Problem with DSL and router

Ayers27 · 09-07-2006, 08:09 PM

Here is my problem, a bit long winded so please bear with me.

I have a westell 6100 modem and a Linksys Wireless-G 2.4GHz router. A little awhile ago it suddenly dropped the connection and my FastAccess DSL help page couldn't locate my modem. When I unhooked my router and just ran my modem, everything worked. So I went to tech support and they told me to change from a PPPoE to a Bridged Ethernet. I did this and then my internet worked for a while. Today, it did the same thing, dropped connection, could not locate modem, unhook router, everything works. It somehow got changed back to a PPPoE, so I changed it back to Bridged Ethernet, restarted my connection like I did the first time, only this time, it doesn't work. So as of right now, I have the router unhooked and I'm back using the PPPoE. Any help as to how I could fix this would be greatly appreciated. Thank you in advance.

johnwill · 09-09-2006, 02:54 PM

Sounds like the modem has a problem remembering it's settings. Time for a replacement...

Ayers27 · 09-12-2006, 05:03 PM

I've only had this modem for like a month.

johnwill · 09-12-2006, 05:14 PM

It appears broke.

**JamesO** · 09-16-2006, 09:51 PM

Happy reading!

The manual is 140 pages alone!

http://www.westell.com/pages/support...=B90-610010-06

JamesO

09-07-2006, 08:09 PM	#1 (permalink)
Ayers27 Registered User Join Date: Sep 2006 Posts: 10 OS: Windows XP	Problem with DSL and router Here is my problem, a bit long winded so please bear with me. I have a westell 6100 modem and a Linksys Wireless-G 2.4GHz router. A little awhile ago it suddenly dropped the connection and my FastAccess DSL help page couldn't locate my modem. When I unhooked my router and just ran my modem, everything worked. So I went to tech support and they told me to change from a PPPoE to a Bridged Ethernet. I did this and then my internet worked for a while. Today, it did the same thing, dropped connection, could not locate modem, unhook router, everything works. It somehow got changed back to a PPPoE, so I changed it back to Bridged Ethernet, restarted my connection like I did the first time, only this time, it doesn't work. So as of right now, I have the router unhooked and I'm back using the PPPoE. Any help as to how I could fix this would be greatly appreciated. Thank you in advance.

09-09-2006, 02:54 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,535 OS: XP-Pro, Vista, Linux Blog Entries: 1	Sounds like the modem has a problem remembering it's settings. Time for a replacement... __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-12-2006, 05:14 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,535 OS: XP-Pro, Vista, Linux Blog Entries: 1	It appears broke. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-12-2006, 05:03 PM	#3 (permalink)
Ayers27 Registered User Join Date: Sep 2006 Posts: 10 OS: Windows XP	I've only had this modem for like a month.

09-16-2006, 09:51 PM	#5 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Happy reading! The manual is 140 pages alone! http://www.westell.com/pages/support...=B90-610010-06 JamesO