Cannot access a server that my friends can

[oniko0]

Hi there,

I have been having trouble viewing some pages ending in .utoronto.ca for a week. Recently, however, I asked a few friends of mine to try the pages, and it happens that 2 of them can access the pages while one other person cannot. The symptom is that when I type in the page, my browsers (Opera, IE, Firefox) show no response for half a minute each, than tell me that they could not connect to server.

The pages in question are:
www.phm.utoronto.ca
www.artsci.utoronto.ca
assu.sa.utoronto.ca
www.careers.utoronto.ca

The funniest part is that www.utoronto.ca is accessible to me, and tracert can give me the pages' IP and initialize the trace, but stops in about 9 steps for me.

My Modem is GNet model GBB0060 using the Bell Canada ADSL line. I am using Windows XP, connecting through ethernet. I can view all other sites except for these. I would appreciate any help you give me.

Thank you,

Onimuko

[johnwill]

You need to contact your ISP, because they appear to have a routing issue within their network. This has happened to me several times over the years, and it's always the ISP causing the problem. It sometimes takes a bit of "persuasion" to convince them it's their problem.

One way to isolate it and demonstrate it to them is to use a dial-up account to access it. I have a free dial-up account I keep just for stuff like this. :)