connected but not connected

[Predator66]

Hi all

Anyone care to help a techno-phobic?

Wireless network connection working fine on pc, copied all tcp/ip info to lap top which is connected but can't access internet. read every forum on google and tried everything imaginable but without success. English but live in Spain, don't know any tech's here, bit of a plank myself when it comes to technical jargon, anyone out there help please

[johnwill]

Please supply the following info, exact make and models of the equipment please.

The name of your ISP and country of residence.
Make/model of the broadband modem. If dial-up, please specify.
Make/model of the router (if any).
Connection type, wired, wireless.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.


Let's also see this for the working desktop.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.