Lost internet connection

billycasper · 07-14-2006, 09:19 AM

Hi there, I have a small problem with my internet connection.
I am on virgin dsl broadband using a speedtouch modem and windows ME.
When i access the internet everything seems fine but then without warning and at random times.(anywhere between 2mins and above) The connection is lost. The lights on the modem are all out but the computer icon on the taskbar is still there obviousley with no action. I right click on the icon to "disconnect" an already disconnected connection and the icon then "hangs" staying on the taskbar (computer icon with the red cross through it).
It then crashes the computer completely.
Sometimes i can surf uninterupted. so its highly frustrating to then have it cut out completley.
any ideas ?
any one ?
please !

**johnwill** · 07-15-2006, 12:16 PM

Yep, you ned to contact Virgin and complain, because it's from the DSL modem out, not something with your system.

07-14-2006, 09:19 AM	#1 (permalink)
billycasper Registered User Join Date: Nov 2005 Posts: 4 OS: win ME	Lost internet connection Hi there, I have a small problem with my internet connection. I am on virgin dsl broadband using a speedtouch modem and windows ME. When i access the internet everything seems fine but then without warning and at random times.(anywhere between 2mins and above) The connection is lost. The lights on the modem are all out but the computer icon on the taskbar is still there obviousley with no action. I right click on the icon to "disconnect" an already disconnected connection and the icon then "hangs" staying on the taskbar (computer icon with the red cross through it). It then crashes the computer completely. Sometimes i can surf uninterupted. so its highly frustrating to then have it cut out completley. any ideas ? any one ? please ! Last edited by billycasper; 07-14-2006 at 09:30 AM.

07-15-2006, 12:16 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Yep, you ned to contact Virgin and complain, because it's from the DSL modem out, not something with your system. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience