Not connected

Priest1955 · 10-09-2007, 03:10 AM

Every so often, I get a red light on my broadband router, telling me I'm not connected to the Internet, and I have to re-start the router. Is this a router problem, or could it be a fault with my service provider?

**johnwill** · 10-09-2007, 07:24 AM

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)

It could be an issue with the router, the modem, the cable between the router and modem, the cable between the modem and the ISP service entrance, or the ISP.

10-09-2007, 03:10 AM	#1 (permalink)
Priest1955 Registered User Join Date: Oct 2006 Posts: 46 OS: XP	Not connected Every so often, I get a red light on my broadband router, telling me I'm not connected to the Internet, and I have to re-start the router. Is this a router problem, or could it be a fault with my service provider?

10-09-2007, 07:24 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,720 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Not connected Please supply the following info, exact make and models of the equipment please. Make and model of the broadband modem. Make and model of the router. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) It could be an issue with the router, the modem, the cable between the router and modem, the cable between the modem and the ISP service entrance, or the ISP. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience