No Internet

buster2209 · 09-18-2007, 09:15 AM

Ok, I'll explain this 1 as fully as I can

I am connected to the net via a LAN

Network Connections show's it as connected to the web

I replaced the wire just to make sure

My flat mate can connect wirelessly with her laptop

I rang the ISP, and after 2hrs on the phone, they concluded it must b somethin' wrong with the comp

Any thoughts??

**speedster123** · 09-18-2007, 10:32 AM

open up the device manager, click view, then click show hidden devices. are there any yellow alerts?

buster2209 · 09-18-2007, 10:48 AM

No yellow alerts, everythin is working properly

johnwill · 09-19-2007, 08:17 AM

Well, it would help if you actually stated what your problem and symptoms are.

Please supply the following info, exact make and models of the equipment please.

The name of your ISP and country of residence.
Make/model of the broadband modem.
Make/model of the router (if any).
Connection type, wired, wireless.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

Let's also see this for your computer:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

recon83 · 09-23-2007, 10:01 PM

if it shows that you are connected,open page if it says page can't be found,type in new address and see if it gives you the same,but with 20%%??in address bar.may be a virous search/browser hi jacker.

ajvoegtl · 09-23-2007, 11:48 PM

Not sure if this is related, but it did happen to me...

If you're just trying to connect to a site using Firefox, they recently had an update that prevented me from connecting. I worked away on the stupid "problem" without testing any other apps. Finally I tried another browser and it worked...

Also, try to run a ping command in the DOS window, and ping your flatmate or the default gateway, the command would look like this "ping 192.168.1.1" Good luck.

09-18-2007, 09:15 AM	#1 (permalink)
buster2209 Registered User Join Date: May 2007 Location: England Posts: 14 OS: XP MCE 2005	No Internet Ok, I'll explain this 1 as fully as I can I am connected to the net via a LAN Network Connections show's it as connected to the web I replaced the wire just to make sure My flat mate can connect wirelessly with her laptop I rang the ISP, and after 2hrs on the phone, they concluded it must b somethin' wrong with the comp Any thoughts?? __________________ ------------------------------------------------------------------ If it ain't broke, then there's no need 2 fix it!

09-18-2007, 10:32 AM	#2 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York Posts: 3,911 OS: xp pro My System	Re: No Internet open up the device manager, click view, then click show hidden devices. are there any yellow alerts? __________________ Infection Detection and Removal Thermal Grease Instructions Bench Test

09-18-2007, 10:48 AM	#3 (permalink)
buster2209 Registered User Join Date: May 2007 Location: England Posts: 14 OS: XP MCE 2005	Re: No Internet No yellow alerts, everythin is working properly __________________ ------------------------------------------------------------------ If it ain't broke, then there's no need 2 fix it!

09-19-2007, 08:17 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: No Internet Well, it would help if you actually stated what your problem and symptoms are. Please supply the following info, exact make and models of the equipment please. The name of your ISP and country of residence. Make/model of the broadband modem. Make/model of the router (if any). Connection type, wired, wireless. If wireless, encryption used, (WEP, WPA, WPA2, etc.) Make/model of network card or wireless adapter. Make/model of your computer (motherboard if home-built). Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. Let's also see this for your computer: Start, Run, CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-23-2007, 10:01 PM	#5 (permalink)
recon83 Registered User Join Date: Sep 2007 Posts: 6 OS: xp	Re: No Internet if it shows that you are connected,open page if it says page can't be found,type in new address and see if it gives you the same,but with 20%%??in address bar.may be a virous search/browser hi jacker.

09-23-2007, 11:48 PM	#6 (permalink)
ajvoegtl Registered User Join Date: Sep 2007 Posts: 17 OS: Windows XP	Re: No Internet Not sure if this is related, but it did happen to me... If you're just trying to connect to a site using Firefox, they recently had an update that prevented me from connecting. I worked away on the stupid "problem" without testing any other apps. Finally I tried another browser and it worked... Also, try to run a ping command in the DOS window, and ping your flatmate or the default gateway, the command would look like this "ping 192.168.1.1" Good luck.