Voyager 205 - Ethernet problems

M1ke · 08-11-2006, 11:17 AM

Hi ladies, gents,

After reading these forums and others it became apparent that I should be networking my router using Ethernet and not USB.

My router works great at the moment (USB), however when I try to connect it via Ethernet it doesn't work.

The error message I get is 'Error 769: The specified destination is not reachable'.

Now I've tried to read up on it and have already done the following to no avail.

1. Made a new connection... Connect to the Internet > Set up my connection manually > Connected using broadband connection / Connect using a dial up modem.

2. Opened IE and typed in an IP address (it said page cannot be displayed).

I can say with 99.9% confidence that the modem in not defective, I'm thinking that I'm just setting it up wrong, although I read somewhere else on this board that Ethernet connections do not require drivers and such so I'm assuming from that that it should set itself up....

Any help whatsoever would be greatly appreciated.

Thanks in advance.

A-Nick4me · 08-11-2006, 11:27 AM

Quote:

Originally Posted by M1ke

Ethernet connections do not require drivers.

"That is not the reality of my world". The Ethernet (connector) Or PCI card is where you plug your Internet cable into your computer and requires a driver.

M1ke · 08-11-2006, 11:33 AM

Thanks for the quote and the info, if you would care to share some more of your knowledge on my problem that would be great

A-Nick4me · 08-11-2006, 01:02 PM

Sure I'll be glad to. Thanks for asking.
Click (or double click as necessary) on the start button, then control panel, then system, then the hardware tab, then the device manager tab, then network adapter.
That should tell you what kind of adapter you have.

Double click on the adapter and a screen will come up that should tell you if it is working properly.
If it is not then click on the driver tab at the top of the window, and click on the update driver and follow the instructions.

If that does not solve your problem post back and I or someone else will provide you with more information.

M1ke · 08-11-2006, 01:51 PM

I did search for drivers but as I said I have ones for USB but was unsure whether I needed drivers for Ethernet, I also stumbled across this:

BT Voyager 205 router drivers

I checked my network adapter it reports that everything is fine with the modem.

As said, it works perfect if I connect the router using the USB cable, no joy whatsoever when connecting using the Ethernet cable, thanks though...

A-Nick4me · 08-11-2006, 02:30 PM

Thanks for posting back.

I have a router with an Ethernet connection to my machine. I need a driver to make my Ethernet card (or connection work). I did nothing to the router, or the modem other than hook it up. The router came preset from the supplier to work with the ISP that I have, and instructions for what to do if it did not. The router needs/needed no input from me in connection with any drivers. The modem came from (was purchased) from my ISP. (Which is the only condition that my ISP will agree to provide their service)

It is not all that rare for windows update or the installation software disk to download an inferior driver. (I have personally had that happen) I had to find the website of the company that manufactured my Ethernet/adapter card. And download a driver for that particular card.

And that was all there was to it.

I suspect that anything beyond that may be an indication of a hardware problem.

M1ke · 08-11-2006, 05:25 PM

Thanks for also posting back.

I used this router on an older computer also connecting it using USB.

However I got the router from BT and not with my pc. The drivers came with the original driver CD but only had USB drivers even though it came with an Ethernet cable (that's BT for you

). Again thanks for reading and mucking in, maybe someone has dealth with this issue and can narrow it down....

**nickster_uk** · 08-11-2006, 05:52 PM

I used to have a voyager 205 router myself....but not for long, was a complete pain in the rear!! Though I managed to get a connection easily enough...was just things like port forwarding that never worked too well. As a basic router, it should be adequate.

Once all your cables are connected, go to your Control Panel and double click the Internet Options applet then click the Connections tab. Check 'Never dial a connection' and then click the 'LAN Settings' button. In there, place a check in 'Automatically detect settings' and then click OK then OK again.

Now try your internet again please and post back on what happens....if no joy, post back on whether your router shows an active ADSL connection (solid green light).

Hope that helps :-)

M1ke · 08-11-2006, 06:48 PM

Hi nickster,

When I connect my Ethernet cable I get all lights solid green (power, DSL and Ethernet).

I tried what you said but with no joy (now I actually think I've set up the connection wrong in the first place).

I'm taking an uneducated guess that will maybe help you work it out, I'm getting no confirmation whatsoever from Windows that I'm now connected through Ethernet (that's why I thought it might have something to do with drivers).

I really have read up on it till my eyes bled but I'm sure I'm missing something really simple in the setup (in my connections).

When I connect using the USB cable the 'connection' I go on was set up through the USB drivers supplied by BT, that is where I think I'm going wrong.

I hope that helps you a little, thankyou....

A-Nick4me · 08-11-2006, 07:31 PM

Hi Mike,

When you say you think it might be something real simple it reminded me that for my set up there was a certain procedure that I had to restrict myself to in regards to when the power was turned on.

While I don't remember exactly what that was, I can tell you that when I set my unit up again after having moved. that I left the power turned off (to the modem, router, and computer) until after everything was hooked up.

Might be helpful although I don't know if that applies to your situation?

M1ke · 08-13-2006, 04:36 PM

Friendly bump.

**johnwill** · 08-14-2006, 08:12 AM

Remove the USB connection, and power down the modem and machine. Connect the Ethernet cable from the modem to the computer. turn on the modem, wait for a steady connect. Boot the comptuer, see if your connected. If not, do this:

For 98 or ME, Start, Run, COMMAND to open a DOS window:
--- or ---
For 2K or XP, Start, Run, CMD to open a DOS window:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

M1ke · 08-14-2006, 09:11 AM

Ok.

When I connect with my Ethernet cable I get 3 solid green lights.

Result of 'IPCONFIG /ALL' using Ethernet connection:

Windows IP Configuration

Result of 'IPCONFIG /ALL' using USB connection:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Windows IP Configuration

Host Name . . . . . . . . . . . . : XXXXX
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BT Voyager 205 ADSL Router
Physical Address. . . . . . . . . : 00-11-F5-26-F9-BC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 192.168.1.2
Lease Obtained. . . . . . . . . . : 14 August
Lease Expires . . . . . . . . . . : 13 September

**johnwill** · 08-14-2006, 06:17 PM

I really wanted to see the IPCONFIG with the Ethernet connected.

neomatrix · 08-14-2006, 10:16 PM

Also I noticed that even with usb, you have no default gateway, this may be a problem...

M1ke · 08-15-2006, 05:38 AM

Hi johnwill,

I know you did, but that was all it showed me when I connected with ethernet cable and type IPCONFIG /ALL.....

**johnwill** · 08-15-2006, 11:49 AM

It doesn't show anything with the Ethernet connected?

I'd start suspecting either the NIC drivers or a defective NIC at this point. I presume that the Network Adapters in Device Manager doesn't show any errors for your wired NIC, right?

neomatrix · 08-15-2006, 12:55 PM

Is this nic an onboard or pci?
Which ever it is, I would advise that you go to your device manager and right click on your network card and select uninstall. Then reboot your computer and go through the install process.
This may work, but if not login to the modem and be sure that dchp is enabled.
If not, enable it then try it on ethernet again.

08-11-2006, 11:17 AM	#1 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Voyager 205 - Ethernet problems Hi ladies, gents, After reading these forums and others it became apparent that I should be networking my router using Ethernet and not USB. My router works great at the moment (USB), however when I try to connect it via Ethernet it doesn't work. The error message I get is 'Error 769: The specified destination is not reachable'. Now I've tried to read up on it and have already done the following to no avail. 1. Made a new connection... Connect to the Internet > Set up my connection manually > Connected using broadband connection / Connect using a dial up modem. 2. Opened IE and typed in an IP address (it said page cannot be displayed). I can say with 99.9% confidence that the modem in not defective, I'm thinking that I'm just setting it up wrong, although I read somewhere else on this board that Ethernet connections do not require drivers and such so I'm assuming from that that it should set itself up.... Any help whatsoever would be greatly appreciated. Thanks in advance. Last edited by M1ke; 08-11-2006 at 11:18 AM.

08-11-2006, 01:02 PM	#4 (permalink)
A-Nick4me Registered User Join Date: Jul 2006 Location: Canadian West Coast Posts: 225 OS: Ubuntu & XP Home My System	Sure I'll be glad to. Thanks for asking. Click (or double click as necessary) on the start button, then control panel, then system, then the hardware tab, then the device manager tab, then network adapter. That should tell you what kind of adapter you have. Double click on the adapter and a screen will come up that should tell you if it is working properly. If it is not then click on the driver tab at the top of the window, and click on the update driver and follow the instructions. If that does not solve your problem post back and I or someone else will provide you with more information. Last edited by A-Nick4me; 08-11-2006 at 01:12 PM.

08-11-2006, 01:51 PM	#5 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	I did search for drivers but as I said I have ones for USB but was unsure whether I needed drivers for Ethernet, I also stumbled across this: BT Voyager 205 router drivers I checked my network adapter it reports that everything is fine with the modem. As said, it works perfect if I connect the router using the USB cable, no joy whatsoever when connecting using the Ethernet cable, thanks though... Last edited by M1ke; 08-11-2006 at 01:53 PM.

08-11-2006, 02:30 PM	#6 (permalink)
A-Nick4me Registered User Join Date: Jul 2006 Location: Canadian West Coast Posts: 225 OS: Ubuntu & XP Home My System	Thanks for posting back. I have a router with an Ethernet connection to my machine. I need a driver to make my Ethernet card (or connection work). I did nothing to the router, or the modem other than hook it up. The router came preset from the supplier to work with the ISP that I have, and instructions for what to do if it did not. The router needs/needed no input from me in connection with any drivers. The modem came from (was purchased) from my ISP. (Which is the only condition that my ISP will agree to provide their service) It is not all that rare for windows update or the installation software disk to download an inferior driver. (I have personally had that happen) I had to find the website of the company that manufactured my Ethernet/adapter card. And download a driver for that particular card. And that was all there was to it. I suspect that anything beyond that may be an indication of a hardware problem. Last edited by A-Nick4me; 08-11-2006 at 02:48 PM.

08-11-2006, 05:52 PM	#8 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	I used to have a voyager 205 router myself....but not for long, was a complete pain in the rear!! Though I managed to get a connection easily enough...was just things like port forwarding that never worked too well. As a basic router, it should be adequate. Once all your cables are connected, go to your Control Panel and double click the Internet Options applet then click the Connections tab. Check 'Never dial a connection' and then click the 'LAN Settings' button. In there, place a check in 'Automatically detect settings' and then click OK then OK again. Now try your internet again please and post back on what happens....if no joy, post back on whether your router shows an active ADSL connection (solid green light). Hope that helps :-) __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

08-11-2006, 11:33 AM	#3 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Thanks for the quote and the info, if you would care to share some more of your knowledge on my problem that would be great

08-11-2006, 05:25 PM	#7 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Thanks for also posting back. I used this router on an older computer also connecting it using USB. However I got the router from BT and not with my pc. The drivers came with the original driver CD but only had USB drivers even though it came with an Ethernet cable (that's BT for you ). Again thanks for reading and mucking in, maybe someone has dealth with this issue and can narrow it down....

08-11-2006, 06:48 PM	#9 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Hi nickster, When I connect my Ethernet cable I get all lights solid green (power, DSL and Ethernet). I tried what you said but with no joy (now I actually think I've set up the connection wrong in the first place). I'm taking an uneducated guess that will maybe help you work it out, I'm getting no confirmation whatsoever from Windows that I'm now connected through Ethernet (that's why I thought it might have something to do with drivers). I really have read up on it till my eyes bled but I'm sure I'm missing something really simple in the setup (in my connections). When I connect using the USB cable the 'connection' I go on was set up through the USB drivers supplied by BT, that is where I think I'm going wrong. I hope that helps you a little, thankyou....

08-11-2006, 07:31 PM	#10 (permalink)
A-Nick4me Registered User Join Date: Jul 2006 Location: Canadian West Coast Posts: 225 OS: Ubuntu & XP Home My System	Hi Mike, When you say you think it might be something real simple it reminded me that for my set up there was a certain procedure that I had to restrict myself to in regards to when the power was turned on. While I don't remember exactly what that was, I can tell you that when I set my unit up again after having moved. that I left the power turned off (to the modem, router, and computer) until after everything was hooked up. Might be helpful although I don't know if that applies to your situation?

08-13-2006, 04:36 PM	#11 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Friendly bump.

08-14-2006, 08:12 AM	#12 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,679 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Remove the USB connection, and power down the modem and machine. Connect the Ethernet cable from the modem to the computer. turn on the modem, wait for a steady connect. Boot the comptuer, see if your connected. If not, do this: For 98 or ME, Start, Run, COMMAND to open a DOS window: --- or --- For 2K or XP, Start, Run, CMD to open a DOS window: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-14-2006, 09:11 AM	#13 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Ok. When I connect with my Ethernet cable I get 3 solid green lights. Result of 'IPCONFIG /ALL' using Ethernet connection: Windows IP Configuration Result of 'IPCONFIG /ALL' using USB connection: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. Windows IP Configuration Host Name . . . . . . . . . . . . : XXXXX Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : BT Voyager 205 ADSL Router Physical Address. . . . . . . . . : 00-11-F5-26-F9-BC Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : DHCP Server . . . . . . . . . . . : 192.168.1.2 DNS Servers . . . . . . . . . . . : 192.168.1.2 Lease Obtained. . . . . . . . . . : 14 August Lease Expires . . . . . . . . . . : 13 September Last edited by M1ke; 08-14-2006 at 09:14 AM.

08-14-2006, 06:17 PM	#14 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,679 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	I really wanted to see the IPCONFIG with the Ethernet connected. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-14-2006, 10:16 PM	#15 (permalink)
neomatrix Registered User Join Date: Aug 2006 Location: Hattiesburg, Ms Posts: 91 OS: Vista Ultimate x64 My System	Also I noticed that even with usb, you have no default gateway, this may be a problem...

08-15-2006, 05:38 AM	#16 (permalink)
M1ke Registered User Join Date: Aug 2006 Posts: 11 OS: Windows XP	Hi johnwill, I know you did, but that was all it showed me when I connected with ethernet cable and type IPCONFIG /ALL.....

08-15-2006, 11:49 AM	#17 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,679 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	It doesn't show anything with the Ethernet connected? I'd start suspecting either the NIC drivers or a defective NIC at this point. I presume that the Network Adapters in Device Manager doesn't show any errors for your wired NIC, right? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-15-2006, 12:55 PM	#18 (permalink)
neomatrix Registered User Join Date: Aug 2006 Location: Hattiesburg, Ms Posts: 91 OS: Vista Ultimate x64 My System	Is this nic an onboard or pci? Which ever it is, I would advise that you go to your device manager and right click on your network card and select uninstall. Then reboot your computer and go through the install process. This may work, but if not login to the modem and be sure that dchp is enabled. If not, enable it then try it on ethernet again.