NetGear DG834G-Disconnected

zillah · 07-26-2007, 06:40 AM

With my ISP, I have been experiencing this problem between time to time (not frequent), I do not why that Internet gets disconnected suddenly. What I used to do, is explained in the pic below:

http://img518.imageshack.us/img518/6407/dg834goo7.jpg

I used to press "Connect" button (please see pic above) to reconnect ADSL router again.

Regards

**johnwill** · 07-26-2007, 09:56 AM

Not enough information to help.

Please supply the following info, exact models of the equipment please.

The name of your ISP and country of residence.
Make/model of the broadband modem. If dial-up, please specify.
Make/model of the router (if any).
Connection type, wired, wireless.
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows, i.e. XP-Home SP2.

zillah · 07-27-2007, 03:38 PM

Quote:

The name of your ISP and country of residence.

It is Australia-BigPond

Quote:

Make/model of the broadband modem. If dial-up, please specify.

ADSL Router NetGear 834GV1

Quote:

Connection type, wired, wireless.

Wired and Wireless connection are there.

Quote:

Make/model of network card or wireless adapter.

I have got built-card intel with my laptop Toshiba, and I have got intel wired as well, 3Com with Dell Desktop, intel with another compaq laptop

Quote:

Make/model of your computer (motherboard if home-built).

Dell, Toshiba, Compaq

Quote:

Version and patch level of Windows, i.e. XP-Home SP2.

Win2003 SP2, XP SP2.

**johnwill** · 07-28-2007, 02:06 PM

I'd start with an upgrade to the firmware of the router if there's a newer one available. Also, I'd review the wiring inside the house to see if you could have wiring issues. DSL is very sensitive to wiring issues. This is my RX for DSL wiring issues.

Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

07-26-2007, 06:40 AM	#1 (permalink)
zillah Registered User Join Date: Mar 2005 Posts: 89 OS: XP, win2000	NetGear DG834G-Disconnected With my ISP, I have been experiencing this problem between time to time (not frequent), I do not why that Internet gets disconnected suddenly. What I used to do, is explained in the pic below: http://img518.imageshack.us/img518/6407/dg834goo7.jpg I used to press "Connect" button (please see pic above) to reconnect ADSL router again. Regards

07-26-2007, 09:56 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,607 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: NetGear DG834G-Disconnected Not enough information to help. Please supply the following info, exact models of the equipment please. The name of your ISP and country of residence. Make/model of the broadband modem. If dial-up, please specify. Make/model of the router (if any). Connection type, wired, wireless. Make/model of network card or wireless adapter. Make/model of your computer (motherboard if home-built). Version and patch level of Windows, i.e. XP-Home SP2. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-28-2007, 02:06 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,607 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: NetGear DG834G-Disconnected I'd start with an upgrade to the firmware of the router if there's a newer one available. Also, I'd review the wiring inside the house to see if you could have wiring issues. DSL is very sensitive to wiring issues. This is my RX for DSL wiring issues. Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand. This is as good as it gets for DSL installations, and will usually solve in-house wiring issues. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience