I am needing a AOL dll

JUDYAONE · 10-12-2007, 11:16 AM

I am not sure if I am posting to the right forum, but yesterday after doing a webroot scan I could no longer log on to AOL, I get the message that it is missing AOLacsd.dll. Right now I am on my hubby's pc. Is it possible to find this .dll on this pc and send it to my pc? Or is there a easier way?
Thanks for any help. If I have posted to the wrong forum, could I be directed to the correct one?
Judy

**kinbard** · 10-12-2007, 11:36 AM

Hi and welcome,
You should be able to find it in c:\windows\system32. Be real careful in there. Before you even do anything, why were you doing a webroot scan? Just routine, or were you having problems.

JUDYAONE · 10-12-2007, 11:49 AM

Thank you for your quick reply. Yes, I was doing a routine deep scan. Which I have done countless times but never had this problem before, so still not sure they are related. Ok, so I will find this in my system 32 and yes, I know to be careful, lol. Once I find this, I am assuming I will copy and paste this, but into what folder in aol?
Thanks again.
Judy

**kinbard** · 10-12-2007, 12:02 PM

No, to the same place:
c:windows\system32
With a little googling I saw that file listed as malware, but it could be a false positive.

~~IAmNutsAboutPCs~~ · 10-12-2007, 12:06 PM

Just download it if it believed harmless. :)

**kinbard** · 10-12-2007, 12:11 PM

Before trying to copy it from another pc, I would do a system restore and see if it resolves. I will see what I can find out about the file.

JUDYAONE · 10-12-2007, 12:20 PM

Thank you so much for your help. I will try it now.

**kinbard** · 10-12-2007, 12:24 PM

Your welcome. You are talking about the system restore, right?

**kinbard** · 10-12-2007, 01:27 PM

Hi JUDYAONE,
After some inquires, I want to err on the safe side. follow the directions here:
http://www.techsupportforum.com/secu...sting-log.html

10-12-2007, 11:16 AM	#1 (permalink)
JUDYAONE Registered User Join Date: Oct 2007 Posts: 3 OS: win xp sp2	I am needing a AOL dll I am not sure if I am posting to the right forum, but yesterday after doing a webroot scan I could no longer log on to AOL, I get the message that it is missing AOLacsd.dll. Right now I am on my hubby's pc. Is it possible to find this .dll on this pc and send it to my pc? Or is there a easier way? Thanks for any help. If I have posted to the wrong forum, could I be directed to the correct one? Judy

10-12-2007, 11:36 AM	#2 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: I am needing a AOL dll Hi and welcome, You should be able to find it in c:\windows\system32. Be real careful in there. Before you even do anything, why were you doing a webroot scan? Just routine, or were you having problems. __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-12-2007, 11:49 AM	#3 (permalink)
JUDYAONE Registered User Join Date: Oct 2007 Posts: 3 OS: win xp sp2	Re: I am needing a AOL dll Thank you for your quick reply. Yes, I was doing a routine deep scan. Which I have done countless times but never had this problem before, so still not sure they are related. Ok, so I will find this in my system 32 and yes, I know to be careful, lol. Once I find this, I am assuming I will copy and paste this, but into what folder in aol? Thanks again. Judy

10-12-2007, 12:02 PM	#4 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: I am needing a AOL dll No, to the same place: c:windows\system32 With a little googling I saw that file listed as malware, but it could be a false positive. __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-12-2007, 12:06 PM	#5 (permalink)
~~IAmNutsAboutPCs~~ Troubled Join Date: Sep 2007 Location: In Front of PC, UK Posts: 744 OS: Windows XP SP2 Build 2600 My System	Re: I am needing a AOL dll Just download it if it believed harmless. :)

10-12-2007, 12:11 PM	#6 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: I am needing a AOL dll Before trying to copy it from another pc, I would do a system restore and see if it resolves. I will see what I can find out about the file. __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-12-2007, 12:20 PM	#7 (permalink)
JUDYAONE Registered User Join Date: Oct 2007 Posts: 3 OS: win xp sp2	Re: I am needing a AOL dll Thank you so much for your help. I will try it now.

10-12-2007, 12:24 PM	#8 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: I am needing a AOL dll Your welcome. You are talking about the system restore, right? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-12-2007, 01:27 PM	#9 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: I am needing a AOL dll Hi JUDYAONE, After some inquires, I want to err on the safe side. follow the directions here: http://www.techsupportforum.com/secu...sting-log.html __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista