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#1 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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lost internet connection - works in safe mode
I recently lost my internet connection on my pc. My two sons both have pc's connected through my "belkin 4 port wireless g router" through my "teryon comcast cable modem" with no problems. If I run "safe mode w/ networking" I am able to connect to the internet. Does this sound like a virus problem? Here is my necessary info -
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Owner>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : PETESDELL Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Local Area Connection 6: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti on Physical Address. . . . . . . . . : 00-11-11-38-65-B8 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 68.87.64.146 68.87.75.194 Lease Obtained. . . . . . . . . . : Thursday, December 13, 2007 6:56:45 PM Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM C:\Documents and Settings\Owner> |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: lost internet connection - works in safe mode
That IPCONFIG shows a good connecton, is this in safe mode?
Here's one thing to try in normal mode and see if that helps. TCP/IP stack repair options for use with Windows XP with SP2. Start, Run, CMD to open a command prompt: Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reboot the machine.
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#3 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: lost internet connection - works in safe mode
Deckard's System Scanner v20071014.68
Run by Owner on 2007-12-13 22:57:37 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 1 Restore Point(s) -- 1: 2007-12-14 03:57:50 UTC - RP157 - Deckard's System Scanner Restore Point Backed up registry hives. Performed disk cleanup. Total Physical Memory: 510 MiB (512 MiB recommended). System Drive C: has 2.15 GiB (less than 15%) free. -- HijackThis (run as Owner.exe) ----------------------------------------------- Unable to find log (file not found); running clone. -- HijackThis Clone ------------------------------------------------------------ Emulating logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2007-12-13 22:59:23 Platform: Windows XP Service Pack 2 (5.01.2600) MSIE: Internet Explorer (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\system32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Gizmo Project\mDNSResponder.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\RAXCO\PerfectDisk\PDAgent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\eEye Digital Security\Application Bus\EEYEEVNT.exe C:\Program Files\RAXCO\PerfectDisk\PDEngine.exe C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Creative Home\Hallmark Card Studio 2006\Planner\PLNRnote.exe C:\Program Files\Belkin Bulldog Plus\MUPS.exe C:\Documents and Settings\Owner\My Documents\My Downloads\dss.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...inc&channel=us R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/webhp?sourceid=navclient&ie=UTF-8 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Perfected by Guruuno! R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://home.microsoft.com/search/search.asp R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...inc&channel=us R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Window Title = Perfected by Guruuno! R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: 127.255.255.255 serial.alcohol-soft.com O1 - Hosts: 127.255.255.255 www.alcohol-soft.com O1 - Hosts: 127.255.255.255 images.alcohol-soft.com O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar1.dll O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe" O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Debug Eq Poll Trans] C:\Documents and Settings\All Users\Application Data\LoadForkDebugEq\ref axis.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Start body] C:\DOCUME~1\Owner\APPLIC~1\grimbib\internetheck.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - Global Startup: Blink.lnk = C:\Program Files\eEye Digital Security\Blink\BLINK.EXE O4 - Global Startup: Event Planner Reminder.lnk = C:\Program Files\Creative Home\Hallmark Card Studio 2006\Planner\PLNRnote.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: MUPS.lnk = ? O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing) O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: https://online.musicmatch.com (HKLM) O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...tent/opuc3.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1144763146296 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL O20 - Winlogon Notify: AtiExtEvent - C:\WINDOWS\system32\ O23 - Service: Acronis Remote Agent (AcronisAgent) - Acronis - C:\Program Files\Common Files\Acronis\Agent\agent.exe O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: eEye Blink Engine (blinksvc) - eEye Digital Security - C:\Program Files\eEye Digital Security\Blink\blinksvc.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Gizmo Project\mDNSResponder.exe O23 - Service: eEye Application Bus (eeyeevnt) - eEye Digital Security - C:\Program Files\Common Files\eEye Digital Security\Application Bus\EEYEEVNT.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\RAXCO\PerfectDisk\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\RAXCO\PerfectDisk\PDEngine.exe O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe O23 - Service: RoxUPnPRenderer - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe -- End of file - 12472 bytes -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- R0 snapman (Acronis Snapshots Manager) - c:\windows\system32\drivers\snapman.sys <Not Verified; Acronis; Acronis Snapshot API> R0 timounter (Acronis True Image Backup Archive Explorer) - c:\windows\system32\drivers\timntr.sys <Not Verified; Acronis; Acronis True Image> R2 tifsfilter (Acronis True Image FS Filter) - c:\windows\system32\drivers\tifsfilt.sys <Not Verified; Acronis; Acronis True Image> R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys <Not Verified; Arcsoft, Inc.; Arcsoft(R) ASPI Shell> R3 Pcouffin (VSO Software pcouffin) - c:\windows\system32\drivers\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine> R3 vaxscsi - c:\windows\system32\drivers\vaxscsi.sys S3 RET55 (RET55 NDIS Protocol Driver) - c:\program files\eeye digital security\blink\scanner\scanner\ret55.sys (file missing) S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing) -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 AcronisAgent (Acronis Remote Agent) - "c:\program files\common files\acronis\agent\agent.exe" <Not Verified; Acronis; Acronis Remote Agent> R2 AcrSch2Svc (Acronis Scheduler2 Service) - "c:\program files\common files\acronis\schedule2\schedul2.exe" <Not Verified; Acronis; Acronis Scheduler 2> R2 Bonjour Service - c:\program files\gizmo project\mdnsresponder.exe <Not Verified; Apple Computer, Inc.; Bonjour> -- Device Manager: Disabled ---------------------------------------------------- No disabled devices found. -- Scheduled Tasks ------------------------------------------------------------- 2007-12-04 03:22:06 370 --a------ C:\WINDOWS\Tasks\PPv5Scan_Daily as Owner at 3 22 AM.job 2007-12-04 02:00:00 306 --a------ C:\WINDOWS\Tasks\Spybot - Search & Destroy - Scheduled Task.job 2006-04-11 06:41:53 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job -- Files created between 2007-11-13 and 2007-12-13 ----------------------------- 2007-12-13 20:12:33 0 d-------- C:\WINDOWS\system32\ActiveScan 2007-12-12 20:12:57 0 d-------- C:\drvrtmp 2007-12-06 11:44:32 0 d-------- C:\Program Files\Intel 2007-12-04 19:28:13 0 d--hs---- C:\WINDOWS\CSC -- Find3M Report --------------------------------------------------------------- 2007-12-13 22:59:22 0 d-------- C:\Program Files\HijackThis 1.99.1 2007-12-13 22:59:03 264 --a------ C:\WINDOWS\system32\winsusrm.dll 2007-12-13 22:02:49 0 d-------- C:\Program Files\SpywareBlaster 2007-12-13 19:51:36 0 d-------- C:\Program Files\Plaxo 2007-11-10 20:24:16 0 d-------- C:\Program Files\Windows Media Connect 2 2007-10-24 17:30:22 0 d-------- C:\Documents and Settings\Owner\Application Data\Real 2007-10-13 20:56:39 0 d-------- C:\Program Files\Google 2007-09-21 15:54:30 176128 --a------ C:\WINDOWS\system32\Ncs2Setp.dll <Not Verified; Intel(R) Corporation; Intel(R) Network Configuration Services> -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "eTrustPPAP"="C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe" [04/11/2006 03:24 PM] "TrueImageMonitor.exe"="C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe" [07/21/2006 08:03 AM] "AcronisTimounterMonitor"="C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe" [07/20/2006 11:15 PM] "Acronis Scheduler2 Service"="C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" [07/20/2006 11:13 PM] "igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 09:35 AM] "igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 09:32 AM] "igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 09:36 AM] "Debug Eq Poll Trans"="C:\Documents and Settings\All Users\Application Data\LoadForkDebugEq\ref axis.exe" [] "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [09/13/2007 05:34 AM] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Aim6"="" [] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 06:00 AM] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/24/2007 02:42 PM] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM] "Start body"="C:\DOCUME~1\Owner\APPLIC~1\grimbib\internetheck.exe" [] "WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Blink.lnk - C:\Program Files\eEye Digital Security\Blink\BLINK.EXE [11/3/2007 11:33:49 PM] Event Planner Reminder.lnk - C:\Program Files\Creative Home\Hallmark Card Studio 2006\Planner\PLNRnote.exe [8/30/2005 5:18:30 PM] Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [7/24/2007 2:42:04 PM] MUPS.lnk - C:\Program Files\Belkin Bulldog Plus\MUPS.exe [10/30/2006 9:20:15 PM] [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] "Authentication Packages"= msv1_0 relog_ap [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e4dc227f-0c81-11dc-974b-0011113865b8}] AutoRun\command- K:\InstallTomTomHOME.exe -- Hosts ----------------------------------------------------------------------- 127.0.0.1 localhost 127.255.255.255 serial.alcohol-soft.com 127.255.255.255 www.alcohol-soft.com 127.255.255.255 images.alcohol-soft.com 127.0.0.1 localhost 127.0.0.1 localhost 127.0.0.1 localhost 127.0.0.1 localhost 127.0.0.1 localhost 127.0.0.1 localhost 79 more entries in hosts file. -- End of Deckard's System Scanner: finished at 2007-12-13 23:00:36 ------------ |
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#4 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: lost internet connection - works in safe mode
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft Windows XP Professional (build 2600) SP 2.0 Architecture: X86; Language: English CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz Percentage of Memory in Use: 50% Physical Memory (total/avail): 509.98 MiB / 251.52 MiB Pagefile Memory (total/avail): 2002.12 MiB / 1819.23 MiB Virtual Memory (total/avail): 2047.88 MiB / 1916.75 MiB A: is Removable (No Media) C: is Fixed (NTFS) - 34.41 GiB total, 2.15 GiB free. D: is Fixed (NTFS) - 149.05 GiB total, 15.15 GiB free. E: is CDROM (No Media) F: is CDROM (No Media) G: is CDROM (No Media) H: is CDROM (No Media) I: is CDROM (No Media) J: is CDROM (No Media) \\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 3 partitions \PARTITION0 - Unknown - 15.66 MiB \PARTITION1 (bootable) - Installable File System - 34.41 GiB - C: \PARTITION2 - Unknown - 2.83 GiB \\.\PHYSICALDRIVE1 - WDC WD1600JB-00GVA0 - 149.05 GiB - 1 partition \PARTITION0 - Installable File System - 149.05 GiB - D: -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is enabled. FirstRunDisabled is set. FW: McAfee Personal Firewall Plus v (McAfee) FW: eEye Digital Security Blink Firewall v3.5.1 (eEye Digital Security) Disabled AV: McAfee VirusScan v (McAfee) AV: eEye Digital Security Blink Anti-Virus v3.5.1 (eEye Digital Security) Disabled [HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL" "C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" [HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Common Files\\Roxio Shared\\SharedCOM8\\RoxWatchTray.exe"="C:\\Program Files\\Common Files\\Roxio Shared\\SharedCOM8\\RoxWatchTray.exe:*:Enabled:test1 Module" "C:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"="C:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe:*:Enabled:Roxio Upnp Service" "C:\\Program Files\\Acronis\\TrueImageWorkstation\\TrueImage.exe"="C:\\Program Files\\Acronis\\TrueImageWorkstation\\TrueImage.exe:*:Enabled:TrueImage" "C:\\Program Files\\Common Files\\Acronis\\Agent\\agent.exe"="C:\\Program Files\\Common Files\\Acronis\\Agent\\agent.exe:*:Enabled:Acronis Remote Agent" "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger" "C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger" "C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger" "C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server" "C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype" "C:\\Program Files\\Net2Phone CommCenter\\CommCtr.exe"="C:\\Program Files\\Net2Phone CommCenter\\CommCtr.exe:*:Enabled:Net2Phone CommCenter Client GUI Module" "C:\\Program Files\\Gizmo Project\\mDNSResponder.exe"="C:\\Program Files\\Gizmo Project\\mDNSResponder.exe:*:Enabled:Bonjour" "C:\\Program Files\\Gizmo Project\\Gizmo.exe"="C:\\Program Files\\Gizmo Project\\Gizmo.exe:*:Enabled:Gizmo Project" "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" "C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Disabled:AIM" "C:\\Program Files\\Common Files\\eEye Digital Security\\Application Bus\\eeyeevnt.exe"="C:\\Program Files\\Common Files\\eEye Digital Security\\Application Bus\\eeyeevnt.exe:*:Enabled:eEye Application Bus" "C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Mozilla Firefox" "C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer" -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\Owner\Application Data CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=PETESDELL ComSpec=C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Documents and Settings\Owner LOGONSERVER=\\PETESDELL NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Intel\DMIX PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel PROCESSOR_LEVEL=15 PROCESSOR_REVISION=0304 ProgramFiles=C:\Program Files PROMPT=$P$G RoxioCentral=C:\Program Files\Common Files\Roxio Shared\Roxio Central\ SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\Owner\LOCALS~1\Temp TMP=C:\DOCUME~1\Owner\LOCALS~1\Temp USERDOMAIN=PETESDELL USERNAME=Owner USERPROFILE=C:\Documents and Settings\Owner windir=C:\WINDOWS -- User Profiles --------------------------------------------------------------- Owner (admin) Administrator (admin) -- Add/Remove Programs --------------------------------------------------------- --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0 --> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu --> C:\WINDOWS\system32\\MSIEXEC.EXE /x {637099FB-45FD-4BC7-9651-6FB540DBB749} --> MsiExec.exe /I{0D330013-4A99-46D6-83C6-2C959C68DBFF} --> MsiExec.exe /I{26792CA7-D87A-4DBE-896B-C2F66B344511} --> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095} --> MsiExec.exe /I{637099FB-45FD-4BC7-9651-6FB540DBB749} --> MsiExec.exe /I{6D4F02C4-F6AF-4659-A933-7FC06235A8D5} --> MsiExec.exe /I{7FD9FD10-9F7F-4DDF-B9F0-911209FF0CEA} --> MsiExec.exe /I{8C60949A-46F9-4DD7-BA9F-78C00D9D4C8D} --> MsiExec.exe /I{EB748B9B-F872-4E95-98E8-5CA7E5425DAF} --> MsiExec.exe /I{F0EACC27-A729-406C-9BF6-C8F10CEC36F8} --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf Acronis True Image Agent --> MsiExec.exe /X{A4BFBA8B-CB77-48D4-A3DB-B4B67BA959CC} Acronis True Image Workstation --> MsiExec.exe /X{2545228C-6A70-4A01-B936-6DA77984D298} Acronis Universal Restore for Acronis True Image Workstation --> MsiExec.exe /X{2FF9C99F-78C6-4788-AEAF-573A5414E6E1} Adobe Acrobat 7.0.8 Professional --> msiexec /I {AC76BA86-1033-0000-7760-100000000002} Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe -q Adobe Flash Player Plugin --> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe Adobe SVG Viewer 3.0 --> C:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Winstall.exe -u -fC:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Install.log AIM 6.0 --> C:\Program Files\AIM6\uninst.exe AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM= AOL Toolbar 4.0 --> "C:\Program Files\AOL\AOL Toolbar 4.0\uninstall.exe" ArcSoft PhotoImpression 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D433ABC3-0CD8-4BB0-B6A9-84501B4B47B7}\Setup.exe" -l0x9 Belkin Bulldog Plus --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3D16DAD-1AEE-11D6-B82B-004033AA2C09}\Setup.exe" -l0x9 CA eTrust PestPatrol --> MsiExec.exe /X{39586F4F-758D-4A92-A5DF-33E9DB9C09D9} CiD Help --> C:\DOCUME~1\Owner\APPLIC~1\grimbib\internetheck.exe -uninstall CleanUp! --> C:\Program Files\CleanUp!\uninstall.exe CopyToDVD 4 --> "C:\Program Files\VSO\unins000.exe" Corel Paint Shop Pro X --> MsiExec.exe /I{1A15507A-8551-4626-915D-3D5FA095CC1B} Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76} Dell Support 3.1 --> MsiExec.exe /X{548EEA8E-8299-497F-8057-811D2D7097DC} Digital Content Portal --> MsiExec.exe /I{B702CCCE-3176-4DBF-B932-D1B8F402F330} DVDFab Platinum 3.0.1.3 --> "C:\Program Files\DVDFab Platinum 3\unins000.exe" eEye Digital Security Blink --> MsiExec.exe /I{2AA5B60C-A775-416A-9867-4C0DF3450C30} Empty Temp Folders 2.8.3 --> C:\Program Files\Empty Temp Folders 2.8.3\uninstall.exe EPSON Print CD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF477885-5EA8-40D0-ADF3-D4C1B86FAEA4}\Setup.exe" -l0x9 -SYSTEM EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R EPSON Scan --> C:\Program Files\epson\escndv\setup\setup.exe /r EPSON Stylus Photo RX580 Scanner Driver Update --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1CA2E5E4-F4FE-44B4-95E9-77523FB95838}\Setup.exe" -l0x9 EPSON Stylus Photo RX580 User's Guide --> C:\Program Files\epson\guide\sprx580_e\uninstall.exe Gizmo Project 2.0 --> C:\Program Files\Gizmo Project\uninst.exe Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll" Google Updater --> "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall Hallmark Card Studio 2006 Deluxe --> MsiExec.exe /X{3B901CB2-9DAF-43FC-BDD2-4149AF19381C} High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe HijackThis 1.99.1 --> C:\Program Files\HijackThis 1.99.1\HijackThis.exe /uninstall Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe" Hotfix for Windows Media Format SDK (KB902344) --> "C:\WINDOWS\$NtUninstallKB902344$\spuninst\spuninst.exe" Intel(R) Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572 Intel(R) PRO Network Connections 12.3.31.0 --> MsiExec.exe /i{DDD0A758-F44C-47D3-8E88-692FFF775127} ARPREMOVE=1 Intel(R) PRO Network Connections Drivers --> Prounstl.exe J2SE Runtime Environment 5.0 Update 8 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150080} Macromedia Flash Player --> MsiExec.exe /X{0456ebd7-5f67-4ab6-852e-63781e3f389c} MCU --> MsiExec.exe /I{D2988E9B-C73F-422C-AD4B-A66EBE257120} Microsoft Base Smart Card Cryptographic Service Provider Package --> "C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe" Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9} Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7} Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B} Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe" Mozilla Firefox (2.0.0.9) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe MRU-Blaster v1.5 (Database 3/28/2004) --> "C:\Program Files\MRU-Blaster\unins000.exe" Musicmatch® Jukebox --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85D3CC30-8859-481A-9654-FD9B74310BEF}\setup.exe" -l0x9 -uninst Net2Phone CommCenter --> C:\PROGRA~1\NET2PH~1\UNWISE.EXE /U C:\PROGRA~1\NET2PH~1\INSTALL.LOG NOD32 FiX v2.1 --> "C:\Program Files\Eset\unins000.exe" OnDemand5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5F7DFDFA-27B3-4E06-BCDE-B371424C0032}\setup.exe" -l0x9 Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan PerfectDisk --> MsiExec.exe /I{212F5777-1190-4DEF-8E4D-6B2F313B45E7} PhotoDVD 2.3.0c --> "C:\Program Files\vso\PhotoDVD\unins000.exe" Plaxo Toolbar for Outlook (with AIM Enhancements) --> C:\Program Files\Plaxo\2.11.1.5\uninstall.exe QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0 RegSupreme Pro 1.2 --> "C:\Program Files\RegSupreme Pro\unins000.exe" Roxio Easy Media Creator 8 Deluxe Suite --> MsiExec.exe /I{8E832933-A073-4020-9FB8-DBADC480B69B} Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe" Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe" Skype™ 3.5 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82} SnagIt 8 --> MsiExec.exe /I{524228C9-826F-4B58-9E47-4F2E5C7E9F45} SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\SETUP.exe" -l0x9 -removeonly Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe" SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe" Windows Media Connect --> "C:\WINDOWS\$NtUninstallWMCSetup$\spuninst\spuninst.exe" Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe" WinZip --> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall Yahoo! Install Manager --> C:\WINDOWS\system32\regsvr32 /u C:\PROGRA~1\Yahoo!\Common\YINSTH~1.DLL Yahoo! Messenger --> C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe -- Application Event Log ------------------------------------------------------- Event Record #/Type3212 / Error Event Submitted/Written: 12/13/2007 11:00:08 PM Event ID/Source: 11 / crypt32 Event Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Event Record #/Type3200 / Error Event Submitted/Written: 12/13/2007 06:49:32 PM Event ID/Source: 1002 / Application Hang Event Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Event Record #/Type3199 / Error Event Submitted/Written: 12/13/2007 06:49:32 PM Event ID/Source: 1002 / Application Hang Event Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Event Record #/Type3198 / Error Event Submitted/Written: 12/13/2007 06:49:32 PM Event ID/Source: 1002 / Application Hang Event Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Event Record #/Type3157 / Error Event Submitted/Written: 12/12/2007 08:27:44 PM Event ID/Source: 514 / blinksvc Event Description: Failed to open BlinkRm COM interfaces. (Error: 8000401A - The server process could not be started because the configured identity is incorrect. Check the username and password. ) -- Security Event Log ---------------------------------------------------------- No Errors/Warnings found. -- System Event Log ------------------------------------------------------------ Event Record #/Type14553 / Error Event Submitted/Written: 12/13/2007 10:46:46 PM Event ID/Source: 29 / W32Time Event Description: The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 29 minutes. NtpClient has no source of accurate time. Event Record #/Type14552 / Error Event Submitted/Written: 12/13/2007 10:46:46 PM Event ID/Source: 17 / W32Time Event Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time-b.timefreq.bldrdoc.gov,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) Event Record #/Type14538 / Error Event Submitted/Written: 12/13/2007 10:31:43 PM Event ID/Source: 29 / W32Time Event Description: The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time. Event Record #/Type14537 / Error Event Submitted/Written: 12/13/2007 10:31:43 PM Event ID/Source: 17 / W32Time Event Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time-b.timefreq.bldrdoc.gov,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) Event Record #/Type14533 / Error Event Submitted/Written: 12/13/2007 10:31:19 PM Event ID/Source: 29 / W32Time Event Description: The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time. -- End of Deckard's System Scanner: finished at 2007-12-13 23:00:36 ------------ this is the best I could do for reply to my FIX!!! Thankyou |
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#6 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: lost internet connection - works in safe mode
You're welcome.
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If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#7 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: [SOLVED] lost internet connection - works in safe mode
BAD news!!!! When I rebooted my pc the same exact problem reappeared. The Panda scan found "adware" infections but I never addressed them as recommended by your instructions. (did not purchase program). Could this be an infection that reappeared after rebooting? One funny thing I would like to mention, while shutting down pc (through START > SHUTDOWN), it automatically began downloading "updates", about 8 or 9 of them. Happy progress is being made and very hopeful we can remedy this situation.
Sincerely, Pete |
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#8 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: [SOLVED] lost internet connection - works in safe mode
It's normal for Windows Update to run before the shutdown, that shouldn't be the issue.
Let's see this. Start, Run, CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. Also, please do this. Please post a HijackThis 2.00.2 Log here.
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If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#9 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: lost internet connection - works in safe mode
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:28 PM, on 12/15/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Perfected by Guruuno! R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: 127.255.255.255 serial.alcohol-soft.com O1 - Hosts: 127.255.255.255 www.alcohol-soft.com O1 - Hosts: 127.255.255.255 images.alcohol-soft.com O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe" O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Debug Eq Poll Trans] C:\Documents and Settings\All Users\Application Data\LoadForkDebugEq\ref axis.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Start body] C:\DOCUME~1\Owner\APPLIC~1\grimbib\internetheck.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - Global Startup: Blink.lnk = C:\Program Files\eEye Digital Security\Blink\BLINK.EXE O4 - Global Startup: Event Planner Reminder.lnk = C:\Program Files\Creative Home\Hallmark Card Studio 2006\Planner\PLNRnote.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1144763146296 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Acronis Remote Agent (AcronisAgent) - Acronis - C:\Program Files\Common Files\Acronis\Agent\agent.exe O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: eEye Blink Engine (blinksvc) - eEye Digital Security - C:\Program Files\eEye Digital Security\Blink\blinksvc.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Gizmo Project\mDNSResponder.exe O23 - Service: eEye Application Bus (eeyeevnt) - eEye Digital Security - C:\Program Files\Common Files\eEye Digital Security\Application Bus\eeyeevnt.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe -- End of file - 8837 bytes Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Owner>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : PETESDELL Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Local Area Connection 6: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti on Physical Address. . . . . . . . . : 00-11-11-38-65-B8 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 68.87.64.146 68.87.75.194 Lease Obtained. . . . . . . . . . : Saturday, December 15, 2007 12:24:04 PM Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM C:\Documents and Settings\Owner> |
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#10 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: lost internet connection - works in safe mode
This is the same info as last post but while I was in NORMAL MODE if it makes any difference.
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Owner>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : PETESDELL Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Local Area Connection 6: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti on Physical Address. . . . . . . . . : 00-11-11-38-65-B8 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 68.87.64.146 68.87.75.194 Lease Obtained. . . . . . . . . . : Saturday, December 15, 2007 12:41:47 PM Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM C:\Documents and Settings\Owner> Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:45:15 PM, on 12/15/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\eEye Digital Security\Blink\blinksvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Gizmo Project\mDNSResponder.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Raxco\PerfectDisk\PDAgent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe C:\Program Files\Common Files\eEye Digital Security\Application Bus\eeyeevnt.exe C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Raxco\PerfectDisk\PDEngine.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\eEye Digital Security\Blink\BLINK.EXE C:\Program Files\Creative Home\Hallmark Card Studio 2006\Planner\PLNRnote.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\Belkin Bulldog Plus\MUPS.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Perfected by Guruuno! R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: 127.255.255.255 serial.alcohol-soft.com O1 - Hosts: 127.255.255.255 www.alcohol-soft.com O1 - Hosts: 127.255.255.255 images.alcohol-soft.com O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe" O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Debug Eq Poll Trans] C:\Documents and Settings\All Users\Application Data\LoadForkDebugEq\ref axis.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Start body] C:\DOCUME~1\Owner\APPLIC~1\grimbib\internetheck.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - Global Startup: Blink.lnk = C:\Program Files\eEye Digital Security\Blink\BLINK.EXE O4 - Global Startup: Event Planner Reminder.lnk = C:\Program Files\Creative Home\Hallmark Card Studio 2006\Planner\PLNRnote.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1144763146296 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Acronis Remote Agent (AcronisAgent) - Acronis - C:\Program Files\Common Files\Acronis\Agent\agent.exe O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: eEye Blink Engine (blinksvc) - eEye Digital Security - C:\Program Files\eEye Digital Security\Blink\blinksvc.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Gizmo Project\mDNSResponder.exe O23 - Service: eEye Application Bus (eeyeevnt) - eEye Digital Security - C:\Program Files\Common Files\eEye Digital Security\Application Bus\eeyeevnt.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe -- End of file - 10047 bytes |
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#11 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: lost internet connection - works in safe mode
You don't seem to have a firewall or AV running. You appear to be wide open to infections.
Try these simple tests in normal mode. Start, Run, CMD to open a command prompt: PING 216.109.112.135 PING yahoo.com Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#12 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: lost internet connection - works in safe mode
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Owner>ping 216.109.112.135 Pinging 216.109.112.135 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 216.109.112.135: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Documents and Settings\Owner>ping yahoo.com Ping request could not find host yahoo.com. Please check the name and try again. C:\Documents and Settings\Owner> This is from NORMAL MODE - Obviously it worked fine in SAFE MODE W? NET |
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#13 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 10
OS: xp professional
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Re: lost internet connection - works in safe mode
I don't know if I ever gave you this from the PANDA ACTIVE SCAN. After performing this scan and DECKARD'S SYSTEM SCAN I was able to get onto the internet in normal mode until I rebooted my PC. Thanks for all of your help.
Incident Status Location Adware:Adware/Lop Not disinfected C:\Documents and Settings\All Users\Application Data\LoadForkDebugEq\Bias Okay.exe Adware:Adware/Lop Not disinfected C:\Documents and Settings\Owner\Application Data\grimbib\ieffbowf.exe Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\exhjsqes.default\cookies.txt[.casalemedia.com/] Adware:Adware/SecurityError Not disinfected C:\Program Files\eEye Digital Security\Blink\Quarantine\01C7BE8D-603D79BA-0-DNSChanger%2Egen11.QRN[files/C/Documents and Settings/Owner/Local Settings/Application Data/Mozilla/Firefox/Profiles/exhjsqes%2Edefault/Cache/903E15ECd01][²ÜÇ\abc.dll] |
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#14 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: lost internet connection - works in safe mode
Sounds like something is biting you.
I'd start disabling groups of things using MSCONFIG and see if you can narrow down what's blocking your access. Note that you have to reboot each time you reconfigure with MSCONFIG.
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If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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