web access blocked

krafty88 · 11-10-2007, 07:33 AM

Greetings. I have a new Netcore 2005NR boradband router. It mostly works. The issue I'm having is that web access is blocked. I can ping a web address, but when I use a browser, the browser says web site found - connecting, and that's it. Eventually it just fails to connect.

I have tried opening ports, I have tried resetting to defaults. The firewall is disabled. Widoze firewall is disabled. I have no other firewall. I have tired everything I know what to do. What's left?

Any help on this issue would be very much appreciated.

johnwill · 11-10-2007, 09:24 AM

Try connecting directly to the modem and see if it's still an issue. This will eliminate the new modem as the issue.

krafty88 · 11-10-2007, 09:54 AM

Done that. It's the router. The long storey is this: I'm working for a company that provided me with an IP phone. I was using a Hawkings Wireless router and everything was working except that I was only able to talk for 30 seconds on the IP phone before getting cut off. So I did a throughput test and found that the router was slowing my connection down a lot. So I got a Dlink DI 514 wireless router. It blocked audio on the phone. I spent time with IP phone support, and with router support - opened all appropriate ports etc, and never got it working. So I tried to get a simple non-wireless router. The Netcore 2005NR. Using that unit I can get IP phone great, email, but it blocks web access. It's the router doing it, but everything is turned off on the router, no firewall etc.

So - I have not been able to get everything working at once - throughput, email, web access and IP phone.

I am currently straight into DSL modem and all works fine. No port for the IP phone of course.

johnwill · 11-10-2007, 01:41 PM

What is the make/model of the VoIP adapter?

krafty88 · 11-10-2007, 04:58 PM

It's a Cisco 7940 IP Phone and currently is not plugged in. Still can't get web with the stupid Netcore product.

johnwill · 11-10-2007, 05:01 PM

Is this some sort of corporate network?

If you can connect directly to a modem, and the router is blocking web access, it's broken.

krafty88 · 11-10-2007, 05:05 PM

No corporate network. A simple home setup, one computer, a dsl modem and the router. Plug ip phone into router.

I concur. Router goes back Tuesday.

johnwill · 11-11-2007, 10:16 AM

I've never seen that phone in a residential environment.

Let us know if a new router sorts it out.

Just to check, you DID reset that router to factory defaults at some point, right? If not, that's clearly something to try.

krafty88 · 11-11-2007, 03:36 PM

Ya, I set the router to factory defaults numerous times. I tried everything reasonable. It should just work, and it does not.

Thanks for all the help. I'll let you know as soon as I get the router replaced how it all works out.

11-10-2007, 07:33 AM	#1 (permalink)
krafty88 Registered User Join Date: May 2006 Posts: 29 OS: XP	web access blocked Greetings. I have a new Netcore 2005NR boradband router. It mostly works. The issue I'm having is that web access is blocked. I can ping a web address, but when I use a browser, the browser says web site found - connecting, and that's it. Eventually it just fails to connect. I have tried opening ports, I have tried resetting to defaults. The firewall is disabled. Widoze firewall is disabled. I have no other firewall. I have tired everything I know what to do. What's left? Any help on this issue would be very much appreciated.

11-10-2007, 09:24 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: web access blocked Try connecting directly to the modem and see if it's still an issue. This will eliminate the new modem as the issue. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-10-2007, 09:54 AM	#3 (permalink)
krafty88 Registered User Join Date: May 2006 Posts: 29 OS: XP	Re: web access blocked Done that. It's the router. The long storey is this: I'm working for a company that provided me with an IP phone. I was using a Hawkings Wireless router and everything was working except that I was only able to talk for 30 seconds on the IP phone before getting cut off. So I did a throughput test and found that the router was slowing my connection down a lot. So I got a Dlink DI 514 wireless router. It blocked audio on the phone. I spent time with IP phone support, and with router support - opened all appropriate ports etc, and never got it working. So I tried to get a simple non-wireless router. The Netcore 2005NR. Using that unit I can get IP phone great, email, but it blocks web access. It's the router doing it, but everything is turned off on the router, no firewall etc. So - I have not been able to get everything working at once - throughput, email, web access and IP phone. I am currently straight into DSL modem and all works fine. No port for the IP phone of course.

11-10-2007, 01:41 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: web access blocked What is the make/model of the VoIP adapter? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-10-2007, 04:58 PM	#5 (permalink)
krafty88 Registered User Join Date: May 2006 Posts: 29 OS: XP	Re: web access blocked It's a Cisco 7940 IP Phone and currently is not plugged in. Still can't get web with the stupid Netcore product.

11-10-2007, 05:01 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: web access blocked Is this some sort of corporate network? If you can connect directly to a modem, and the router is blocking web access, it's broken. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-10-2007, 05:05 PM	#7 (permalink)
krafty88 Registered User Join Date: May 2006 Posts: 29 OS: XP	Re: web access blocked No corporate network. A simple home setup, one computer, a dsl modem and the router. Plug ip phone into router. I concur. Router goes back Tuesday.

11-11-2007, 10:16 AM	#8 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: web access blocked I've never seen that phone in a residential environment. Let us know if a new router sorts it out. Just to check, you DID reset that router to factory defaults at some point, right? If not, that's clearly something to try. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-11-2007, 03:36 PM	#9 (permalink)
krafty88 Registered User Join Date: May 2006 Posts: 29 OS: XP	Re: web access blocked Ya, I set the router to factory defaults numerous times. I tried everything reasonable. It should just work, and it does not. Thanks for all the help. I'll let you know as soon as I get the router replaced how it all works out.