My modems have some issues.

willmon18 · 11-22-2006, 06:36 AM

For some reason my Diamond Multimedia 56i PCI seems as if it is off the hook all the time. When I plug it in and wait a minute and try to connect it keeps saying there is no dial tone or it is off the hook. So I plug the modem in right when I hit connect and it dials. I sort of got tired of this and I got this new modem from school since they don't need it they have a LAN connection. So then when I plug this one up I can't seem to get a connection higher than 44KBps and that is with the phones all over the house unplugged which is only 2. Before I unplugged the phones I could not get any higher than 42 KBps. I was suggested to have all my phones unplugged to cancel out all possible static by the phones. I know I can achieve a higher connection speed than this my Diamond Multimedia 56i PCI that always had to be plugged in right before it was connecting could achieve a speed all the way up to 50.6KBps. And yes I know people keep telling me that it is lucky that I have gotten this connection several times in a row but there has to be something wrong with this modem. I have it on COM 2 and it is set to 57600 bps baud speed. I was told that is the speed a 56k modem is suppose to be set to. Can someone please give me a suggestion on what I can do to my Diamond Multimedia 56i PCI off the hook modem and my Soft V90 Data Fax Modem which is connecting 10KBps slower than it should connect at.

**johnwill** · 11-22-2006, 07:11 AM

Well, I doubt you'll like my answer, but your speeds are very typical of dial-up speeds. FWIW, you should set your COM port speed to 115kb, since most links have compression, and you're throwing away some performance with the 56kb setting.

willmon18 · 11-22-2006, 10:41 AM

What about this modem. When I had it plugged up to my computer last it kept seeming as if it was off the hook. The only way I could get around it is to plug in the phone cable right when I was fixing to hit connect. I have seen a few modem commands on an off hook with the command HN=0 or 1 would this fix my problem if I figure out how to use the command?

**johnwill** · 11-22-2006, 03:54 PM

The modem is probably broken from the description.

11-22-2006, 06:36 AM	#1 (permalink)
willmon18 Registered User Join Date: Apr 2006 Location: Missouri Posts: 386 OS: Windows XP Professional Service Pack 3 My System	My modems have some issues. For some reason my Diamond Multimedia 56i PCI seems as if it is off the hook all the time. When I plug it in and wait a minute and try to connect it keeps saying there is no dial tone or it is off the hook. So I plug the modem in right when I hit connect and it dials. I sort of got tired of this and I got this new modem from school since they don't need it they have a LAN connection. So then when I plug this one up I can't seem to get a connection higher than 44KBps and that is with the phones all over the house unplugged which is only 2. Before I unplugged the phones I could not get any higher than 42 KBps. I was suggested to have all my phones unplugged to cancel out all possible static by the phones. I know I can achieve a higher connection speed than this my Diamond Multimedia 56i PCI that always had to be plugged in right before it was connecting could achieve a speed all the way up to 50.6KBps. And yes I know people keep telling me that it is lucky that I have gotten this connection several times in a row but there has to be something wrong with this modem. I have it on COM 2 and it is set to 57600 bps baud speed. I was told that is the speed a 56k modem is suppose to be set to. Can someone please give me a suggestion on what I can do to my Diamond Multimedia 56i PCI off the hook modem and my Soft V90 Data Fax Modem which is connecting 10KBps slower than it should connect at.

11-22-2006, 07:11 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Well, I doubt you'll like my answer, but your speeds are very typical of dial-up speeds. FWIW, you should set your COM port speed to 115kb, since most links have compression, and you're throwing away some performance with the 56kb setting. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-22-2006, 10:41 AM	#3 (permalink)
willmon18 Registered User Join Date: Apr 2006 Location: Missouri Posts: 386 OS: Windows XP Professional Service Pack 3 My System	Diamond Multimedia 56i PCI What about this modem. When I had it plugged up to my computer last it kept seeming as if it was off the hook. The only way I could get around it is to plug in the phone cable right when I was fixing to hit connect. I have seen a few modem commands on an off hook with the command HN=0 or 1 would this fix my problem if I figure out how to use the command?

11-22-2006, 03:54 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	The modem is probably broken from the description. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience