Router Connections

Sirius B · 07-26-2007, 08:03 AM

Hi everyone.

I hope I'm on the right thread.

Since getting broadband a couple of months ago, I wanted my main network computer to use the broadband connection on my wife's machine.

Purchased a 4port cable/dsl broadband router (Safecom SBRU 10100) with usb print server.

I had no problems for the 1st month or so, but over the past couple of weeks, could not connect to the net and found after a lot of hair pulling, that the router had to be reset.

This is happening approx 4/5 a week. Is this normal or have I got the configuration wrong?

**johnwill** · 07-26-2007, 09:54 AM

Please supply the following info, exact models of the equipment please.

The name of your ISP and country of residence.
Make/model of the broadband modem. If dial-up, please specify.
Make/model of the router (if any).
Connection type, wired, wireless.
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows, i.e. XP-Home SP2.

Sirius B · 07-26-2007, 01:36 PM

Sorry for the late reply Johnwill, have been rebuilding my system due to mb failure.

ISP - Virgin Media UK
Modem - Virgin Media NTL 250 Model no E08C007
Router - Safecom SBRU-10100
Connection - Ethernet 100 wired
NIC - Onboard Lan (Via Fast Ethernet Adapter)
Asus A8V-VM SE
Windows XP Pro SP2 (up to date with updates)

**johnwill** · 07-27-2007, 01:44 PM

If you have to reset that often, I'd start by seeing if there is upgraded firmware for the router. Have you connected directly to the modem to see if you still have disconnections?

Sirius B · 07-28-2007, 01:27 PM

Thanks for getting back to me.

Yes, I have disconnected router & have had no disconnections, which left the router as a problem.

Will check for firmware updates & will let you know if this cures the problem.

**johnwill** · 07-28-2007, 02:00 PM

If not, it's time to shop for a new router.

07-26-2007, 08:03 AM	#1 (permalink)
Sirius B Registered User Join Date: Jul 2007 Location: Peterborough, England Posts: 109 OS: XP Pro SP3 - XP X64 - Windows Home Server - Vista Business - Win 7 Professional - Win 7 Ultimate 64 My System	Router Connections Hi everyone. I hope I'm on the right thread. Since getting broadband a couple of months ago, I wanted my main network computer to use the broadband connection on my wife's machine. Purchased a 4port cable/dsl broadband router (Safecom SBRU 10100) with usb print server. I had no problems for the 1st month or so, but over the past couple of weeks, could not connect to the net and found after a lot of hair pulling, that the router had to be reset. This is happening approx 4/5 a week. Is this normal or have I got the configuration wrong? Last edited by Sirius B; 07-26-2007 at 08:04 AM.

07-26-2007, 09:54 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Router Connections Please supply the following info, exact models of the equipment please. The name of your ISP and country of residence. Make/model of the broadband modem. If dial-up, please specify. Make/model of the router (if any). Connection type, wired, wireless. Make/model of network card or wireless adapter. Make/model of your computer (motherboard if home-built). Version and patch level of Windows, i.e. XP-Home SP2. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-26-2007, 01:36 PM	#3 (permalink)
Sirius B Registered User Join Date: Jul 2007 Location: Peterborough, England Posts: 109 OS: XP Pro SP3 - XP X64 - Windows Home Server - Vista Business - Win 7 Professional - Win 7 Ultimate 64 My System	Re: Router Connections Sorry for the late reply Johnwill, have been rebuilding my system due to mb failure. ISP - Virgin Media UK Modem - Virgin Media NTL 250 Model no E08C007 Router - Safecom SBRU-10100 Connection - Ethernet 100 wired NIC - Onboard Lan (Via Fast Ethernet Adapter) Asus A8V-VM SE Windows XP Pro SP2 (up to date with updates) Last edited by Sirius B; 07-26-2007 at 01:38 PM.

07-27-2007, 01:44 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Router Connections If you have to reset that often, I'd start by seeing if there is upgraded firmware for the router. Have you connected directly to the modem to see if you still have disconnections? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-28-2007, 01:27 PM	#5 (permalink)
Sirius B Registered User Join Date: Jul 2007 Location: Peterborough, England Posts: 109 OS: XP Pro SP3 - XP X64 - Windows Home Server - Vista Business - Win 7 Professional - Win 7 Ultimate 64 My System	Re: Router Connections Thanks for getting back to me. Yes, I have disconnected router & have had no disconnections, which left the router as a problem. Will check for firmware updates & will let you know if this cures the problem.

07-28-2007, 02:00 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Router Connections If not, it's time to shop for a new router. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience