IP Address issue....

BGwynne · 11-22-2006, 07:37 AM

Last night I reinstalled XP to clean out my system. Everything ran smoothly, it seemed like a clean install, however I cannot connect to the internet. It's not picking up on an IP Address. I'm using a 16 month old Dell Inspiron which had no problem picking up connection when it was out of the box, so what gives now? I'm clueless and can't get help.

Using dial up on an old laptop = no fun.....

bry623 · 11-22-2006, 07:40 AM

Are you using a high speed modem to get connection? Is your NIC showing in the device manager(Start>>>>Settings>>>>>>>Contol Panel>>>System)? Is your local area connection enabled(Start>>>>>>>Settings>>>>>>Control Panel>>>>>>Network Connections)?

BGwynne · 11-22-2006, 07:45 AM

Hmm.. under device Manager the "other devices" section which lists my ethernet controller, network controller, pci modem, etc. it has yellow question marks. So I guess that means my NIC is not showing then.........

**cjessee** · 11-22-2006, 07:48 AM

Doesn't sound to me like you have the drivers installed for the machine. Windows indicates uninstalled drivers or unknown hardware with a yellow mark in the device manager. Reload the drivers for the NIC device and see if this solves your problem.

BGwynne · 11-22-2006, 07:53 AM

Quote:

Originally Posted by cjessee

Doesn't sound to me like you have the drivers installed for the machine. Windows indicates uninstalled drivers or unknown hardware with a yellow mark in the device manager. Reload the drivers for the NIC device and see if this solves your problem.

Why wouldn't the drivers come installed automatically like it did when I bought the machine? It doesn't seem to be letting me reinstall them either. ****. ***?

waitongu · 11-22-2006, 08:17 AM

Those drivers will probably be in the restore disk that should ship with the Dell. if you dont have them then try download on a separate computer Intel PRO nIC drivers from Intel. then istall and reboot your computer. see if it picks the drivers to your card.

BGwynne · 11-22-2006, 09:10 AM

Grrr. I tried installing the drivers I downloaded from Intel and its not working. Am I going to have to resort to calling Windows and paying $35 to get help?

**johnwill** · 11-22-2006, 03:55 PM

You probably didn't install the motherboard drivers, that's what that indication normally means. You need both the MB drivers and the NIC drivers.

11-22-2006, 07:37 AM	#1 (permalink)
BGwynne Registered User Join Date: Nov 2006 Posts: 4 OS: XP	IP Address issue.... Last night I reinstalled XP to clean out my system. Everything ran smoothly, it seemed like a clean install, however I cannot connect to the internet. It's not picking up on an IP Address. I'm using a 16 month old Dell Inspiron which had no problem picking up connection when it was out of the box, so what gives now? I'm clueless and can't get help. Using dial up on an old laptop = no fun.....

11-22-2006, 07:40 AM	#2 (permalink)
bry623 Manager, The Conversation Pit/Analyst, Security Team Join Date: Apr 2002 Location: NW Territory circa 1787 Posts: 11,692 OS: winxp pro sp2	Are you using a high speed modem to get connection? Is your NIC showing in the device manager(Start>>>>Settings>>>>>>>Contol Panel>>>System)? Is your local area connection enabled(Start>>>>>>>Settings>>>>>>Control Panel>>>>>>Network Connections)? __________________ "If you aren't a liberal when you're 20, you have no heart. If you aren't a conservative when you are 50, you have no brain"

11-22-2006, 03:55 PM	#8 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	You probably didn't install the motherboard drivers, that's what that indication normally means. You need both the MB drivers and the NIC drivers. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-22-2006, 07:45 AM	#3 (permalink)
BGwynne Registered User Join Date: Nov 2006 Posts: 4 OS: XP	Hmm.. under device Manager the "other devices" section which lists my ethernet controller, network controller, pci modem, etc. it has yellow question marks. So I guess that means my NIC is not showing then.........

11-22-2006, 07:48 AM	#4 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 794 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Doesn't sound to me like you have the drivers installed for the machine. Windows indicates uninstalled drivers or unknown hardware with a yellow mark in the device manager. Reload the drivers for the NIC device and see if this solves your problem.

11-22-2006, 08:17 AM	#6 (permalink)
waitongu Registered User Join Date: Oct 2006 Posts: 14 OS: XP	Those drivers will probably be in the restore disk that should ship with the Dell. if you dont have them then try download on a separate computer Intel PRO nIC drivers from Intel. then istall and reboot your computer. see if it picks the drivers to your card.

11-22-2006, 09:10 AM	#7 (permalink)
BGwynne Registered User Join Date: Nov 2006 Posts: 4 OS: XP	Grrr. I tried installing the drivers I downloaded from Intel and its not working. Am I going to have to resort to calling Windows and paying $35 to get help?