AOL not recognizing modem...

SirTunzz77 · 11-26-2007, 11:32 AM

I have an issue with AOL 9.0 not recognizing 2 different modems I have installed. Both modems were recognized by Windows XP(sp-2). It is only recognozing the TCP/IP connection which I disabled in the BIOS. One modem is a PCtel 56k and the other is a Wincomm 56k. Any suggestions??

**johnwill** · 11-26-2007, 01:06 PM

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

11-26-2007, 11:32 AM	#1 (permalink)
SirTunzz77 Registered User Join Date: Dec 2004 Posts: 70 OS: Win XP Home SP2	AOL not recognizing modem... I have an issue with AOL 9.0 not recognizing 2 different modems I have installed. Both modems were recognized by Windows XP(sp-2). It is only recognozing the TCP/IP connection which I disabled in the BIOS. One modem is a PCtel 56k and the other is a Wincomm 56k. Any suggestions??

11-26-2007, 01:06 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: AOL not recognizing modem... Start, Run, CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience