Win XP Not able to Access Files on other PC

[davem48]

Recently I was able to use my wireless notebook to access files located on my office PC. I could also play streaming audio from the Internet by double clicking on a shortcut located on the Desktop of my notebook. Then I read about Windows Defender, and decided to install it, as I was looking for a better spyware app. At the same time my Zone Alarm may have done an automatic upgrade.
I imagine that my problem has something to do with either Defender or Zone Alarm. How can I fix this? BTW, I am paralyzed in the legs, and therefor unable to go to the office PC to check settings. I presume nothing has changed on the office PC, however.

[johnwill]

We'll need some data from each of the machines.


Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.