Riddle me this

**bruiser** · 11-14-2006, 03:49 PM

My isp, Insightbb, upped the download speed to 10 megs from 4 megs. They also raised the upload to 1 meg. I was unable to get over 5 megs down, but usually got around 900 on the upload after the upgrade. The isp went to docsis 2. I thought my old modem probably was the hang up, so I bought and installed a Motorola 5120 modem which is docsis 2 compatible. I still can't get past the 5 meg d/l speed. I was on the phone with the isp and they can't figure out what's wrong. The only other thing in the equation is a Speedstream router. I've been told a router is hardly ever the problem in a case like this. Any ideas/suggestions?

**Done_Fishin** · 11-14-2006, 07:30 PM

I suppose the first question is " can your pC handle the speed?
how does this modem connect to the PC, Ethernet RJ45 or USB and if USB USB 1 or 2?
Somewhere there must be a bottleneck.
Could be cabling, could be collisions.

**bruiser** · 11-14-2006, 08:51 PM

It's connected through the ethernet, no USB.

**Done_Fishin** · 11-15-2006, 03:11 AM

Quote:

Originally Posted by bruiser

It's connected through the ethernet, no USB.

Quick look at the specs

Quote:

Performance Features
Capable of downloading up to 100 times faster than traditional 28.8k analog phone modems*

Enhanced with TurboDOX™ Bandwidth Optimization Software: can further boost download speeds by up to 20 times*

CableLabs® DOCSIS® 1.1 and 2.0 Certified

When connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity*

Real-time gaming access

* Actual speeds will vary, and are often less than the maximum possible. Upload and download speeds are affected by several factors including, but not limited to: network traffic and services offered by your cable operator or broadband service provider, computer equipment, type of server, number of connections to server, and availability of Internet router(s).

28.8k * 100 = 2880k or 2.88M

with TurboDOX™ Bandwidth Optimization Software

2.88M * 20 = >57.6M

are you using the optimisation software?

can you give more details about your system and set-up please

**johnwill** · 11-15-2006, 06:48 AM

If you want to eliminate the router, simply connect a machine directly to the modem for a test. Don't forget to power cycle the modem whenever you change the attached device.

**bruiser** · 11-15-2006, 07:41 AM

It's the router. I eliminated it, and get the increased speed. OK, who makes the best budget wired router?

**johnwill** · 11-15-2006, 12:52 PM

Hard to say. I'd start by resetting your router to factory defaults, downloading the latest firmware, and seeing if you can salvage that one. I've been able to run 15mbits through several SOHO routers here, so most of them shouldn't be an issue.

**bruiser** · 11-16-2006, 03:29 PM

Got a new Linksys router and it fixed the problem. Let the 10 megs roll.

11-14-2006, 03:49 PM	#1 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,977 OS: xp	Riddle me this My isp, Insightbb, upped the download speed to 10 megs from 4 megs. They also raised the upload to 1 meg. I was unable to get over 5 megs down, but usually got around 900 on the upload after the upgrade. The isp went to docsis 2. I thought my old modem probably was the hang up, so I bought and installed a Motorola 5120 modem which is docsis 2 compatible. I still can't get past the 5 meg d/l speed. I was on the phone with the isp and they can't figure out what's wrong. The only other thing in the equation is a Speedstream router. I've been told a router is hardly ever the problem in a case like this. Any ideas/suggestions?

11-14-2006, 07:30 PM	#2 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,527 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	I suppose the first question is " can your pC handle the speed? how does this modem connect to the PC, Ethernet RJ45 or USB and if USB USB 1 or 2? Somewhere there must be a bottleneck. Could be cabling, could be collisions. __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner Last edited by Done_Fishin; 11-14-2006 at 07:32 PM.

11-15-2006, 06:48 AM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,832 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	If you want to eliminate the router, simply connect a machine directly to the modem for a test. Don't forget to power cycle the modem whenever you change the attached device. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-15-2006, 12:52 PM	#7 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,832 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Hard to say. I'd start by resetting your router to factory defaults, downloading the latest firmware, and seeing if you can salvage that one. I've been able to run 15mbits through several SOHO routers here, so most of them shouldn't be an issue. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-14-2006, 08:51 PM	#3 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,977 OS: xp	It's connected through the ethernet, no USB.

11-15-2006, 07:41 AM	#6 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,977 OS: xp	It's the router. I eliminated it, and get the increased speed. OK, who makes the best budget wired router?

11-16-2006, 03:29 PM	#8 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,977 OS: xp	Got a new Linksys router and it fixed the problem. Let the 10 megs roll.