DSL Being SLOW! Plz Help!!!

coreygeer · 09-25-2007, 11:51 PM

Ok.. I am with Embarq
THE WORST TECH SUPPORT SERVICE ON GOD'S GREEN EARTH!!!

First.. they told me.. "i don't know"
Then.. "well.. there's definitely a problem"
YOU THINK?!

Ok.. here's the issue.. instead of getting 1.5mb/s like i'm supposed to.. i'm getting 20kb/s..

One guy told me it was my noise margin at Tech Support
He said it should be 20 and it's only at 9..

My Modem: ZyXel EQ 660R (Linksys)
My computer: Windows XP
I have a direct connection to the modem through a hub.. we have two computers hooked into one computer so we split it through a hub... that is also Linksys.. and it's not the Hub because i've used it at my old house and the speed was just fine.

When I first plugged the DSL service in.. it was going fast as hell.. but now 20kb/s?!?!?! SOMEONE PLEASE! help me out here.. i'm going to snap and go into a rage!

coreygeer · 09-26-2007, 01:01 AM

Here's a trace route to www.google.com

Tracing route to www.l.google.com [64.233.167.104]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 36 ms 36 ms 36 ms oh-71-50-48-1.dhcp.embarqhsd.net [71.50.48.1]
3 37 ms 36 ms 36 ms crohmnfd01 [205.244.194.85]
4 56 ms 55 ms 55 ms sl-gw23-rly-2-1.sprintlink.net [160.81.255.137]

5 55 ms 55 ms 73 ms sl-bb24-rly-3-2.sprintlink.net [144.232.14.61]
6 57 ms 57 ms 57 ms sl-st22-ash-6-0.sprintlink.net [144.232.20.189]

7 61 ms 61 ms 61 ms 160.81.98.34
8 110 ms 61 ms 61 ms 209.85.130.16
9 56 ms 55 ms 55 ms 209.85.248.221
10 64 ms 55 ms 55 ms 209.85.248.221
11 55 ms 55 ms 56 ms 72.14.232.53
12 59 ms 57 ms 58 ms py-in-f104.google.com [64.233.167.104]

Trace complete.

**johnwill** · 09-26-2007, 09:00 AM

Register at DSLReports and run their line quality tests. Post a link to the results here.

coreygeer · 09-26-2007, 02:40 PM

Alright, here it is.

Test Loss Min
Latency Avg
Latency Max
Latency Pass
Fail
Simple ping loss check
target IP does not respond to ICMP ping
low bandwidth stream was not performed
medium bandwidth stream was not performed
your first hop ping was not performed
if your IP was pingable, fast-ping graphs would show here
From East Coast - USA to YOU
Hop Host LOSS Rcv Sent Best Avg Worst
0 ae-0-0.bb-a.tla.nyc.us.oneandone.net 0% 60 60 0.45 1.06 33.24
1 sl-gw30-nyc-2-1.sprintlink.net 0% 60 60 0.39 0.49 3.52
2 sl-bb23-nyc-15-3.sprintlink.net 0% 60 60 0.36 0.53 4.00
3 sl-crs1-nyc-0-12-0-0.sprintlink.net 0% 60 60 1.02 1.35 4.45
4 sl-bb22-nyc-8-0.sprintlink.net 0% 60 60 0.48 0.66 4.18
5 sl-bb21-chi-3-0-0.sprintlink.net 0% 60 60 23.86 24.00 27.73
6 sl-gw31-chi-10-0.sprintlink.net 0% 60 60 23.91 24.80 60.61
7 sl-sprintwrbm-29-0.sprintlink.net 0% 60 60 79.37 117.58 326.80
8 rbohmnfd11 0% 60 60 33.87 66.63 122.78
9 ??? 100% 0 60 0.00 0.00 0.00

From West Coast - USA to YOU
Hop Host LOSS Rcv Sent Best Avg Worst
0 pax-edge-01.inet.qwest.net 0% 60 60 0.36 1.93 68.78
1 svl-core-02.inet.qwest.net 0% 60 60 0.75 1.05 10.29
2 ??? 100% 0 60 0.00 0.00 0.00
3 sjp-brdr-01.inet.qwest.net 0% 60 60 1.26 1.39 1.53
4 sl-st20-sj-15-0.sprintlink.net 0% 60 60 1.35 1.63 10.37
5 sl-bb20-sj-5-0-0.sprintlink.net 0% 60 60 2.52 2.70 4.88
6 sl-crs1-stk-0-4-0-3.sprintlink.net 12% 53 60 5.05 5.27 6.38
7 sl-crs1-chi-0-0-0-1.sprintlink.net 0% 60 60 49.70 51.56 97.63
8 sl-bb21-chi-8-0.sprintlink.net 0% 60 60 49.21 49.34 49.48
9 sl-gw31-chi-10-0.sprintlink.net 0% 60 60 49.21 49.39 50.12
10 sl-sprintwrbm-29-0.sprintlink.net 0% 60 60 60.53 108.06 293.60
11 rbohmnfd11 0% 60 60 62.40 98.39 167.02
12 ??? 100% 0 60 0.00 0.00 0.00

**johnwill** · 09-27-2007, 09:01 AM

You need to enable PING on your network, and I'd like to have the link to the actual result, the ASCII gets scrambled here and it's impossible to read.

coreygeer · 09-27-2007, 10:29 AM

How do I enable pings?

http://www.dslreports.com/linequalit...9866ba/2286471
Is a link to the results

**johnwill** · 09-27-2007, 01:19 PM

In the configuration of the ZyXel EQ 660R (Linksys) router, probably on the WAN configuration page.

coreygeer · 09-27-2007, 04:19 PM

Idk.. I saw a bunch of options that I didn't want to touch but no options in this router to do with pinging. *sigh* Maybe i'm just completely hopeless?

**johnwill** · 09-27-2007, 04:37 PM

Did you see anything that mentioned ICMP?

coreygeer · 09-27-2007, 05:10 PM

Yeah, nothing in WAN or LAN or anywhere about ICMP

Here's everything there is:
LAN - LAN Setup

DHCP
DHCP
Client IP Pool Starting Address
Size of Client IP Pool
Primary DNS Server
Secondary DNS Server
Remote DHCP Server

TCP/IP
IP Address
IP Subnet Mask
RIP Direction
RIP Version
Multicast

WAN - WAN Setup

Name
Mode
Encapsulation
Multiplex
Virtual Circuit ID
VPI
VCI
ATM QoS Type
Cell Rate
Peak Cell Rate
Sustain Cell Rate
Maximum Burst Size

**johnwill** · 09-28-2007, 09:35 AM

Visit this site and run the Shields Up test on "common ports" and post the results back here. https://www.grc.com/x/ne.dll?bh0bkyd2

coreygeer · 09-28-2007, 11:57 AM

Port
Service
Status Security Implications

0
<nil>
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

21
FTP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

22
SSH
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

23
Telnet
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

25
SMTP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

79
Finger
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

80
HTTP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

110
POP3
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

113
IDENT
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

119
NNTP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

135
RPC
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

139
Net
BIOS
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

143
IMAP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

389
LDAP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

443
HTTPS
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

445
MSFT
DS
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1002
ms-ils
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1024
DCOM
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1025
Host
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1026
Host
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1027
Host
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1028
Host
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1029
Host
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1030
Host
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

1720
H.323
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

5000
UPnP
Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address!

GRC Port Authority Report created on UTC: 2007-09-28 at 17:57:31

Results from scan of ports: 0, 21-23, 25, 79, 80, 110, 113,
119, 135, 139, 143, 389, 443, 445,
1002, 1024-1030, 1720, 5000

0 Ports Open
0 Ports Closed
26 Ports Stealth
---------------------
26 Ports Tested

ALL PORTS tested were found to be: STEALTH.

TruStealth: PASSED - ALL tested ports were STEALTH,
- NO unsolicited packets were received,
- NO Ping reply (ICMP Echo) was received.

**johnwill** · 09-28-2007, 01:40 PM

Can you take a screen shot of the main screen for the router for me, where you select the various configuration functions?

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here.

coreygeer · 09-28-2007, 01:51 PM

Alrighty

I've uploaded a picture of the Main Menu, WAN settings, LAN settings.

**johnwill** · 09-29-2007, 08:57 AM

Look on the firewall tab, that's probably where it is.

coreygeer · 09-30-2007, 03:22 PM

I can't... i've looked up the FAQ on how to enable pings.. for some reason this POS will NOT let me run a quality line test with pings..

Ok.. they just sent me a new modem with new cables.. so I got it.. now it's even worse. I'm about to go down to Embarq headquarters.. and go on a rampage.. this is BS!

Idk what to do.. you can't enable pings for some reason, you can't open ports to use file sharing applications, it's going almost as slow as Dial Up now.

09-25-2007, 11:51 PM	#1 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	DSL Being SLOW! Plz Help!!! Ok.. I am with Embarq THE WORST TECH SUPPORT SERVICE ON GOD'S GREEN EARTH!!! First.. they told me.. "i don't know" Then.. "well.. there's definitely a problem" YOU THINK?! Ok.. here's the issue.. instead of getting 1.5mb/s like i'm supposed to.. i'm getting 20kb/s.. One guy told me it was my noise margin at Tech Support He said it should be 20 and it's only at 9.. My Modem: ZyXel EQ 660R (Linksys) My computer: Windows XP I have a direct connection to the modem through a hub.. we have two computers hooked into one computer so we split it through a hub... that is also Linksys.. and it's not the Hub because i've used it at my old house and the speed was just fine. When I first plugged the DSL service in.. it was going fast as hell.. but now 20kb/s?!?!?! SOMEONE PLEASE! help me out here.. i'm going to snap and go into a rage!

09-26-2007, 01:01 AM	#2 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! Here's a trace route to www.google.com Tracing route to www.l.google.com [64.233.167.104] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.2.1 2 36 ms 36 ms 36 ms oh-71-50-48-1.dhcp.embarqhsd.net [71.50.48.1] 3 37 ms 36 ms 36 ms crohmnfd01 [205.244.194.85] 4 56 ms 55 ms 55 ms sl-gw23-rly-2-1.sprintlink.net [160.81.255.137] 5 55 ms 55 ms 73 ms sl-bb24-rly-3-2.sprintlink.net [144.232.14.61] 6 57 ms 57 ms 57 ms sl-st22-ash-6-0.sprintlink.net [144.232.20.189] 7 61 ms 61 ms 61 ms 160.81.98.34 8 110 ms 61 ms 61 ms 209.85.130.16 9 56 ms 55 ms 55 ms 209.85.248.221 10 64 ms 55 ms 55 ms 209.85.248.221 11 55 ms 55 ms 56 ms 72.14.232.53 12 59 ms 57 ms 58 ms py-in-f104.google.com [64.233.167.104] Trace complete.

09-26-2007, 09:00 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! Register at DSLReports and run their line quality tests. Post a link to the results here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-26-2007, 02:40 PM	#4 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! Alright, here it is. Test Loss Min Latency Avg Latency Max Latency Pass Fail Simple ping loss check target IP does not respond to ICMP ping low bandwidth stream was not performed medium bandwidth stream was not performed your first hop ping was not performed if your IP was pingable, fast-ping graphs would show here From East Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 ae-0-0.bb-a.tla.nyc.us.oneandone.net 0% 60 60 0.45 1.06 33.24 1 sl-gw30-nyc-2-1.sprintlink.net 0% 60 60 0.39 0.49 3.52 2 sl-bb23-nyc-15-3.sprintlink.net 0% 60 60 0.36 0.53 4.00 3 sl-crs1-nyc-0-12-0-0.sprintlink.net 0% 60 60 1.02 1.35 4.45 4 sl-bb22-nyc-8-0.sprintlink.net 0% 60 60 0.48 0.66 4.18 5 sl-bb21-chi-3-0-0.sprintlink.net 0% 60 60 23.86 24.00 27.73 6 sl-gw31-chi-10-0.sprintlink.net 0% 60 60 23.91 24.80 60.61 7 sl-sprintwrbm-29-0.sprintlink.net 0% 60 60 79.37 117.58 326.80 8 rbohmnfd11 0% 60 60 33.87 66.63 122.78 9 ??? 100% 0 60 0.00 0.00 0.00 From West Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 pax-edge-01.inet.qwest.net 0% 60 60 0.36 1.93 68.78 1 svl-core-02.inet.qwest.net 0% 60 60 0.75 1.05 10.29 2 ??? 100% 0 60 0.00 0.00 0.00 3 sjp-brdr-01.inet.qwest.net 0% 60 60 1.26 1.39 1.53 4 sl-st20-sj-15-0.sprintlink.net 0% 60 60 1.35 1.63 10.37 5 sl-bb20-sj-5-0-0.sprintlink.net 0% 60 60 2.52 2.70 4.88 6 sl-crs1-stk-0-4-0-3.sprintlink.net 12% 53 60 5.05 5.27 6.38 7 sl-crs1-chi-0-0-0-1.sprintlink.net 0% 60 60 49.70 51.56 97.63 8 sl-bb21-chi-8-0.sprintlink.net 0% 60 60 49.21 49.34 49.48 9 sl-gw31-chi-10-0.sprintlink.net 0% 60 60 49.21 49.39 50.12 10 sl-sprintwrbm-29-0.sprintlink.net 0% 60 60 60.53 108.06 293.60 11 rbohmnfd11 0% 60 60 62.40 98.39 167.02 12 ??? 100% 0 60 0.00 0.00 0.00

09-27-2007, 09:01 AM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! You need to enable PING on your network, and I'd like to have the link to the actual result, the ASCII gets scrambled here and it's impossible to read. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-27-2007, 10:29 AM	#6 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! How do I enable pings? http://www.dslreports.com/linequalit...9866ba/2286471 Is a link to the results

09-27-2007, 01:19 PM	#7 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! In the configuration of the ZyXel EQ 660R (Linksys) router, probably on the WAN configuration page. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-27-2007, 04:19 PM	#8 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! Idk.. I saw a bunch of options that I didn't want to touch but no options in this router to do with pinging. sigh Maybe i'm just completely hopeless?

09-27-2007, 04:37 PM	#9 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! Did you see anything that mentioned ICMP? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-27-2007, 05:10 PM	#10 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! Yeah, nothing in WAN or LAN or anywhere about ICMP Here's everything there is: LAN - LAN Setup DHCP DHCP Client IP Pool Starting Address Size of Client IP Pool Primary DNS Server Secondary DNS Server Remote DHCP Server TCP/IP IP Address IP Subnet Mask RIP Direction RIP Version Multicast WAN - WAN Setup Name Mode Encapsulation Multiplex Virtual Circuit ID VPI VCI ATM QoS Type Cell Rate Peak Cell Rate Sustain Cell Rate Maximum Burst Size

09-28-2007, 09:35 AM	#11 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! Visit this site and run the Shields Up test on "common ports" and post the results back here. https://www.grc.com/x/ne.dll?bh0bkyd2 __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-28-2007, 11:57 AM	#12 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! Port Service Status Security Implications 0 <nil> Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 21 FTP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 22 SSH Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 23 Telnet Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 25 SMTP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 79 Finger Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 80 HTTP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 110 POP3 Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 113 IDENT Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 119 NNTP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 135 RPC Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 139 Net BIOS Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 143 IMAP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 389 LDAP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 443 HTTPS Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 445 MSFT DS Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1002 ms-ils Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1024 DCOM Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1025 Host Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1026 Host Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1027 Host Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1028 Host Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1029 Host Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1030 Host Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 1720 H.323 Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! 5000 UPnP Stealth There is NO EVIDENCE WHATSOEVER that a port (or even any computer) exists at this IP address! GRC Port Authority Report created on UTC: 2007-09-28 at 17:57:31 Results from scan of ports: 0, 21-23, 25, 79, 80, 110, 113, 119, 135, 139, 143, 389, 443, 445, 1002, 1024-1030, 1720, 5000 0 Ports Open 0 Ports Closed 26 Ports Stealth --------------------- 26 Ports Tested ALL PORTS tested were found to be: STEALTH. TruStealth: PASSED - ALL tested ports were STEALTH, - NO unsolicited packets were received, - NO Ping reply (ICMP Echo) was received.

09-28-2007, 01:40 PM	#13 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! Can you take a screen shot of the main screen for the router for me, where you select the various configuration functions? To post a screen shot of the active window, hold the Alt key and press the *PrtScn* key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-29-2007, 08:57 AM	#15 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: DSL Being SLOW! Plz Help!!! Look on the firewall tab, that's probably where it is. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-30-2007, 03:22 PM	#16 (permalink)
coreygeer Registered User Join Date: Aug 2007 Posts: 17 OS: Windows XP	Re: DSL Being SLOW! Plz Help!!! I can't... i've looked up the FAQ on how to enable pings.. for some reason this POS will NOT let me run a quality line test with pings.. Ok.. they just sent me a new modem with new cables.. so I got it.. now it's even worse. I'm about to go down to Embarq headquarters.. and go on a rampage.. this is BS! Idk what to do.. you can't enable pings for some reason, you can't open ports to use file sharing applications, it's going almost as slow as Dial Up now.