Troublesome NIC problem (i guess)

Mr.Clueless · 06-02-2005, 07:15 PM

Hello, im new to your forum and glad to be, first time i'm gonna learn something.

Here's the problem: my onboard NIC won't stop randomly disconnecting to a frustrating "Network cable disconnected". The green light on it is always on, the cable is good (and tested), drivers are fresh new after uninstalling/rebooting/making sure its clean, and well... frankly i'm CLUELESS and that's why i'm here.

If it gives u some help, it disconnects after about 5-10 minutes of gaming and up to an hour of internet browsing i guess. Gaming really does it all the time. Then i need to uninstall/reinstall the drivers, reboot the computer for it to work again.

Now, here's the box info: running WinXP Home SP1, mobo Asus P4SD-LA, Intel Pentium 4E 3Ghz, Infineon 512Mb DDR SDRAM
Interesting parts: onboard NIC is a Realtek RTL8139/810x Family Fast Ethernet, ISP is Bell Sympatico (rarely, very rarely have problems on their side, been going good for a year and more for sure), hooked on a Dl-704 D-Link router working properly (because the family computer works all the time and he's the other comp hooked on it, all lights on it are OK as well) and that router is plugged into a SpeedStream 5200 modem, whose LEDs are all good as well (again, the family computer never has any trouble, so i'm guessing it's my box settings that are screwed up, but i don't know that stuff

).

What messes me up is that i tried taking my box downstairs, to where the family computer was, and i didn't get disconnected anytime, but had regular lags (major ones in games, where everything warps for a second or 2) while being hooked either through the router or not (i'm excluding, again, the router from any possible cause, actually my box does it either through it or straight to the modem, nothing changes). I have IP and DNS settings on Automatic, i've uninstalled the "useless" (in my case) settings in the Connection properties (MS network, Printers) i've reset the IP stack with the Sympatico staff, nothing does it.

So i think so far i've written nearly a novel (sure feels like it...

) but i'll leave it up to you guys to lead me from there, anything u need to know that's not in here, ask and it'll be up in here.

Thanks in advance, A WHOLE LOT!!

-Edit-

I ran AdAware, SpyBot and Micro-trend's today, nothing showed up (it's good, but at the same time it does make it longer to troubleshoot

Mr.Clueless · 06-02-2005, 09:25 PM

WildTangent!!! I can't beleive it! Spybot realised it was there... removed, rebooted, all is fine!!! And i didn't even install/download anything since the problem arised. My ISP had serious problems for one day, think they might have "infected" me? I am now clueless as to HOW i got this thing on my computer... last thing i did was install Macromedia Flash Player... i doubt those guys would send something like that with their software... anyways...

Thanks for nothing.

*Problem solved* finally.

Mr.Clueless · 06-03-2005, 10:16 AM

Here's something i noticed and know nothing about, with showing hidden devices enabled in Device Manager.

There's a little thing called mrtRate that shows an exclamation mark beside it, and MS Help and Support shows up nothing when i start the Troubleshooter. Anything that matters there??

Mr.Clueless · 06-04-2005, 09:42 PM

Hi.

Well, apparently now it's fixed, but that's only 2 days... updated Windows security updates? Humhum... i did it anyway, and... downloaded another NIC driver, from the same place... same download... well, might have been corrupted drivers. So far it's working. I won't write resolved, it might crash on me again during the week, never know, i've had lots of reversals on this one. Don't want to post twice

**Terrister** · 06-22-2005, 04:36 PM

Here is info on mrtrate. http://www.liutilities.com/products/...brary/mrtrate/

Have you done a virus/spyware scan?

Mr.Clueless · 06-28-2005, 07:49 AM

Hello, after much time running my internet without any problems, i can finally say it's repaired. Havent't failed me a single time yet. So either it was some security updates from Windows, or the NIC Drivers (which i'd blame myself on this case). And yes Terrister, i had scanned my computer with those 3 super useful tools u point us out to, i've had em ever since i got that machine, just so much of an asset.

Thx for reading everyone, have a nice day.

06-02-2005, 07:15 PM	#1 (permalink)
Mr.Clueless Registered User Join Date: Jun 2005 Location: Quebec, Canada Posts: 6 OS: WinXP Home SP1	Troublesome NIC problem (i guess) Hello, im new to your forum and glad to be, first time i'm gonna learn something. Here's the problem: my onboard NIC won't stop randomly disconnecting to a frustrating "Network cable disconnected". The green light on it is always on, the cable is good (and tested), drivers are fresh new after uninstalling/rebooting/making sure its clean, and well... frankly i'm CLUELESS and that's why i'm here. If it gives u some help, it disconnects after about 5-10 minutes of gaming and up to an hour of internet browsing i guess. Gaming really does it all the time. Then i need to uninstall/reinstall the drivers, reboot the computer for it to work again. Now, here's the box info: running WinXP Home SP1, mobo Asus P4SD-LA, Intel Pentium 4E 3Ghz, Infineon 512Mb DDR SDRAM Interesting parts: onboard NIC is a Realtek RTL8139/810x Family Fast Ethernet, ISP is Bell Sympatico (rarely, very rarely have problems on their side, been going good for a year and more for sure), hooked on a Dl-704 D-Link router working properly (because the family computer works all the time and he's the other comp hooked on it, all lights on it are OK as well) and that router is plugged into a SpeedStream 5200 modem, whose LEDs are all good as well (again, the family computer never has any trouble, so i'm guessing it's my box settings that are screwed up, but i don't know that stuff ). What messes me up is that i tried taking my box downstairs, to where the family computer was, and i didn't get disconnected anytime, but had regular lags (major ones in games, where everything warps for a second or 2) while being hooked either through the router or not (i'm excluding, again, the router from any possible cause, actually my box does it either through it or straight to the modem, nothing changes). I have IP and DNS settings on Automatic, i've uninstalled the "useless" (in my case) settings in the Connection properties (MS network, Printers) i've reset the IP stack with the Sympatico staff, nothing does it. So i think so far i've written nearly a novel (sure feels like it... ) but i'll leave it up to you guys to lead me from there, anything u need to know that's not in here, ask and it'll be up in here. Thanks in advance, A WHOLE LOT!! -Edit- I ran AdAware, SpyBot and Micro-trend's today, nothing showed up (it's good, but at the same time it does make it longer to troubleshoot Last edited by Mr.Clueless : 06-02-2005 at 07:22 PM. Reason: here's a little addon

06-02-2005, 09:25 PM	#2 (permalink)
Mr.Clueless Registered User Join Date: Jun 2005 Location: Quebec, Canada Posts: 6 OS: WinXP Home SP1	DARN little thing!! WildTangent!!! I can't beleive it! Spybot realised it was there... removed, rebooted, all is fine!!! And i didn't even install/download anything since the problem arised. My ISP had serious problems for one day, think they might have "infected" me? I am now clueless as to HOW i got this thing on my computer... last thing i did was install Macromedia Flash Player... i doubt those guys would send something like that with their software... anyways... Thanks for nothing. Problem solved finally.

06-03-2005, 10:16 AM	#3 (permalink)
Mr.Clueless Registered User Join Date: Jun 2005 Location: Quebec, Canada Posts: 6 OS: WinXP Home SP1	CAn't edit anymore so... Here's something i noticed and know nothing about, with showing hidden devices enabled in Device Manager. There's a little thing called mrtRate that shows an exclamation mark beside it, and MS Help and Support shows up nothing when i start the Troubleshooter. Anything that matters there??

06-22-2005, 04:36 PM	#5 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 6,844 OS: Xp	Here is info on mrtrate. http://www.liutilities.com/products/...brary/mrtrate/ Have you done a virus/spyware scan? __________________

06-28-2005, 07:49 AM	#6 (permalink)
Mr.Clueless Registered User Join Date: Jun 2005 Location: Quebec, Canada Posts: 6 OS: WinXP Home SP1	Now i can beleive it's really fixed Hello, after much time running my internet without any problems, i can finally say it's repaired. Havent't failed me a single time yet. So either it was some security updates from Windows, or the NIC Drivers (which i'd blame myself on this case). And yes Terrister, i had scanned my computer with those 3 super useful tools u point us out to, i've had em ever since i got that machine, just so much of an asset. Thx for reading everyone, have a nice day.

06-04-2005, 09:42 PM	#4 (permalink)
Mr.Clueless Registered User Join Date: Jun 2005 Location: Quebec, Canada Posts: 6 OS: WinXP Home SP1	Hi. Well, apparently now it's fixed, but that's only 2 days... updated Windows security updates? Humhum... i did it anyway, and... downloaded another NIC driver, from the same place... same download... well, might have been corrupted drivers. So far it's working. I won't write resolved, it might crash on me again during the week, never know, i've had lots of reversals on this one. Don't want to post twice