network card

[big240_]

i have a e-machine t3624 running windows xp on a broadband connection with a linkssytem wireless router i can not get it to recognize the broadband modem i have tried disconnecting the router and hooked it up directly to broadband modem and nothing tech support said he thinks it might be my network card can anyone help me out

[johnwill]

Connect the computer directly to the modem with a straight CAT5 cable.

1. Turn off the computer.
2. Turn off the modem.
3. Turn on the modem, wait for a steady data light.
4. Turn on the computer.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.