Internet not working and IPCONFIG shows nothing.

Esoremada · 10-23-2009, 03:37 PM

My internet isn't working and it doesn't say there is a network cable unplugged or anything.

When I enter "ipconfig" all it says is
------
C:\Documents and Settings\User>ipconfig

Windows IP Configuration
------
No info or data.

All the other computers on the network are working fine.

**spike2me** · 10-23-2009, 03:46 PM

Go to Start/Run and type devmgmt.msc and hit enter. In the Device Manager, is there a yellow mark next to Network Adapters? If so, you will need to download the driver for your NIC/Network adapter from your computer manufacturers support web site, save it to a Flash drive and install it on this computer. If there is no yellow mark, then make sure your Ethernet cable is plugged in and is plugged into your Router/Modem and it is turned on. Try restarting Router/Modem and computer. Then go to the command prompt type ipconfig /release and hit enter. (It should say that there is no IP address to release or something like that.) then type ipconfig /flushdns and hit enter. Now type ipconfig /renew and hit enter. It should come up with a new IP address unless there is a problem with your router (it's not broadcasting DHCP) or is not connected or a problem with the Ethernet cable.

Geekgirl · 10-23-2009, 03:49 PM

I moved your thread to the Networking Forum why did you start another thread? I don't feel this is a operating system issue that is why I moved it.

Please do not double post @!

**johnwill** · 10-24-2009, 10:00 AM

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Esoremada · 10-25-2009, 09:04 PM

Quote:

Originally Posted by spike2me

Go to Start/Run and type devmgmt.msc and hit enter. In the Device Manager, is there a yellow mark next to Network Adapters? If so, you will need to download the driver for your NIC/Network adapter from your computer manufacturers support web site, save it to a Flash drive and install it on this computer. If there is no yellow mark, then make sure your Ethernet cable is plugged in and is plugged into your Router/Modem and it is turned on. Try restarting Router/Modem and computer. Then go to the command prompt type ipconfig /release and hit enter. (It should say that there is no IP address to release or something like that.) then type ipconfig /flushdns and hit enter. Now type ipconfig /renew and hit enter. It should come up with a new IP address unless there is a problem with your router (it's not broadcasting DHCP) or is not connected or a problem with the Ethernet cable.

Yeah, it was the driver. thanks :D

Esoremada · 10-25-2009, 09:06 PM

Quote:

Originally Posted by Geekgirl

I moved your thread to the Networking Forum why did you start another thread? I don't feel this is a operating system issue that is why I moved it.

Please do not double post @!

My bad, I didn't realize I wasn't in Networking until I posted and idk how to delete threads, so I remade it in networking.

10-23-2009, 03:37 PM	#1 (permalink)
Esoremada Registered User Join Date: Oct 2009 Posts: 4 OS: Windows XP SP3	Internet not working and IPCONFIG shows nothing. My internet isn't working and it doesn't say there is a network cable unplugged or anything. When I enter "ipconfig" all it says is ------ C:\Documents and Settings\User>ipconfig Windows IP Configuration ------ No info or data. All the other computers on the network are working fine.

10-23-2009, 03:46 PM	#2 (permalink)
spike2me TSF Enthusiast Join Date: Apr 2009 Location: Los Angeles Posts: 2,656 OS: XP SP3, Vista SP2, Windows7	Re: Internet not working and IPCONFIG shows nothing. Go to Start/Run and type devmgmt.msc and hit enter. In the Device Manager, is there a yellow mark next to Network Adapters? If so, you will need to download the driver for your NIC/Network adapter from your computer manufacturers support web site, save it to a Flash drive and install it on this computer. If there is no yellow mark, then make sure your Ethernet cable is plugged in and is plugged into your Router/Modem and it is turned on. Try restarting Router/Modem and computer. Then go to the command prompt type ipconfig /release and hit enter. (It should say that there is no IP address to release or something like that.) then type ipconfig /flushdns and hit enter. Now type ipconfig /renew and hit enter. It should come up with a new IP address unless there is a problem with your router (it's not broadcasting DHCP) or is not connected or a problem with the Ethernet cable. __________________ Spike Baron A Plus, MCSE, MCAS (office 2007) MOUS, CNA

10-23-2009, 03:49 PM	#3 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,192 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Internet not working and IPCONFIG shows nothing. I moved your thread to the Networking Forum why did you start another thread? I don't feel this is a operating system issue that is why I moved it. Please do not double post @! __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

10-24-2009, 10:00 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,832 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Internet not working and IPCONFIG shows nothing. Hold the Windows key and press R, then type devmgmt.msc Please respond to all the following steps. Under Network adapters, please tell me all the devices listed. Are there any devices under Network adapters that have a red x displayed? Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience