Cannot share local printer

Shaolinfist · 10-30-2009, 03:18 PM

Hello forum! I am having a problem trying to share a printer on my computer. When I try to turn on printer sharing in the network and sharing centre, it just stays off. Also if I try going to the printers folder, right clicking the printer and selecting properties, then enabling sharing on the sharing tab, once I apply the changes and click ok, go back into the properties and it is not shared again. I have put the network setting to private, enabled file sharing in the network and sharing folder and checked that File and Printer sharing for Microsoft networks is installed and active in the local area connection properties. The printer works fine, I have no problem accessing the other computer on the network and windows firewall is disabled. I am at a loss for what is going wrong here, so I hope that someone can help.
Here are my specs:

Windows Vista Home Premium SP2
Epson Stylus Photo R300 USB
Mcafee Security Centre (firewall, AV, spam filter)

Thanks for your replies.

Philip

Shaolinfist · 10-30-2009, 03:23 PM

I thought that this information might be helpful as i saw it requested in another thread:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\paulinec09>nbtstat -n

Local Area Connection:
Node IpAddress: [192.168.1.100] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
HOME-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
HOME-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered

C:\Users\paulinec09>

**wrench97** · 10-30-2009, 03:38 PM

Close the Mcafee firewall see if that helps.

Shaolinfist · 10-30-2009, 03:46 PM

Tried that already :( Also tried restarting the computer after disabling all services in msconfig (except microsoft ones). And tried enabling it then. Still no joy.

Shaolinfist · 10-30-2009, 03:50 PM

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\paulinec09>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti
on
Physical Address. . . . . . . . . : 00-1E-C9-71-A7-4F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 October 2009 21:56:37
Lease Expires . . . . . . . . . . : 31 October 2009 21:56:37
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 92.31.242.20
92.31.242.21
NetBIOS over Tcpip. . . . . . . . : Enabled

C:\Users\paulinec09>

**wrench97** · 10-30-2009, 04:21 PM

Have you tried the network wizard in Vista, then running disk/file created on the second PC?

Shaolinfist · 10-30-2009, 04:24 PM

Which network wizard?

**wrench97** · 10-30-2009, 05:00 PM

Yea with the computer on a network you won't have that option.
Are you trying to change the the printer to shared while loged into a admin account?

Shaolinfist · 10-30-2009, 08:04 PM

yes there is only 1 account and that is admin.

**wrench97** · 10-31-2009, 02:45 AM

In the network and sharing center do you have "Network Discovery", "File Sharing", and "Public Folder Sharing" set to on? The printer hooked up and turned on then see if you can set printer sharing to on.

Shaolinfist · 10-31-2009, 04:14 AM

I have network discovery, file sharing and public folder sharing on, with the printer hooked up and online but i still cant turn on printer sharing.

**wrench97** · 10-31-2009, 04:33 AM

When you turn printer sharing on and hit the apply button what happens?

Shaolinfist · 10-31-2009, 04:34 AM

It just stays off, no light comes on or anything. Its similar to what happens if i try to share the printer from the printer folder, i click ok and then go back into properties and its not shared.

**wrench97** · 10-31-2009, 01:42 PM

Go over this M/S article to double check your settings I'm thinking it's a firewall issue > http://technet.microsoft.com/en-us/l.../bb727037.aspx

Shaolinfist · 11-03-2009, 06:07 AM

Sorry for the delay in my reply. I read through the article and I have done everything mentioned in it to enable printer sharing. Mcafee security center claims that it automatically shares printers to trusted network peers, but it hasn't done so with this one.

Shaolinfist · 11-03-2009, 07:01 AM

I have a feeling it might be something to do with Mcafee, but I'm not sure what. I tried reading the help file included, but it told me to select an option that doesn't even exist on this program >.<. I looked though all the settings and configuration options, I visited the support site, downloaded and ran a diagnostic tool which told me everything was just fine, online chat isn't working, email support isn't working, and the community forums aren't working!! Mcafee really are a load of rubbish! Can anyone offer me some help with how I might resolve the problem, other than removing Mcafee altogether!
I appreciate your help, thanks!

**johnwill** · 11-03-2009, 07:30 AM

Uninstall McAfee and run the McAfee Removal Tool, see if it works. If so, I'd either install it and contact McAfee support for help, or pick a different product, which would be my preference.

GrTech2009 · 11-06-2009, 11:24 AM

Quote:

Originally Posted by Shaolinfist

Sorry for the delay in my reply. I read through the article and I have done everything mentioned in it to enable printer sharing. Mcafee security center claims that it automatically shares printers to trusted network peers, but it hasn't done so with this one.

Mcafee does automatically share printers to trusted networks but if you install the firewal before you enable File and Printer sharing then you will have issues.

In most cases when you install software or services on top of firewall software you are going to have issues. Completely uninstall Mcafee. Then restart your PC and enable File and Printer sharing, setup your shared printer then reinstall Mcafee see if that works.

Shaolinfist · 11-07-2009, 03:36 AM

Unfortunately I don't have the installation files for mcafee, they were included on the recovery partition... so reinstalling is not an option. I guess I will have to make do without sharing the printer! But thanks for all your help, very much appreciated.

**johnwill** · 11-07-2009, 12:41 PM

Actually, there are plenty of alternatives to McAfee, so I'd still consider uninstalling it.

10-30-2009, 03:18 PM	#1 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Cannot share local printer Hello forum! I am having a problem trying to share a printer on my computer. When I try to turn on printer sharing in the network and sharing centre, it just stays off. Also if I try going to the printers folder, right clicking the printer and selecting properties, then enabling sharing on the sharing tab, once I apply the changes and click ok, go back into the properties and it is not shared again. I have put the network setting to private, enabled file sharing in the network and sharing folder and checked that File and Printer sharing for Microsoft networks is installed and active in the local area connection properties. The printer works fine, I have no problem accessing the other computer on the network and windows firewall is disabled. I am at a loss for what is going wrong here, so I hope that someone can help. Here are my specs: Windows Vista Home Premium SP2 Epson Stylus Photo R300 USB Mcafee Security Centre (firewall, AV, spam filter) Thanks for your replies. Philip __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

10-30-2009, 03:23 PM	#2 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer I thought that this information might be helpful as i saw it requested in another thread: Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\paulinec09>nbtstat -n Local Area Connection: Node IpAddress: [192.168.1.100] Scope Id: [] NetBIOS Local Name Table Name Type Status --------------------------------------------- HOME-PC <00> UNIQUE Registered WORKGROUP <00> GROUP Registered HOME-PC <20> UNIQUE Registered WORKGROUP <1E> GROUP Registered C:\Users\paulinec09> __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise Last edited by Shaolinfist; 10-30-2009 at 03:47 PM.

10-30-2009, 03:38 PM	#3 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,512 OS: Win7	Re: Cannot share local printer Close the Mcafee firewall see if that helps. __________________ Power Supply and Selection

10-30-2009, 03:46 PM	#4 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer Tried that already :( Also tried restarting the computer after disabling all services in msconfig (except microsoft ones). And tried enabling it then. Still no joy. __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

10-30-2009, 03:50 PM	#5 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\paulinec09>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Home-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : home Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : home Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti on Physical Address. . . . . . . . . : 00-1E-C9-71-A7-4F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 30 October 2009 21:56:37 Lease Expires . . . . . . . . . . : 31 October 2009 21:56:37 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 92.31.242.20 92.31.242.21 NetBIOS over Tcpip. . . . . . . . : Enabled C:\Users\paulinec09> __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise Last edited by Shaolinfist; 10-30-2009 at 03:58 PM. Reason: solved tunnel adapter problem

10-30-2009, 04:21 PM	#6 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,512 OS: Win7	Re: Cannot share local printer Have you tried the network wizard in Vista, then running disk/file created on the second PC? __________________ Power Supply and Selection

10-30-2009, 04:24 PM	#7 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer Which network wizard? __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

10-30-2009, 05:00 PM	#8 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,512 OS: Win7	Re: Cannot share local printer Yea with the computer on a network you won't have that option. Are you trying to change the the printer to shared while loged into a admin account? __________________ Power Supply and Selection

10-30-2009, 08:04 PM	#9 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer yes there is only 1 account and that is admin. __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

10-31-2009, 02:45 AM	#10 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,512 OS: Win7	Re: Cannot share local printer In the network and sharing center do you have "Network Discovery", "File Sharing", and "Public Folder Sharing" set to on? The printer hooked up and turned on then see if you can set printer sharing to on. __________________ Power Supply and Selection

10-31-2009, 04:14 AM	#11 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer I have network discovery, file sharing and public folder sharing on, with the printer hooked up and online but i still cant turn on printer sharing. __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

10-31-2009, 04:33 AM	#12 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,512 OS: Win7	Re: Cannot share local printer When you turn printer sharing on and hit the apply button what happens? __________________ Power Supply and Selection

10-31-2009, 04:34 AM	#13 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer It just stays off, no light comes on or anything. Its similar to what happens if i try to share the printer from the printer folder, i click ok and then go back into properties and its not shared. __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise Last edited by Shaolinfist; 10-31-2009 at 04:36 AM.

10-31-2009, 01:42 PM	#14 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,512 OS: Win7	Re: Cannot share local printer Go over this M/S article to double check your settings I'm thinking it's a firewall issue > http://technet.microsoft.com/en-us/l.../bb727037.aspx __________________ Power Supply and Selection

11-03-2009, 06:07 AM	#15 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer Sorry for the delay in my reply. I read through the article and I have done everything mentioned in it to enable printer sharing. Mcafee security center claims that it automatically shares printers to trusted network peers, but it hasn't done so with this one. __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

11-03-2009, 07:01 AM	#16 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer I have a feeling it might be something to do with Mcafee, but I'm not sure what. I tried reading the help file included, but it told me to select an option that doesn't even exist on this program >.<. I looked though all the settings and configuration options, I visited the support site, downloaded and ran a diagnostic tool which told me everything was just fine, online chat isn't working, email support isn't working, and the community forums aren't working!! Mcafee really are a load of rubbish! Can anyone offer me some help with how I might resolve the problem, other than removing Mcafee altogether! I appreciate your help, thanks! __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

11-03-2009, 07:30 AM	#17 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,679 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Cannot share local printer Uninstall McAfee and run the McAfee Removal Tool, see if it works. If so, I'd either install it and contact McAfee support for help, or pick a different product, which would be my preference. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-07-2009, 03:36 AM	#19 (permalink)
Shaolinfist Registered User Join Date: May 2005 Posts: 56 OS: XP	Re: Cannot share local printer Unfortunately I don't have the installation files for mcafee, they were included on the recovery partition... so reinstalling is not an option. I guess I will have to make do without sharing the printer! But thanks for all your help, very much appreciated. __________________ "Through reciting and reciting the Buddha’s name we attain perfect enlightenment; we eventually realize this that the phenomenal world is actually a creation of the mind." Wong Kiew Kit , Sukahavati: Western Paradise

11-07-2009, 12:41 PM	#20 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,679 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Cannot share local printer Actually, there are plenty of alternatives to McAfee, so I'd still consider uninstalling it. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience