Router Issue....Advice Please

[Baldie559]

I have a Linksys WRT54GC compact wireless router. I have a desktop connected via cable and 3 wireless laptops. Every now and then I lose internet connection. To resolve it, I have to plug my desktop directly into the DSL modem and the connection comes back. I then plug the desktop back into the router and the router back to the modem and then everything is fine again. I can't figure out why it does this. I can ping the router successfully and all IP addresses are network addresses. The router just loses the connection for some reason. Any ideas or help????

[johnwill]

I'd start by upgrading the router to the latest firmware, and reset it to factory defaults and reconfigure. That will frequently fix issues like this.

[Baldie559]

Can a router cause slow internet connection? For the past month I wanna say, my internet connection has been really really slow! I have DSL and pages take longer than usual to load and somtimes they time out. I feel like the connection is alot faster when I connect the modem directly to a desktop/laptop.

In the meantime the latest firmware on my router is the latest firmware availble on the linksys site. I reset all the settings to default so we'll see if I lose connection again.

[johnwill]

Go to www.dslreports.com and run a speed test with it connected directly to the modem, and again through the router. Post the results here.

[Baldie559]

Originally Posted by johnwill

Go to www.dslreports.com and run a speed test with it connected directly to the modem, and again through the router. Post the results here.

I hope I did this right. Here is the results -

Connected to modem - <a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/27701728/5949.png"></a>

http://www.dslreports.com/speedtest?flash=1

Connected to router - <a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/27701932/4151.png"></a>

http://www.dslreports.com/speedtest?flash=1

[johnwill]

Well, the speeds appear identical, so there router isn't slowing you down. Is it still disconnecting? Does it run properly when connected only to the modem?

[Baldie559]

Well the disconnection happens here and there. I can go days without it disconnecting but then it happens. It runs properly when connected directly to the modem. But I guess I should leave it connected directly for a day to see how it goes.

As far as the lag, yesterday the internet connection was slow at times again. All 3 of my pcs were on (desktop, 2 laptops) and pages were timing out and sometimes took a minute or two to load. Lately this has been happening alot more than the disconnection issue. The lag issue occurs several times a day sometimes more, as I experienced this past weekend. There is a light on my modem labled "activity" that blinks really fast when the connection is flawless, and really really slow when I find the connection is lagging. Since the connection his the modem first, it has to be a DSL issue right?? This is also how I can tell the connection is lost, the "activity" light on the modem no longer lights up but then I connect it directly to a pc and it lights up again and after a minute I reconnect it back to router/modem and everything is good. This is confusing me.

[johnwill]

I think you have ISP issues, not router issues. When you get slow, try running the line quality tests at www.dslreports.com and see what they turn up.

[Baldie559]

Originally Posted by johnwill

I think you have ISP issues, not router issues. When you get slow, try running the line quality tests at www.dslreports.com and see what they turn up.

Okay...next time I experience the lag issue, I'll run the speedtest and post them here. Thanks.

[johnwill]

You might run one while it's working well as a reference.