Help!!! Issue with Netgear Router!!

jcannick · 08-07-2006, 09:55 PM

I have a Netgear router and my brother, who set up my computer, chose a password that he did not share with me and he cannot remember. I live in L.A. and he lives in Berkely, hence the problem. How can I reset the router to enter a new password? I would greatly appreciate any help with this matter. By the way, he also took the Netgear CD and instruction manual back to Berkely with him.

matto · 08-07-2006, 11:56 PM

http://kbserver.netgear.com/kb_web_files/N100651.asp Try taking a look at that (since you didn't post the model of your netgear router).

**johnwill** · 08-08-2006, 12:38 PM

You don't need the CD or the instructions, and you can download them from the Netgear website anyway.

Just hold the reset button in for 10 seconds or more, and it'll be reset to factory defaults, including the default admin password.

jcannick · 08-13-2006, 03:21 PM

Thank you for your help. My router is model WGT624SC. I have printed out the information on the website that you gave. Since my router does not work now, I am at the Cyber Cafe, so I will go home and try the suggestions that I was given. Thanks again.

08-07-2006, 09:55 PM	#1 (permalink)
jcannick Registered User Join Date: Jul 2006 Posts: 5 OS: Windows 2000 Professional	Help!!! Issue with Netgear Router!! I have a Netgear router and my brother, who set up my computer, chose a password that he did not share with me and he cannot remember. I live in L.A. and he lives in Berkely, hence the problem. How can I reset the router to enter a new password? I would greatly appreciate any help with this matter. By the way, he also took the Netgear CD and instruction manual back to Berkely with him.

08-08-2006, 12:38 PM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	You don't need the CD or the instructions, and you can download them from the Netgear website anyway. Just hold the reset button in for 10 seconds or more, and it'll be reset to factory defaults, including the default admin password. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-13-2006, 03:21 PM	#4 (permalink)
jcannick Registered User Join Date: Jul 2006 Posts: 5 OS: Windows 2000 Professional	Netgear Router Problem Thank you for your help. My router is model WGT624SC. I have printed out the information on the website that you gave. Since my router does not work now, I am at the Cyber Cafe, so I will go home and try the suggestions that I was given. Thanks again.

08-07-2006, 11:56 PM	#2 (permalink)
matto Registered User Join Date: Aug 2006 Location: San Francisco, CA Posts: 13 OS: Windows XP + ubuntu 9.04	http://kbserver.netgear.com/kb_web_files/N100651.asp Try taking a look at that (since you didn't post the model of your netgear router).