XP network cable unplugged

treesrus · 07-02-2005, 09:48 AM

Hi, I run both WIN98SE and XP pro in the same box with 2 drives. My old drive with WIN98SE connects to the internet with a D-LINK DFE 500TX PCI Fast Ethernet Adapter (Rev B/C) through a broadband connection. I do not run anything through a router or hub and there are no wireless connections. With exactly the same configuration with XP I get a message saying Network Cable Unplugged.

So - I can make a perfect connection with 98SE but cannot with XP - obviously an OS problem. I have twice uninstalled the NIC and that didn't work. My broadband provider is completely baffled, and I can find no help on messge boards like this - have been searching for several hours. Also, the driver manufacturer says that XP provided drivers good enough for their card and will not provide new XP drivers. I have also tried a second NIC card from a completely different manufacturer with the same results.

Anyone have any ideas?

ThankS!!!

johnwill · 07-02-2005, 06:11 PM

Did you power cycle the broadband modem when you changed from 98 to XP? Did you use the same cable that worked with 98?

treesrus · 07-03-2005, 06:27 AM

Yes, cycled modem and it is the same cable - only change is XP Pro

johnwill · 07-03-2005, 01:44 PM

I'd guess you have a driver or TCP/IP stack issue.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset [log_file_name]

Note: the log_file_name needs to be specified, e.g. netsh int ip reset reset.log

treesrus · 07-09-2005, 05:06 AM

I found another site with 12 reasons why this might happen - and the last 2 I had not tried and the first of those fixed the problem - The connection type had been set to auto-detect by XP - I changed it to 10Base T Full Duplex and that solved the problem. Concurrent with that problem, though, was a newly installed drive that, for some reason, my CMOS would only intermittently recognise as the boot drive. After playing around with that for a seemingly frustraingly long time I finally installed it as the slave, which my CMOS did recognise, unfailingly, and then adjusted the CMOS to make the slave the boot drive. I thought it was an elegant solution to a difficult and seemingly unresolvable problem, though I suppose there is some ramification I have not considered that will lead to a fatal error in the future :-)
Anyway, thanks for the help.

johnwill · 07-09-2005, 09:02 AM

Strange beasts these computers.

ScrumpyJ · 07-21-2005, 04:14 PM

I'm having a very similar problem. I had my Dell XP machine running cable internet on a router with two other users. I recently moved, and have not been able to connect using the same router (Gigafast 4400 R) and only 1 other user. HELP I'm going nuts.

**Terrister** · 07-26-2005, 06:10 PM

ScrumpyJ, your problem is different enough that I think you would be better off starting your own tread. Please post back with more details.

07-02-2005, 09:48 AM	#1 (permalink)
treesrus Registered User Join Date: Jul 2005 Posts: 3 OS: win98/XP	XP network cable unplugged Hi, I run both WIN98SE and XP pro in the same box with 2 drives. My old drive with WIN98SE connects to the internet with a D-LINK DFE 500TX PCI Fast Ethernet Adapter (Rev B/C) through a broadband connection. I do not run anything through a router or hub and there are no wireless connections. With exactly the same configuration with XP I get a message saying Network Cable Unplugged. So - I can make a perfect connection with 98SE but cannot with XP - obviously an OS problem. I have twice uninstalled the NIC and that didn't work. My broadband provider is completely baffled, and I can find no help on messge boards like this - have been searching for several hours. Also, the driver manufacturer says that XP provided drivers good enough for their card and will not provide new XP drivers. I have also tried a second NIC card from a completely different manufacturer with the same results. Anyone have any ideas? ThankS!!!

07-02-2005, 06:11 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 30,171 OS: XP-Pro, Vista, Linux Blog Entries: 1	Did you power cycle the broadband modem when you changed from 98 to XP? Did you use the same cable that worked with 98? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-03-2005, 01:44 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 30,171 OS: XP-Pro, Vista, Linux Blog Entries: 1	I'd guess you have a driver or TCP/IP stack issue. TCP/IP stack repair options for use with Windows XP with SP2. For these commands, Start, Run, CMD to open a command prompt. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset TCP/IP stack to installation defaults. netsh int ip reset [log_file_name] Note: the log_file_name needs to be specified, e.g. netsh int ip reset reset.log __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-09-2005, 09:02 AM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 30,171 OS: XP-Pro, Vista, Linux Blog Entries: 1	Strange beasts these computers. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-21-2005, 04:14 PM	#7 (permalink)
ScrumpyJ Registered User Join Date: Jul 2005 Posts: 1 OS: Windows XP	Stupid Network Cable I'm having a very similar problem. I had my Dell XP machine running cable internet on a router with two other users. I recently moved, and have not been able to connect using the same router (Gigafast 4400 R) and only 1 other user. HELP I'm going nuts.

07-03-2005, 06:27 AM	#3 (permalink)
treesrus Registered User Join Date: Jul 2005 Posts: 3 OS: win98/XP	Yes, cycled modem and it is the same cable - only change is XP Pro

07-09-2005, 05:06 AM	#5 (permalink)
treesrus Registered User Join Date: Jul 2005 Posts: 3 OS: win98/XP	I found another site with 12 reasons why this might happen - and the last 2 I had not tried and the first of those fixed the problem - The connection type had been set to auto-detect by XP - I changed it to 10Base T Full Duplex and that solved the problem. Concurrent with that problem, though, was a newly installed drive that, for some reason, my CMOS would only intermittently recognise as the boot drive. After playing around with that for a seemingly frustraingly long time I finally installed it as the slave, which my CMOS did recognise, unfailingly, and then adjusted the CMOS to make the slave the boot drive. I thought it was an elegant solution to a difficult and seemingly unresolvable problem, though I suppose there is some ramification I have not considered that will lead to a fatal error in the future :-) Anyway, thanks for the help.

07-26-2005, 06:10 PM	#8 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 6,898 OS: Xp	ScrumpyJ, your problem is different enough that I think you would be better off starting your own tread. Please post back with more details. __________________ Last edited by Terrister : 07-26-2005 at 06:11 PM. Reason: spelling