!PLEASE HELP! Internet Connection Problems

[Daniel Lyttle]

My computer has had a virus for 3 months now, and i never did anything to it, just let it sit there and gather dust.

I brought it into my computer teacher who helped me reformat it and delete all partitions, and create a new one.

The problem is, everytime i try to go on the internet it says there is no network available, and my friend told me, i need to open it up, find something and go to the d-link website. I was wondering if anyone could help me out.

The ethernet cable is hooked up, and it should work, it just doesn't.

Please help,
Thank you :)
DANIEL LYTTLE

[johnwill]

Sounds like you're missing the network adapter drivers.



Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.



Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.