At wits end for a Limited or No Connectivity problem

aahehe · 04-02-2007, 05:49 PM

My connection is through SHAW cable, directly connected to the computer (no router, although, previously there was a router connected). There's a Lock symbol displayed over the Received Packets side. Which means, i'm sending packets but I'm not receiving any. Trying to repair the connection gives an unable to complete this function, "Renewing your IP Address." I've been followed a few different threads on this board, so I've applied/tried multiple different fixes, including:

1. % ipconfig /flushdns
2. % ipconfig /release
3. % ipconfig /renew

1. Remove NIC drivers
2. Reboot
3. Let them reinstall
4. Even installed updated drivers

1. reset WINSOCK
% netsh winsock reset catalog
2. reset TCP/IP Stack
% netsh int ip reset C:\resetlog.txt
3. run Winsock XP Fix

1. Applied the Microsoft patch to fix Limited or no connectivity bug on SP2

1. Manually set the IP

All of which have had no real effect. I'm still getting a "Limited or no Connection." error. However, I am able to connect to a laptop directly. Which is how I'm writing this right now. So, I'm sure the CAT5 cable is fine. Also, I should note that there are no errors being displayed in the Device Manager.

The ipconfig /all stats for the "broken" computer are:

Windows IP Configuration
Host Name . . . . . . . . . . . . : julie-pentium
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ADMtek AN983 based ethernet adapter #2
Physical Address. . . . . . . . . : 00-50-BF-A4-29-0F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.129.134
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

If you're interested, this is the ipconfig /all stats for my laptop connected to the same connection:

Windows IP Configuration
Host Name . . . . . . . . . . . . : PC154472964116
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vc.shawcable.net

Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-13-02-AE-48-96

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : vc.shawcable.net
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-16-D4-3A-20-EC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 24.87.113.90
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 24.87.112.1
DHCP Server . . . . . . . . . . . : 64.59.144.80
DNS Servers . . . . . . . . . . . : 64.59.144.92
64.59.144.93
Lease Obtained. . . . . . . . . . : April 2, 2007 4:23:24 PM
Lease Expires . . . . . . . . . . : April 2, 2007 5:04:40 PM

What other information should I include? I'm running Windows XP SP2 on a Dell Dimension 4400 (quite old, and it's used). It was previously connected through a U.S. Robotics Router, but I doubt that has any effect on this issue. Any help getting me connection would be greatly appreciated. Otherwise, I'm going to have to go for a complete wipe and reformat the entire drive. Which I don't really want to do, since I'm trying to do a fix for someone else.

**hwm54112** · 04-02-2007, 09:19 PM

Can you connect in safe mode

**JamesO** · 04-04-2007, 07:43 AM

Everytime you change a device (computer or router) directly connected to a modem (cable or DSL), you need to power off the modem for 30 seconds to release the locally connected devices MAC address otherwise only 1 device can connect to the Internet.

I would recommed a router for a long term solution.

JamesO

aahehe · 04-06-2007, 02:38 PM

No connection is Safe Mode and I've already tried resetting the Modem, by powering it down for 30 seconds (with no effect). I think I'll try a router and see what happens, since it was previously connected to a router.

aahehe · 04-06-2007, 04:19 PM

A router seems to have solved this problem. No more rattling my brain over this. Although, it would have been nice to know the specifics behind why this happens. But oh well, thanks anyways.

**johnwill** · 04-07-2007, 04:21 PM

The "specifics" were you didn't have a router!

Chammyboy · 11-21-2007, 02:03 AM

Sorry i'm new
sounds like your modem is assigned only 1 IP, most providers have IPs that change or (renew) on a set cycle - also will locking of a mac address hence the powercycle - however sometimes the IPs get stuck in the system and a power cycle isn't enough to released it - to correct this for good - simply call shaw and request a 2nd IP (free) more than 2 will cost, but you really only need the 2 so if 1 is stuck in the system you have a backup

a powercycle won't fully resolve this type of issue "rare" but does happen, because the IP is stuck on the in a server not your modem.

04-02-2007, 05:49 PM	#1 (permalink)
aahehe Registered User Join Date: Apr 2007 Posts: 3 OS: XP	At wits end for a Limited or No Connectivity problem My connection is through SHAW cable, directly connected to the computer (no router, although, previously there was a router connected). There's a Lock symbol displayed over the Received Packets side. Which means, i'm sending packets but I'm not receiving any. Trying to repair the connection gives an unable to complete this function, "Renewing your IP Address." I've been followed a few different threads on this board, so I've applied/tried multiple different fixes, including: 1. % ipconfig /flushdns 2. % ipconfig /release 3. % ipconfig /renew 1. Remove NIC drivers 2. Reboot 3. Let them reinstall 4. Even installed updated drivers 1. reset WINSOCK % netsh winsock reset catalog 2. reset TCP/IP Stack % netsh int ip reset C:\resetlog.txt 3. run Winsock XP Fix 1. Applied the Microsoft patch to fix Limited or no connectivity bug on SP2 1. Manually set the IP All of which have had no real effect. I'm still getting a "Limited or no Connection." error. However, I am able to connect to a laptop directly. Which is how I'm writing this right now. So, I'm sure the CAT5 cable is fine. Also, I should note that there are no errors being displayed in the Device Manager. The ipconfig /all stats for the "broken" computer are: Windows IP Configuration Host Name . . . . . . . . . . . . : julie-pentium Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection 4: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : ADMtek AN983 based ethernet adapter #2 Physical Address. . . . . . . . . : 00-50-BF-A4-29-0F Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.129.134 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : If you're interested, this is the ipconfig /all stats for my laptop connected to the same connection: Windows IP Configuration Host Name . . . . . . . . . . . . : PC154472964116 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : vc.shawcable.net Ethernet adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection Physical Address. . . . . . . . . : 00-13-02-AE-48-96 Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : vc.shawcable.net Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-16-D4-3A-20-EC Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 24.87.113.90 Subnet Mask . . . . . . . . . . . : 255.255.252.0 Default Gateway . . . . . . . . . : 24.87.112.1 DHCP Server . . . . . . . . . . . : 64.59.144.80 DNS Servers . . . . . . . . . . . : 64.59.144.92 64.59.144.93 Lease Obtained. . . . . . . . . . : April 2, 2007 4:23:24 PM Lease Expires . . . . . . . . . . : April 2, 2007 5:04:40 PM What other information should I include? I'm running Windows XP SP2 on a Dell Dimension 4400 (quite old, and it's used). It was previously connected through a U.S. Robotics Router, but I doubt that has any effect on this issue. Any help getting me connection would be greatly appreciated. Otherwise, I'm going to have to go for a complete wipe and reformat the entire drive. Which I don't really want to do, since I'm trying to do a fix for someone else.

04-02-2007, 09:19 PM	#2 (permalink)
hwm54112 TSF Enthusiast Join Date: Oct 2005 Posts: 2,233 OS: WINXP	Re: At wits end for a Limited or No Connectivity problem Can you connect in safe mode

04-04-2007, 07:43 AM	#3 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Re: At wits end for a Limited or No Connectivity problem Everytime you change a device (computer or router) directly connected to a modem (cable or DSL), you need to power off the modem for 30 seconds to release the locally connected devices MAC address otherwise only 1 device can connect to the Internet. I would recommed a router for a long term solution. JamesO

04-06-2007, 02:38 PM	#4 (permalink)
aahehe Registered User Join Date: Apr 2007 Posts: 3 OS: XP	Re: At wits end for a Limited or No Connectivity problem No connection is Safe Mode and I've already tried resetting the Modem, by powering it down for 30 seconds (with no effect). I think I'll try a router and see what happens, since it was previously connected to a router. Last edited by aahehe; 04-06-2007 at 02:47 PM.

04-06-2007, 04:19 PM	#5 (permalink)
aahehe Registered User Join Date: Apr 2007 Posts: 3 OS: XP	Re: At wits end for a Limited or No Connectivity problem A router seems to have solved this problem. No more rattling my brain over this. Although, it would have been nice to know the specifics behind why this happens. But oh well, thanks anyways.

04-07-2007, 04:21 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: At wits end for a Limited or No Connectivity problem The "specifics" were you didn't have a router! __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-21-2007, 02:03 AM	#7 (permalink)
Chammyboy Registered User Join Date: Nov 2007 Posts: 1 OS: XP	Re: At wits end for a Limited or No Connectivity problem Sorry i'm new sounds like your modem is assigned only 1 IP, most providers have IPs that change or (renew) on a set cycle - also will locking of a mac address hence the powercycle - however sometimes the IPs get stuck in the system and a power cycle isn't enough to released it - to correct this for good - simply call shaw and request a 2nd IP (free) more than 2 will cost, but you really only need the 2 so if 1 is stuck in the system you have a backup a powercycle won't fully resolve this type of issue "rare" but does happen, because the IP is stuck on the in a server not your modem.