occured while renewing interface Wireless Network Connection 2 : unable to contact your DHCP server. Request has timed out.

Please help.

Thanks

Chauncey · 12-20-2007, 02:51 PM

Disable your wirless connection in Control Panel > Network Connections

Start > Run > type "services.msc" and stop the "DHCP Client" Service

Re-enable your wireless connection in Control Panel > Network Connections

Try to conect to your router

Wait a few seconds

Disable your wireless connection in Control Panel > Network Connections

Start > Run > type "services.msc" start the "DHCP Client" service

Re-enable your wireless connection in Control Panel > Network Connections

Connect to your router

I hope this works for you, either way it goes, please post your results so we can offer more suggestions.

**johnwill** · 12-20-2007, 05:12 PM

Many times this is the result of mis-matched encryption keys. Try disabling encryption until you get it working, then enable encryption on the router as a separate step.

rtrac02 · 12-20-2007, 06:01 PM

Chauncey...it didnt work. Thanks for trying though. I dont know how to disable my encription so I didnt try the 2nd advice. Does anyone else have any ideas?

rtrac02 · 12-20-2007, 07:02 PM

how do i disable my encryption johnwill?

**johnwill** · 12-21-2007, 09:26 AM

Using the web based setup for your router. You didn't supply a make/model of the router, so it's hard to be more specific.

12-20-2007, 02:42 PM	#1 (permalink)
rtrac02 Registered User Join Date: Dec 2007 Posts: 3 OS: xp	Can't get new ip address I am having issues getting a new ip address. I am using a wireless connection and I am connected to a network, but even though the signal strength is excellent I have limited or no connectivity. When I try to repair the connection an error says that it cannot renew my ip address. I went to Start/Run/CMD and then typed: ipconfig /renew. After a few seconds the report says No operation can be performed on Local Area Connection while it has its media disconnected. An error occured while renewing interface Wireless Network Connection 2 : unable to contact your DHCP server. Request has timed out. Please help. Thanks

12-20-2007, 02:51 PM	#2 (permalink)
Chauncey Registered User Join Date: Dec 2007 Location: New Hampshire Posts: 13 OS: Windows XP Pro SP3	Re: Can't get new ip address Disable your wirless connection in Control Panel > Network Connections Start > Run > type "services.msc" and stop the "DHCP Client" Service Re-enable your wireless connection in Control Panel > Network Connections Try to conect to your router Wait a few seconds Disable your wireless connection in Control Panel > Network Connections Start > Run > type "services.msc" start the "DHCP Client" service Re-enable your wireless connection in Control Panel > Network Connections Connect to your router I hope this works for you, either way it goes, please post your results so we can offer more suggestions.

12-20-2007, 05:12 PM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Can't get new ip address Many times this is the result of mis-matched encryption keys. Try disabling encryption until you get it working, then enable encryption on the router as a separate step. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

12-20-2007, 06:01 PM	#4 (permalink)
rtrac02 Registered User Join Date: Dec 2007 Posts: 3 OS: xp	Re: Can't get new ip address Chauncey...it didnt work. Thanks for trying though. I dont know how to disable my encription so I didnt try the 2nd advice. Does anyone else have any ideas?

12-20-2007, 07:02 PM	#5 (permalink)
rtrac02 Registered User Join Date: Dec 2007 Posts: 3 OS: xp	Re: Can't get new ip address how do i disable my encryption johnwill?

12-21-2007, 09:26 AM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Can't get new ip address Using the web based setup for your router. You didn't supply a make/model of the router, so it's hard to be more specific. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience